Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,259 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,259 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Write Your review

Tell us how Gourmet Basket made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gourmet Basket 5 star review on 28th June 2025

Maggie Dalton

Anonymous

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Basket ordered was delivered within 2 days on order with no problems and all expectations were met. Only problem was my first choice of basket which was recommended on the website was sold out.”

Helpful Report

Posted 5 years ago

Thank you so much David for taking the time to share your feedback with us we really appreciate it and are so happy that we met your expectations. I'm sorry to hear that the hamper you were looking at was out of stock, unfortunately due to high demand this occasionally does happen. We look forward to helping find your next gift very soon Kind Regards Rachael Customer Service

Posted 5 years ago

“Great service, delivered on time. 4.5/5”

Helpful Report

Posted 5 years ago

Thank you so much for your review - Wonderful to hear you appreciate our service and fast delivery! Kind Regards Rachael Customer Service

Posted 5 years ago

“I received good customer service when the basket delivery was delayed and it was a nice surprise to have my courier fee refunded. My sister loved her Gourmet Basket surprise for her birthday and I was very happy with the outcome.”

Helpful Report

Posted 5 years ago

Thank you so much Sheree for providing us with your feedback we greatly appreciate it and are so happy to hear you had a good customer service experience. We are sorry to hear your delivery was delayed although I'm glad we were able to assist you with this matter. If you require any further help please don't hesitate to ask. Kind Regards Rachael Customer Service

Posted 5 years ago

“I sent a gourmet basket to my daughter as a birthday gift and she loved the selection of sweet and savoury treats. My only complaint is that it arrived a day late, even though it had been ordered a week before the delivery date.”

Helpful Report

Posted 5 years ago

Thank you so much Helen for your feedback - We are thrilled to hear your daughter loved her Gourmet Tastes Hamper. Sincere apologies that your gift arrived a day later then expected as a gesture of apology I have refunded your shipping fee for you. If there is anything else we can assist with please let us know Kind Regards Rachael Customer Service

Posted 5 years ago

“I sent this as a gift -they enjoyed it Rated - Wine 10/10”

Helpful Report

Posted 5 years ago

That is fantastic Janice thank you for sharing - Thrilled to hear they highly rated the wine in their cheese and wine hamper. Kind Regards Rachael Customer Service

Posted 5 years ago

“Basket was lovely. Recipient enjoyed it and loved the presentation. Thanks. Will use you again.”

Helpful Report

Posted 5 years ago

Thank you so much Katie for your review - It's wonderful to hear the recipients enjoyed the presentation and goodies in their gift. We can't wait to help you with your next gift. Kind Regards Rachael Customer Service

Posted 5 years ago

“good value for money”

Helpful Report

Posted 5 years ago

Thank you for your feedback - Thrilled to hear your enjoy of products! Kind Regards Rachael Customer Service

Posted 5 years ago

“Lovely presentation and quality items. Only negative was it was delivered a day before the date requested.”

Helpful Report

Posted 5 years ago

“good value for money”

Helpful Report

Posted 5 years ago

“Very impressed with the quick delivery and the fact that you could add additions to your hamper. I choose to do so with an additional bottle of sparkling wine, however the wine never arrived with the hamper. Was a little disappointed as my hamper had already been modified due to stock being out.”

Helpful Report

Posted 5 years ago

“Australia post let the whole delivery down (or their contractor) who didn't even try to deliver. Email notification letting my wife know it was at the post office. Just to add heart ache, the delivery was important as we normally reside overseas and don't have a vehicle in Australia, so a taxi was then needed to get to the post office. But ths gasket was wonderful.”

Helpful Report

Posted 5 years ago

“I made a mistake with the address and the staff where helpful to help me sort it.”

Helpful Report

Posted 5 years ago

Thank you Renata for your feedback - It was our pleasure to assist you with updating the address details. We look forward to helping you select your next gift very soon Kind Regards Rachael Customer Service

Posted 5 years ago

“Great customer service and easy to use website and processes to follow to order a beautiful item for lots of different kinds of occasions! Would definitely use gourmetbasket again.”

Helpful Report

Posted 5 years ago

“My mother loved the basket. Only issue is late delivery with arrival 4 days after expected delivery date, but that was a minor inconvenience.”

Helpful Report

Posted 5 years ago

“Basket was great unfortunately the delivery was delayed and missed the reason it was ordered.”

Helpful Report

Posted 5 years ago

“incorrect melting moments were delivered, 1*Choc salted caramel and 1*Raspberry white chocolate were ordered - 2*Choc salted caramel were delivered. Not a big thing but it is always good to get what is ordered”

Helpful Report

Posted 5 years ago

“A little slow with delivery. Ordered on Monday and received Tuesday the following week! My request was for Friday-Monday.”

Helpful Report

Posted 5 years ago

“Yet again great service and delivered on time”

Helpful Report

Posted 5 years ago

“Mother in law loved hamper,so many were sold out,couldn't use for delivery for my mother in Victoria so that was disappointing”

Helpful Report

Posted 5 years ago

“The number of basket options are awesome. However the number of items per basket i s a little light on. One extra item would really be appealing and present great value. Hence 4 stars”

Helpful Report

Posted 5 years ago

Thank you so much Patrick for your feedback we really appreciate it and we hope we can help you find your next gift very soon. Kind Regards Rachael Customer Service

Posted 5 years ago

Gourmet Basket is rated 4.6 based on 7,259 reviews