Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,200 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,200 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Write Your review

Tell us how Gourmet Basket made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gourmet Basket 5 star review on 28th June 2025

Maggie Dalton

Anonymous

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time as promised, hamper greatly appreciated”

Helpful Report

Posted 5 years ago

“Great service, selected click and collect. Was able to pick up early and the end product was fantastic. Great for gifts”

Helpful Report

Posted 5 years ago

“The recipient loved it and it was a nice thank you for a special person.”

Helpful Report

Posted 5 years ago

“Basket was for my mum for Mother’s Day. She was very happy with it.”

Helpful Report

Posted 5 years ago

“Reliable service and easy t ok use website”

Helpful Report

Posted 5 years ago

“Goods were delivered on time, although out of stock of one item so it was replaced with something else.”

Helpful Report

Posted 5 years ago

“All was excellent except the English Breakfast tea day in a beautiful tin pictured online did not arrive and was substituted for the T2 tea - this was fine however the tin was part of the attraction for selecting this hamper. Presentation was excellent and delivered as promised. Thank you.”

Helpful Report

Posted 5 years ago

“Beautifully presented and arrived early on the day was supposed to be delivered which was a bonus.”

Helpful Report

Posted 5 years ago

“Good basket delivered on time however delivery driver left it vulnerable on the driveway instead of securely by the door, disappointed as it could easily have been stolen.”

Helpful Report

Posted 5 years ago

“My Mum loved her gift, however it was delivered a day early???”

Helpful Report

Posted 5 years ago

“Excellent on line service”

Helpful Report

Posted 5 years ago

“Basket was delivered earlier than requested. I realise it is a busy weekend with Mother’s Day on Sunday and my aunt was delighted with it Thanks”

Helpful Report

Posted 5 years ago

“Brilliant service, really easy to use and the options are incredible. The price is a bit steep but we'll worth it.”

Helpful Report

Posted 5 years ago

“Excellent treats and great wines – a gift much appreciated by my friends”

Helpful Report

Posted 5 years ago

“My sister loved her gourmet basket of goodies”

Helpful Report

Posted 5 years ago

“The whole selection and ordering process was quick and easy, and my son loved the selection. Despite advertised courier hold-ups it arrived first thing in the morning on the right day. My only disappointment was 'losing' the $10 international visitor discount that came up first time I went in but not when I ordered.”

Helpful Report

Posted 5 years ago

“Pretty darn good”

Helpful Report

Posted 5 years ago

“Lovely packaging and good customer service, I would have liked to have been notified of when my package which was late because of items that were not in stock, had been delivered. I would also recommend to update the listings in the catalogue once things are not in stock, instead of advertising them as in stock, only to be notified that certain items in the package were not in stock after I had purchased the packages already. Other than that, great service i have recommended to other people.”

Helpful Report

Posted 5 years ago

“I was very happy with Gift basket and it's product though it hadn't arrived when it should have despite being organised a number of days ahead. In saying that when I spoke to a representative they were very helpful and the gift box arrived the next day. The recipient was very happy with the contents of the gift box.”

Helpful Report

Posted 5 years ago

“All good. My mother enjoyed it”

Helpful Report

Posted 5 years ago

Gourmet Basket is rated 4.6 based on 7,200 reviews