Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,259 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,259 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Write Your review

Tell us how Gourmet Basket made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gourmet Basket 5 star review on 28th June 2025

Maggie Dalton

Anonymous

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Basket was well received by receiver but it took much longer to arrive than expected.”

Helpful Report

Posted 4 years ago

Hi There, Thank you for your feedback, it means so much to us. We are sorry to hear you were not 100% satisfied with the delivery service, but we are so pleased the receiver enjoyed the hamper. Many Thanks, GB Team

Posted 4 years ago

“Gourmet basket is very good. The quality of the merchandise is A1 (according to the people I have given a basket to). The courier service leaves a lot to be desired though. A simple instruction of please deliver to the house which is down a long driveway couldn't be followed. The courier left the basket at the gate on a main road. Luckily the receiver came home not long after and it wasn't a hot day.”

Helpful Report

Posted 4 years ago

Hi Allana, Thank you for your feedback, it means so much to us. We are sorry to hear you were not 100% satisfied with the delivery service, but we are so pleased that they loved the hamper. Many Thanks, GB Team

Posted 4 years ago

“The service was prompt and efficient and arrived when I specified.”

Helpful Report

Posted 4 years ago

Hi There, Thank you so much for your feedback! See you soon :) GB team

Posted 4 years ago

“Rapid delivery. Recipient happy with selection.”

Helpful Report

Posted 4 years ago

Hi Raquel, Thank you for your feedback, it means so much to us! :) GB Team

Posted 4 years ago

“Recipients were very pleased with their gift basket. Thank you”

Helpful Report

Posted 4 years ago

Hi Dianne, Thank you for your feedback, we are so pleased the recipients enjoyed the hamper! Many thanks, GB

Posted 4 years ago

“Although not delivered on the date, the basket was loved by the recipient who thought the melting moments were particularly good.”

Helpful Report

Posted 4 years ago

Hi Belinda, Thank you for your feedback, it means so much to us! We are sorry to hear you were not 100% satisfied with the delivery service, but we are so pleased the recipient loved the hamper. Many Thanks, GB Team

Posted 4 years ago

“The hamper we order was lovely - well presented and greatly appreciated. Unfortunately delivery was delayed, as not all of the recipients details were passed along to the delivery service.”

Helpful Report

Posted 4 years ago

Hi Laura, Thank you for your feedback, it means so much to us! We are sorry to hear you were not 100% satisfied with the delivery service, but we are so pleased that they loved the hamper. Many Thanks, GB Team

Posted 4 years ago

“Great gift baskets for the people in your life. A bit expensive but quality/gourmet products.”

Helpful Report

Posted 4 years ago

“Good and timeline service.”

Helpful Report

Posted 4 years ago

“Pleased with the gourmet basket . Liked being able to add extras to the basket .”

Helpful Report

Posted 4 years ago

“Pleased with product but because person wasn’t in and she tried to collect, there was no information at where she had to go. She eventually got her gift ree delivered 4 days late ! !”

Helpful Report

Posted 4 years ago

“They love the quality of the items in the basket.”

Helpful Report

Posted 4 years ago

“Thank you. I requested the delivery to be delivered on Monday. However it wa delivered a few days before on Friday”

Helpful Report

Posted 4 years ago

“My brother-in-law said the basket was great”

Helpful Report

Posted 4 years ago

“Gift was appreciated & enjoyed very much thanks”

Helpful Report

Posted 5 years ago

That's great to hear, we're glad you enjoyed your Gourmet Basket Experience! Thank you for leaving your feedback - Jen

Posted 4 years ago

“geat basket would have preferred a longer best before date on the cheese as it was due the day it arrived”

Helpful Report

Posted 5 years ago

“Great selection of hampers and add ons.”

Helpful Report

Posted 5 years ago

“I didn’t get to see the basket. I’m only going by the feedback I got from daughter-in-law. I expected more fuss but she said that it was nice.”

Helpful Report

Posted 5 years ago

“The service was impeccable. Staff contacted me when an item was not available to offer a substitute. Delivery was slower than advised but did get to recipient eventually.”

Helpful Report

Posted 5 years ago

“It was enjoyed by the recipient.”

Helpful Report

Posted 5 years ago

Gourmet Basket is rated 4.6 based on 7,259 reviews