Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,259 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,259 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 28th June 2025

Maggie Dalton

Anonymous

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good company to deal with. Delivery within 2 days from purchase which is great. Receiver was very happy with product.”

Helpful Report

Posted 4 years ago

Hi Nathan, Thank you so much for your feedback! We are so pleased to hear you enjoyed your experience with us and that the recipients loved the hamper! See you soon :) GB team

Posted 4 years ago

“Great gift but unfortunately delivery not up to scratch. Basket was left at a Post Office and not delivered to the house. My 89 nine year old mother then had to make arrangements for the basket to be collected from the Post Office”

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Posted 4 years ago

Hi Ian, Thank you for your feedback. We are very sorry to hear you were not 100% satisfied with the delivery of the hamper, but we are pleased the hamper itself was enjoyed. We hope to see you again! GB Team

Posted 4 years ago

“Very happy with the presentation and the quality of the products in the hamper. Only shortfall was that we paid $16.95 for express delivery and it was delivered a day later than the requested/available delivery day.”

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Posted 4 years ago

Hi Amy, Thank you for your feedback. We are sorry to hear the hamper arrived a day later than you expected, but we are so pleased they loved the hamper! See you soon :) GB Team

Posted 4 years ago

“I wanted to send a custom gourmet hamper. I was able to add the additional items online, but couldn't substitute the items and left a message for the support team. No one got back to me and I followed up the following day. The team member was supportive and assisted through the checkout process, however, forgot to up in a blank card and the cover on the hamper was the wrong type. Otherwise, good experience and fast delivery.”

Helpful Report

Posted 4 years ago

Hi Yulia, We are sorry to hear you didn't have a 100% positive experience this time round, but we are happy to hear overall you were satisfied. We hope to see you again! GB Team

Posted 4 years ago

“Good selections”

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Posted 4 years ago

“Havent seen how presented but my Mum (receiver) loved the presentation in the basket.”

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Posted 4 years ago

“,................”

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Posted 4 years ago

“Easy to select a basket of goodies appropriate for the person who will be receiving the gift.”

Helpful Report

Posted 4 years ago

Hi Kristine, Thank you for your feedback. We are so pleased you enjoyed your experience with us! See you soon :) GB Team

Posted 4 years ago

“The delivery was delivered in a timely manner and came packaged as requested. Thank you!”

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Posted 4 years ago

Hi There, Thank you so much for your feedback, it means so much to us!! See you soon :) GB team

Posted 4 years ago

“The variety, a combination of savoury & sweet treats, that was chosen from package and added extras, was a great hit. The staff liked the variety. Thank you.”

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Posted 4 years ago

Hi Loan, Thank you so much for your feedback. We are happy to hear the recipients enjoyed were able to enjoy all the treats within the hamper! See you soon :) GB Team

Posted 4 years ago

“The basket was appreciated but its hard to know what to review as a photo is not sent before posting.”

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Posted 4 years ago

Hi Robyn, Thank you for your feedback. We are glad the recipient enjoyed the hamper! See you soon :) GB Team

Posted 4 years ago

“Our family members seem delighted with the variety in the hamper. Delivery was on time.”

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Posted 4 years ago

Hi Lorraine, Thank you so much for your feedback, it means so much to us!! See you soon :) GB Team

Posted 4 years ago

“The product was beautiful and high quality but unfortunately it arrived one day after the required date. Even if they advised to order for one day earlier as this could happen, still was disappointing.”

Helpful Report

Posted 4 years ago

Hi There, Thank you for your feedback. We are sorry the hamper didn't arrive on your selected preferred delivery date, but we are glad they enjoyed the hamper/products. Thank you, GB Team

Posted 4 years ago

“This was so cute. They loved their gift. It did arrive 5 days earlier than I selected though, but other than that I am so happy with my purchase”

Helpful Report

Posted 4 years ago

Hi Amber, THank you for your feedback. We are sorry the hamper arrived earlier than expected, but we are so happy they loved the hamper!! See you soon :) GB Team

Posted 4 years ago

“Easy, simple no fuss, responsive. Web page was self explanatory.”

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Posted 4 years ago

Hi There, Thank you so much for your feedback!! See you soon :) GB Team

Posted 4 years ago

“I really don’t know because l haven’t heard from the recipient”

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Posted 4 years ago

Hi Allan, Thank you for your feedback. Please know we have also sent you a direct message. Thanks! GB Team :)

Posted 4 years ago

“Good opton selections to suit recipients, & easy website ,efficient delivery.”

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Posted 4 years ago

Hi Gordon, Thank you so much for your feedback, it means so much to us!! See you soon :) GB Team

Posted 4 years ago

“Due to COVID I decided to sent gift boxes to my sister in Australia. I am very pleased with the service. The boxes arrived intact and on time, the first one slightly earlier. I would like to see more variations of not necessarily booze! I saw some with soaps and stuff but have no idea what they are like so tend to choose what I know. All in all you saved me Gourmet Basket and you cheered my sister up too. Thank you.”

Helpful Report

Posted 4 years ago

Hi Winnie, Thank you so much for your feedback! We are pleased to hear you enjoyed your overall experience with us and that the hamper cheered up your sister! We hope to see you soon :) GB Team

Posted 4 years ago

“Basket arrived as requested. Recipient mentioned she would use all contents.”

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Posted 4 years ago

Hi Rosalie, Thank you for your feedback. We are so pleased the recipient enjoyed the hamper!! See you soon :)

Posted 4 years ago

“The recipient appreciate the lovely packing”

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Posted 4 years ago

Hi Paula, Thank you so much for your feedback! We are so pleased they loved it! See you soon :)

Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,259 reviews