Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,295 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent treats and great wines – a gift much appreciated by my friends”

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Posted 5 years ago

“My sister loved her gourmet basket of goodies”

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Posted 5 years ago

“The whole selection and ordering process was quick and easy, and my son loved the selection. Despite advertised courier hold-ups it arrived first thing in the morning on the right day. My only disappointment was 'losing' the $10 international visitor discount that came up first time I went in but not when I ordered.”

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Posted 5 years ago

“Pretty darn good”

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Posted 5 years ago

“Lovely packaging and good customer service, I would have liked to have been notified of when my package which was late because of items that were not in stock, had been delivered. I would also recommend to update the listings in the catalogue once things are not in stock, instead of advertising them as in stock, only to be notified that certain items in the package were not in stock after I had purchased the packages already. Other than that, great service i have recommended to other people.”

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Posted 5 years ago

“I was very happy with Gift basket and it's product though it hadn't arrived when it should have despite being organised a number of days ahead. In saying that when I spoke to a representative they were very helpful and the gift box arrived the next day. The recipient was very happy with the contents of the gift box.”

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Posted 5 years ago

“All good. My mother enjoyed it”

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Posted 5 years ago

“My friend received his basket on the day requested and was thrilled with it - thanks so much. I don't know if all contents are made in Australia / Australian owned / made. This information would be great to have on your website.”

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Posted 5 years ago

“I was pleased with the options and the delivery was up to standard. As my package couldn't be delivered on the day, it was delivered the next day! thank you :)”

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Posted 5 years ago

“It appeared to be well received and appreciated”

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Posted 5 years ago

“need tracking emails, there was no communication after ordering about delivery or confirmation of delivery”

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Posted 5 years ago

“Arrived a day earlier than requested and the recipient/s loved it!”

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Posted 5 years ago

“Very prompt delivery.”

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Posted 5 years ago

“My friend received a lovely coffee lovers basket for her birthday filled with things she loves. It was assembled neatly, presented with quality products, and delivered promptly, safely and with due care.”

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Posted 5 years ago

“Delivery precisely as requested. Package was good and appreciated. Thank you.”

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Posted 5 years ago

“It was disappointing the basket was sitting in cairns post office for 3 days when it was only a hour away from the address for the delivery date 24/4 Otherwise everything was perfect shall use you again 🎉”

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Posted 5 years ago

“Item was shipped to a PO Box address - thank you - I realise this is difficult but couldn't arrange a home delivery as it was business.”

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Posted 5 years ago

“It was all super easy but the gift was meant to be delivered the next day and it wasn't. It arrived a day late - which would have been good if I had been advised that was the case. Otherwise - all good.”

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Posted 5 years ago

“The tea that was delivered was not the same as the advertisement.”

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Posted 5 years ago

“Good selection, easy to navigate, larger variety of additions to hampers would be good”

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Posted 5 years ago

Gourmet Basket is rated 4.6 based on 7,295 reviews