Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,200 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,200 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 28th June 2025

Maggie Dalton

Anonymous

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I sent this as a gift -they enjoyed it Rated - Wine 10/10”

Helpful Report

Posted 5 years ago

That is fantastic Janice thank you for sharing - Thrilled to hear they highly rated the wine in their cheese and wine hamper. Kind Regards Rachael Customer Service

Posted 5 years ago

“Basket was lovely. Recipient enjoyed it and loved the presentation. Thanks. Will use you again.”

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Posted 5 years ago

Thank you so much Katie for your review - It's wonderful to hear the recipients enjoyed the presentation and goodies in their gift. We can't wait to help you with your next gift. Kind Regards Rachael Customer Service

Posted 5 years ago

“good value for money”

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Posted 5 years ago

Thank you for your feedback - Thrilled to hear your enjoy of products! Kind Regards Rachael Customer Service

Posted 5 years ago

“Lovely presentation and quality items. Only negative was it was delivered a day before the date requested.”

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Posted 5 years ago

“good value for money”

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Posted 5 years ago

“Very impressed with the quick delivery and the fact that you could add additions to your hamper. I choose to do so with an additional bottle of sparkling wine, however the wine never arrived with the hamper. Was a little disappointed as my hamper had already been modified due to stock being out.”

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Posted 5 years ago

“Australia post let the whole delivery down (or their contractor) who didn't even try to deliver. Email notification letting my wife know it was at the post office. Just to add heart ache, the delivery was important as we normally reside overseas and don't have a vehicle in Australia, so a taxi was then needed to get to the post office. But ths gasket was wonderful.”

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Posted 5 years ago

“I made a mistake with the address and the staff where helpful to help me sort it.”

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Posted 5 years ago

Thank you Renata for your feedback - It was our pleasure to assist you with updating the address details. We look forward to helping you select your next gift very soon Kind Regards Rachael Customer Service

Posted 5 years ago

“Great customer service and easy to use website and processes to follow to order a beautiful item for lots of different kinds of occasions! Would definitely use gourmetbasket again.”

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Posted 5 years ago

“My mother loved the basket. Only issue is late delivery with arrival 4 days after expected delivery date, but that was a minor inconvenience.”

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Posted 5 years ago

“Basket was great unfortunately the delivery was delayed and missed the reason it was ordered.”

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Posted 5 years ago

“incorrect melting moments were delivered, 1*Choc salted caramel and 1*Raspberry white chocolate were ordered - 2*Choc salted caramel were delivered. Not a big thing but it is always good to get what is ordered”

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Posted 5 years ago

“A little slow with delivery. Ordered on Monday and received Tuesday the following week! My request was for Friday-Monday.”

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Posted 5 years ago

“Yet again great service and delivered on time”

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Posted 5 years ago

“Mother in law loved hamper,so many were sold out,couldn't use for delivery for my mother in Victoria so that was disappointing”

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Posted 5 years ago

“The number of basket options are awesome. However the number of items per basket i s a little light on. One extra item would really be appealing and present great value. Hence 4 stars”

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Posted 5 years ago

Thank you so much Patrick for your feedback we really appreciate it and we hope we can help you find your next gift very soon. Kind Regards Rachael Customer Service

Posted 5 years ago

“Very nice little gift for my Mother :)”

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Posted 5 years ago

“Loved the basket! And very impressed that it was delivered on our selected date even though there is a delay in deliveries due to the current world events.”

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Posted 5 years ago

“They were impressed”

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Posted 5 years ago

“My mother enjoyed her Mother’s Day present”

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Posted 5 years ago

Gourmet Basket is rated 4.6 based on 7,200 reviews