Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,200 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,200 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 28th June 2025

Maggie Dalton

Anonymous

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick deliver and great products”

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Posted 4 years ago

“This was a gift for a beautiful friend. Birthday present”

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Posted 4 years ago

Thank you for taking the time to leave your feedback Beverley, I'm glad your friend enjoyed their birthday gift! - Jen

Posted 4 years ago

“Great variety, easy to use website, presented well but delivered a day late. I understand that COVID presented possible delays so I thought this may happen but hoped for the best!!”

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Posted 4 years ago

“Very happy with the basket. Disappointing though the delivery driver went to wrong address so it wasn’t delivered on time”

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Posted 4 years ago

“Beautifully presented gifts.”

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Posted 4 years ago

“It was easy to order online and the items were delivered on time.”

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Posted 4 years ago

We're glad to hear you're happy with our service! Thank you for your feedback. - Jen

Posted 4 years ago

“Although the candle I requested was switched out with a hand lotion without notification, the hamper was lovely and arrived on time. Thank you”

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Posted 4 years ago

“Boxed treats and wine were good. Slightly expensive though”

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Posted 4 years ago

“Unfortunately he got a get well cover on it instead of a happy birthday and the wine was not a penfolds”

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Posted 4 years ago

“The process was simple and well organised. The gift was gratefully received thank you.”

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Posted 4 years ago

“Quick service and good value for the money”

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Posted 4 years ago

We really appreciate you taking the time to share your thoughts with us Lexie. Thank you and have a great day!

Posted 4 years ago

“Very happy”

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Posted 4 years ago

Glad you're happy with our service Shirley :) Have a great day!

Posted 4 years ago

“Our virus stuck kids were absolutely thrilled to get the surprise basket. For two days we would get an evening shot of them eating something new Well done to you for the way our order was carried out we have already passed on your details. It was a much needed surprise”

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Posted 4 years ago

Hi Hilary, there's no better feeling than receiving a surprise! Thank you for your kind words and I'm glad they enjoyed it!

Posted 4 years ago

“Gourmet Basket had what I was looking for (eg Cheese and Wine ) and site was easy to use and the packaging looked professional.”

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Posted 4 years ago

“Very well presented products and look elegant. But lack of variety and products to choose from or pick and swap. Not much choice to add on and no customization. A bit pricey on delivery fees - making up 20% of the total price.”

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Posted 4 years ago

“Melissa was very helpful. Was disappointed though that I asked for the bag for her - pink & the black & white was delivered”

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Posted 4 years ago

“5/5 on yumminess - as rated by my father, the recipient 5/5 on service - as rated by me, the purchaser 3/5 on process - as the gift was delivered well in advance of the 4/9 date requested on the order.”

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Posted 4 years ago

“My friend and I purchased two baskets for our third bestie and wanted the blanket and robe hence the two baskets. You were out of the blankets and other items so I received a call to choose different products although they were more expensive, they were not what we wanted for our friend. It would've been nice to have other products available to choose like body brushes, face masks, eye cold masks, etc. There were not a lot of pampering items to choose from as additional products. We would've paid any amount for our friend for Luxury plus. I do understand that with COVID you are experiencing many challenges.”

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Posted 4 years ago

“This was an excellent gift to our family who are doing it tough at the moment. The wine and snacks were a great hit. The selection was lovely, although we had to add chocolates, because they also have a three year old who would have been upset if the gift didn't have anything for him. It is good that the basket enables you to do that.”

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Posted 4 years ago

“They loved their basket. Thanks for keeping me informed of delivery information every step of the way!”

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Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,200 reviews