Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,295 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The basket arrived late - after the farewell had started for our delegate but was very well appreciated nonetheless”

Helpful Report

Posted 5 years ago

Sorry to hear your Aussie Beer Hamper arrived late! Due to Covid-19, Startrack are experiencing some delays up to 24 hours. We are thrilled that your recipient enjoyed the hamper! Thanks for sharing your experience with us, Di. Kind Regards, Hanna - Customer Service

Posted 5 years ago

“Thanks for a great product and on time delivery.”

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Posted 5 years ago

“The recipients with happy with the contents of the basket and the actual recipient said that she and her family enjoyed the contents.”

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Posted 5 years ago

“My friend said it was lovely”

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Posted 5 years ago

“Goods arrived to late in the day”

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Posted 5 years ago

“The basket looked really good but we were told it would arrive on our sons actual birthday and it arrived the following day”

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Posted 5 years ago

“To improve and to ahere to the name I think it would be better delivered in a basket. My daughter particularly loved the caramelised onion - so maybe more of that in the cheese and wine hamper.”

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Posted 5 years ago

“Basket was great but it was ordered for the 29th May (a birthday) and it arrived on the 20th-21st.”

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Posted 5 years ago

“Great, love the pack delivered same day”

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Posted 5 years ago

We're happy that you loved your Hamper, Lindsay! We hope we can help you find your next gift very soon :)

Posted 5 years ago

“Website was easy to navigate. Delivery was excellent with access to track order. Hamper is filled with yummy goodies 😃”

Helpful Report

Posted 5 years ago

Thank you for your review :) We are happy that you enjoyed the Hamper, and we look forward to seeing you again!

Posted 5 years ago

“As the sender of the hamper, I don't have any idea of what the actual basket looked like, but both recipients enjoyed and liked it.”

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Posted 5 years ago

“The perfect gift for a joint birthday present during ISO. Beautifully packaged with a great range of goodies to enjoy.”

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Posted 5 years ago

“The recipient was very happy with the contents but we were a bit disappointed that the order was delivered later than our requested date.”

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Posted 5 years ago

“good value for money”

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Posted 5 years ago

“Ordering delivery excellent. I have not spoken to the recipient about the product, so I cannot s much on that and hene the 4 stars”

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Posted 5 years ago

“Recipient loved the basket and thought the presentation was great. Driver ignored my instructions to leave the basket in the veranda if the recipient was not home. It was taken to the post office. Other than that it arrived on the day which was perfect.”

Helpful Report

Posted 5 years ago

“It was beautifully packaged. I was a little disappointed that it was a chocolate basket and as at additional price, I requested a Hot Chocolate drink to be included. Instead, the recipient received a Chai Latte drink. She doesn't drink coffee. I would have hoped that I was contacted prior or at least a refund for it as it was an additional cost with a product that couldn't be filled.”

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Posted 5 years ago

“The staff were able to help me ensure that the basket got to the recipient. Thanks for that!”

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Posted 5 years ago

“Hamper turned up on time and was of good quality”

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Posted 5 years ago

Thank you so much for your review - Thrilled to hear you enjoyed the quality of your Harmony Hamper and our fast delivery service. Kind Regards Rachael Customer Service

Posted 5 years ago

“No complaints on the basket, it was lovely. It was not delivered on the date agreed though which was a little disappointing.”

Helpful Report

Posted 5 years ago

Thank you so much Catriona for taking the time to share your feedback. The team are thrilled to hear that you loved the Chocolate Bliss Hamper. Sincere apologies I have looked into your delivery further for you and can see it arrived a day later than requested as a gesture of apology I have refunded your shipping fee.If there's anything else I can assist with please do not hesitate to ask. Kind Regards Rachael Customer Service

Posted 5 years ago

Gourmet Basket is rated 4.6 based on 7,295 reviews