Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,259 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,259 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 28th June 2025

Maggie Dalton

Anonymous

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered a day earlier than requested”

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Posted 5 years ago

“THE RECIPIENT LOVED IT”

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Posted 5 years ago

“Basket arrived right on time and left at the door as requested. My friend said she loved the contents and was thrilled.”

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Posted 5 years ago

“My son said he was very happy with his gift hamper”

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Posted 5 years ago

“Despite the fact that I placed the order several weeks before the due date, I was rung on the Friday afternoon before to be told that my order couldn't be filled. I had to quickly find something suitable to replace it. The time I took to choose something I thought my daughter would love and appreciate was then shortened to a rushed..what else can I do... In the end she did like what I purchased, but I personally think it would be better to make it ABUNDANTLY clear , perhaps if you order cheeses like I did, that the order won't be delivered on a Monday, even after I went back and looked, it was still hard to notice the small print at the top of the order page. I mean you're looking at the order, not the print at the top or the bottom of the page. perhaps a warning when you actually fill out the order to confirm something reminding you that the order cannot be delivered on a Monday.”

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Posted 5 years ago

“Loved your basket, super high quality. The character limit on the card was pretty annoying though, I want to write whatever I want.”

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Posted 5 years ago

“Delivered on time but customer service on the phone wasnt helpful as I wanted her to be.”

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Posted 5 years ago

“great follow up after missed delivery”

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Posted 5 years ago

“Beautiful products. The only issue was the box delivered to the hospital didn't state perishable items so was just sent to the loading dock with the rest of the hospital stores so wasn't delivered until late in the afternoon. It would be great if couriers knew to deliver to reception desks instead”

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Posted 5 years ago

“Beautifully presented gift box filled with lovely, tasty goodies. Bought for my sister for her birthday since we can't be together due to covid. I would have no hesitation in recommending gormet basket.”

Gourmet Basket 4 star review on 11th September 2020

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Posted 5 years ago

Hi Heather, that's great to hear! Thank you for leaving your photo and feedback. I'm glad your sister enjoyed her birthday - Jen

Posted 5 years ago

“As always a beautiful basket. My only comment would be that on previous occasions I have been able to add items to the basket I ordered. I do realise it was around Fathers Day but wanted it on the Monday so was a little disappointed. Other than that, great!!”

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Posted 5 years ago

“The basket arrived one day late (due to Covid) but was perfect for my Dad! He rarely treats himself to anything so this box made him feel really special. (I chose the international beers basket) The packaging was beautiful and he loved the card I wrote for him. He is 73 years old so moments like these are cherished and remembered for a long time. I plan on using your services in December for all my Aussie family.❤️”

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Posted 5 years ago

“Hamper was well received by our daughter-in-law”

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Posted 5 years ago

“Lots of lovely treats, beautifully packaged. A little pricey.”

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Posted 5 years ago

“Very easy to order and make adjustments - lovely quality.”

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Posted 5 years ago

“Recipient liked the basket”

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Posted 5 years ago

“The hamper was supposed to be delivered on 11/9 but arrived oa week early. I made the purchase over the phone so I was not happy with the early delivery.”

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Posted 5 years ago

“Our friends were very happy with their gourmet basket. It arrived on time for their 50 the wedding anniversary. Staff on the phone were very helpful.”

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Posted 5 years ago

“We thoroughly enjoyed our delivery, thank you. It would help to have a shorter window for delivery.”

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Posted 5 years ago

“Very happy with the product and service provided by Gourmet basket. The hamper that I ordered was well packaged and delivered in good condition with everything promised. My only suggestion is to let us know when the hamper is going to be delivered in advance of the requested date, as it arrived two days early.”

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Posted 5 years ago

Gourmet Basket is rated 4.6 based on 7,259 reviews