Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,295 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gourmet Basket had what I was looking for (eg Cheese and Wine ) and site was easy to use and the packaging looked professional.”

Helpful Report

Posted 5 years ago

“Very well presented products and look elegant. But lack of variety and products to choose from or pick and swap. Not much choice to add on and no customization. A bit pricey on delivery fees - making up 20% of the total price.”

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Posted 5 years ago

“Melissa was very helpful. Was disappointed though that I asked for the bag for her - pink & the black & white was delivered”

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Posted 5 years ago

“5/5 on yumminess - as rated by my father, the recipient 5/5 on service - as rated by me, the purchaser 3/5 on process - as the gift was delivered well in advance of the 4/9 date requested on the order.”

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Posted 5 years ago

“My friend and I purchased two baskets for our third bestie and wanted the blanket and robe hence the two baskets. You were out of the blankets and other items so I received a call to choose different products although they were more expensive, they were not what we wanted for our friend. It would've been nice to have other products available to choose like body brushes, face masks, eye cold masks, etc. There were not a lot of pampering items to choose from as additional products. We would've paid any amount for our friend for Luxury plus. I do understand that with COVID you are experiencing many challenges.”

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Posted 5 years ago

“This was an excellent gift to our family who are doing it tough at the moment. The wine and snacks were a great hit. The selection was lovely, although we had to add chocolates, because they also have a three year old who would have been upset if the gift didn't have anything for him. It is good that the basket enables you to do that.”

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Posted 5 years ago

“They loved their basket. Thanks for keeping me informed of delivery information every step of the way!”

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Posted 5 years ago

“My giftee loved their gourmet hamper. 4 stars given as star track who delivered their basket did not ring the buzzer if their apartment to deliver the hamper (and someone was home to collect) so they had to go to the post office to collect.”

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Posted 5 years ago

“Despite not arriving on the day of her birthday my friend is very happy with her hamper.”

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Posted 5 years ago

“Really good packaging and good products”

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Posted 5 years ago

“Arrived on time and the day of preference. Gift was very happily received and all products were great. Thnx a lot for the easy ordering :)”

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Posted 5 years ago

“Quality contents in the hamper. Much nicer than other hampers I researched. Recipient very grateful. Would like to see a no-sugar hamper added to your range, suitable for people with diabetes. My initial webform enquiry didn't reach you for some reason, although I got a confirmation email that it had been sent. This resulted in a delay in resolving an initial query and meant I had to re-create the enquiry. Direct email service after that was prompt.”

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Posted 5 years ago

“Easy and pleasant customer service”

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Posted 5 years ago

“They loved their hampers it brightened up their lockdowns Thankyou.”

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Posted 5 years ago

“Great service!”

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Posted 5 years ago

“Very impressed”

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Posted 5 years ago

“Delivery on schedule and recipients absolutely loved their surprise”

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Posted 5 years ago

“Quick delivery but would have liked the option of delivery on the weekend.”

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Posted 5 years ago

“Everything as advertised and promised”

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Posted 5 years ago

“customer service was excellent”

Helpful Report

Posted 5 years ago

Gourmet Basket is rated 4.6 based on 7,295 reviews