Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,200 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,200 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 28th June 2025

Maggie Dalton

Anonymous

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful bereavement basket for a friend! Couldn’t find any other company that had such variety of circumstances which you would need a basket for! Beautiful inclusions and wonderfully presented. Online help was amazing too! Will definitely use again! Thank you !”

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Posted 4 years ago

“The only reason I haven't put 5 stars is the selection of cheese. Otherwise great!”

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Posted 4 years ago

“My friend was delighted with the basket. I was disappointed that it was supposed to be delivered on Tuesday but it wasn’t, I was not advised. I only knew it was unsuccessful because I checked the status. Unfortunately not even a card was left for collection. When I rang customer service on Wednesday the lady I spoke to was very helpful.”

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Posted 4 years ago

“Great options.”

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Posted 4 years ago

“Contents good and delivery on time”

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Posted 4 years ago

“Good quality products”

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Posted 4 years ago

“The whole experience has been positive”

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Posted 4 years ago

“Recipient was very happy. It was a bit expensive for what it was was I guess during the restrictions it was the only way I could get this type of present to my mum for her birthday so I was appreciative regardless of price.”

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Posted 4 years ago

“We are delighted to find a reliable basket provider that allows us to give gifts to our Australian family while we are home bound in Canada. Being able to pick an earlier delivery date would take this service to the next level. next day or 10 days was a bit of a gap”

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Posted 4 years ago

“Sent as a gift for a friend in one of Melbourne’s lockdown suburbs. Was perfect, cheered her up.”

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Posted 5 years ago

“I ordered a cheese entertainment basket Beautifully presented, lovely goodies for my mums 79 th birthday. Brought her to tears .pic had a bottle of wine in it. I order on top the champagne Champagne arrived but the wine didn’t! Bit confused.. chose an extra pay $100”

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Posted 5 years ago

“Recipient was overwhelmed by the quality of products”

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Posted 5 years ago

“The person who received the hamper said they couldn't have picked something better themselves. The only complaint I have is the delivery cost. The site said $25 for same day delivery and $13.00 for normal delivery. I did not specify same day delivery. I ordered before lunch but delivery was not until 4.00pm the next day. I was still charged for same day delivery. Thank you.”

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Posted 5 years ago

“The basket arrived late - after the farewell had started for our delegate but was very well appreciated nonetheless”

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Posted 5 years ago

Sorry to hear your Aussie Beer Hamper arrived late! Due to Covid-19, Startrack are experiencing some delays up to 24 hours. We are thrilled that your recipient enjoyed the hamper! Thanks for sharing your experience with us, Di. Kind Regards, Hanna - Customer Service

Posted 5 years ago

“Thanks for a great product and on time delivery.”

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Posted 5 years ago

“The recipients with happy with the contents of the basket and the actual recipient said that she and her family enjoyed the contents.”

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Posted 5 years ago

“My friend said it was lovely”

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Posted 5 years ago

“Goods arrived to late in the day”

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Posted 5 years ago

“The basket looked really good but we were told it would arrive on our sons actual birthday and it arrived the following day”

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Posted 5 years ago

“To improve and to ahere to the name I think it would be better delivered in a basket. My daughter particularly loved the caramelised onion - so maybe more of that in the cheese and wine hamper.”

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Posted 5 years ago

Gourmet Basket is rated 4.6 based on 7,200 reviews