Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,200 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,200 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Write Your review

Tell us how Gourmet Basket made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gourmet Basket 5 star review on 28th June 2025

Maggie Dalton

Anonymous

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Basket was great but it was ordered for the 29th May (a birthday) and it arrived on the 20th-21st.”

Helpful Report

Posted 5 years ago

“Great, love the pack delivered same day”

Helpful Report

Posted 5 years ago

We're happy that you loved your Hamper, Lindsay! We hope we can help you find your next gift very soon :)

Posted 5 years ago

“Website was easy to navigate. Delivery was excellent with access to track order. Hamper is filled with yummy goodies 😃”

Helpful Report

Posted 5 years ago

Thank you for your review :) We are happy that you enjoyed the Hamper, and we look forward to seeing you again!

Posted 5 years ago

“As the sender of the hamper, I don't have any idea of what the actual basket looked like, but both recipients enjoyed and liked it.”

Helpful Report

Posted 5 years ago

“The perfect gift for a joint birthday present during ISO. Beautifully packaged with a great range of goodies to enjoy.”

Helpful Report

Posted 5 years ago

“The recipient was very happy with the contents but we were a bit disappointed that the order was delivered later than our requested date.”

Helpful Report

Posted 5 years ago

“good value for money”

Helpful Report

Posted 5 years ago

“Ordering delivery excellent. I have not spoken to the recipient about the product, so I cannot s much on that and hene the 4 stars”

Helpful Report

Posted 5 years ago

“Recipient loved the basket and thought the presentation was great. Driver ignored my instructions to leave the basket in the veranda if the recipient was not home. It was taken to the post office. Other than that it arrived on the day which was perfect.”

Helpful Report

Posted 5 years ago

“It was beautifully packaged. I was a little disappointed that it was a chocolate basket and as at additional price, I requested a Hot Chocolate drink to be included. Instead, the recipient received a Chai Latte drink. She doesn't drink coffee. I would have hoped that I was contacted prior or at least a refund for it as it was an additional cost with a product that couldn't be filled.”

Helpful Report

Posted 5 years ago

“The staff were able to help me ensure that the basket got to the recipient. Thanks for that!”

Helpful Report

Posted 5 years ago

“Hamper turned up on time and was of good quality”

Helpful Report

Posted 5 years ago

Thank you so much for your review - Thrilled to hear you enjoyed the quality of your Harmony Hamper and our fast delivery service. Kind Regards Rachael Customer Service

Posted 5 years ago

“No complaints on the basket, it was lovely. It was not delivered on the date agreed though which was a little disappointing.”

Helpful Report

Posted 5 years ago

Thank you so much Catriona for taking the time to share your feedback. The team are thrilled to hear that you loved the Chocolate Bliss Hamper. Sincere apologies I have looked into your delivery further for you and can see it arrived a day later than requested as a gesture of apology I have refunded your shipping fee.If there's anything else I can assist with please do not hesitate to ask. Kind Regards Rachael Customer Service

Posted 5 years ago

“Both my parents loved their gifts and good quality products and packaging. Very prompt service as well.”

Helpful Report

Posted 5 years ago

We really appreciate you taking the time to provide your feedback Irima. It's fantastic to hear that your parents loved their gifts and that you enjoyed our prompt service. Kind Regards Rachael Customer Service

Posted 5 years ago

“Great selection of products, prompt delivery and good service.”

Helpful Report

Posted 5 years ago

Thank you so much for sharing your feedback with us. Fantastic to hear you enjoy our wide range of products as well as our prompt delivery. We look forward to assisting you again in the near future. Kind Regards Rachael Customer service

Posted 5 years ago

“The Sympathy Basket was well appreciated by the Receiver.”

Helpful Report

Posted 5 years ago

Thank you so much for taking the time to share your feedback with us. We really appreciate it and it's wonderful to hear the recipient appreciated their gift. Kind Regards Rachael Customer Service

Posted 5 years ago

“Basket ordered was delivered within 2 days on order with no problems and all expectations were met. Only problem was my first choice of basket which was recommended on the website was sold out.”

Helpful Report

Posted 5 years ago

Thank you so much David for taking the time to share your feedback with us we really appreciate it and are so happy that we met your expectations. I'm sorry to hear that the hamper you were looking at was out of stock, unfortunately due to high demand this occasionally does happen. We look forward to helping find your next gift very soon Kind Regards Rachael Customer Service

Posted 5 years ago

“Great service, delivered on time. 4.5/5”

Helpful Report

Posted 5 years ago

Thank you so much for your review - Wonderful to hear you appreciate our service and fast delivery! Kind Regards Rachael Customer Service

Posted 5 years ago

“I received good customer service when the basket delivery was delayed and it was a nice surprise to have my courier fee refunded. My sister loved her Gourmet Basket surprise for her birthday and I was very happy with the outcome.”

Helpful Report

Posted 5 years ago

Thank you so much Sheree for providing us with your feedback we greatly appreciate it and are so happy to hear you had a good customer service experience. We are sorry to hear your delivery was delayed although I'm glad we were able to assist you with this matter. If you require any further help please don't hesitate to ask. Kind Regards Rachael Customer Service

Posted 5 years ago

“I sent a gourmet basket to my daughter as a birthday gift and she loved the selection of sweet and savoury treats. My only complaint is that it arrived a day late, even though it had been ordered a week before the delivery date.”

Helpful Report

Posted 5 years ago

Thank you so much Helen for your feedback - We are thrilled to hear your daughter loved her Gourmet Tastes Hamper. Sincere apologies that your gift arrived a day later then expected as a gesture of apology I have refunded your shipping fee for you. If there is anything else we can assist with please let us know Kind Regards Rachael Customer Service

Posted 5 years ago

Gourmet Basket is rated 4.6 based on 7,200 reviews