Green Motion Reviews

Name: Green Motion
Rating: 2.89

2.9 Rating 1,333 Reviews

48 %

of reviewers recommend Green Motion

Company Reviews

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Metrics

2.9

Based on 1,333 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Green Motion 5 star review on 28th June 2025

Miklos B.

Green Motion 1 star review on 25th June 2025

Rasa Petraityte

Green Motion 4 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The car was great (Ford Puma hybrid, very good fuel economy and comfort) The price was reasonable The team at the office was very helpful The only thing that could be improved is the directions coming from the airport in Arlanda, we lost an hour by taking the shuttle to the Car Rental parking when we should have taken the hotel shuttle”

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Posted 3 years ago

“I took the car in Paphos (Cyprus) in June 2022 for 2 weeks. Company provides van transfer from the airport to the office (2 min.). Company driver was really on time, helpfull with luggage and friendly - this was great to be welcomed by such a nice people. Check in time was standard, lady offered me free upgrade from Focus to Galaxy (great). Car itself was used (2014) but clean (no smells, no sand). After 2 days of using car indicated automatic gear transmission problem. I called to the office and they provided me an assistance of the specialist from Larnaca office and he has helped me to reset the system and also offered me change to my ordered car Focus - that was not needed. I appreciate their action and offer. Final hand over of the car was OK, quick check took 2 min. and money were transfered to my credit card instantly. All in all, I am fully satisfied with the company and their service. Next time will use their service again. Great.”

Green Motion 4 star review on 4th August 2022

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Posted 3 years ago

“Good car, free upgrade, but one major safety defect. Easy pick up and restitution, but acces at Edinburgh airport a bit difficult and time consuming.”

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Posted 3 years ago

“It was all ok, service and delivery very fast!”

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Posted 3 years ago

“We have only good things to say about our agreement with Green Motion. The car was fine the service good. There was a little bureaucracy afterwards concerning a reimbursement, but that got solved to our satisfaction. Richardt A. DK”

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Posted 3 years ago

“Although check-in was a little confusing as far as where the entrance was, the actual check-in was fairly simple. Return was much simpler.”

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Posted 3 years ago

“We had an excellent experience with Green Motion. The pick up and drop off was excellent, fast and efficient. The only reason I give 4/5 was that the economy car we got should have been in a smaller category as the size was very small. I will use this company again. Thanks”

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Posted 3 years ago

“The office itself was unpleasant but the guys were very helpful, patient and prepared. The car was nice.”

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Posted 3 years ago

“Appreciate phone support to answer my questions in tandem with web site ease. Most other companies have only digital contact points.”

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Posted 3 years ago

“The car was in a good state. The staff was friendly and direct to the point. We have not been pestered with suggestions for additional expenses. The bay seat and the booster seat I requested were in good enough state. I don’t rent cars very often, but in 2022 I would expect that all cars have 2 usb charging points. Since you call yourself Green Motion, you should propose electric cars in your roster, big and small (Renault Zoe), especially in the islands, where electric cars make total sense since there aren’t so many km to wander. You could provide charging points in strategic locations, and that’s it.”

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Posted 3 years ago

“The pick up service took a really long time. It seems many international flights come in during the morning so it took over 90 minutes causing us to miss our reservation at Blue Lagoon. BL let us in anyway, fortunately, as I called to advise them. There was no one there in the afternoon when we returned the car so it was fast and easy. Pricing was good. We loved being able to drive a manual transmission again! The car worked great.”

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Posted 3 years ago

“Picking the car and returning worked very well, very fast and easy for me. I was very pleased. But one annoying thing happened: I signed 8/8 full tank, but then I realized the car was just 7/8 full. My complaint was settled in the way I suggested. I returned the car with the same tank level as I received it, 7/8 full. All in all, despite the little tank problem, I would anytime recommend Green Motion car rentals. Rental at Arlanda Airport, Sweden, EU”

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Posted 3 years ago

“The proced Car rental did not take much time.. the procedure went smoothly. I rented a Nissan Qashqai..but upon delivery they gave me a replacement car (Opel) that was not at the same level and said that they do not have any Qashqai car. Why put an ad for a different car when you don't already have the car . There is no credibility”

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Posted 3 years ago

“We hired in Greece, the office was 20min away from the airport and we waited 30min for the shuttle bus. Got the car for 2weeks and although the car was older than expected, it ran fine. They took a €1100 deposit in case of damage but this was refunded to me immediately after the rental. All in all it was a good experience as we weren’t in any hurry. Very reasonable prices and website easy to navigate”

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Posted 3 years ago

“Fast services both at the counter and office , reasonable price , clean car”

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Posted 3 years ago

“Staff is very pleasant and friendly. Pick up was on time, car return and inspection was smooth. Overall experience was positive.”

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Posted 3 years ago

“Staff very pleasant and helpful. Stayed after 7.00PM since fight time was changed. I would expect an airport car hire firm to have longer opening hours. Forget about the bus from the terminal. It only goes every hour. A taxi is required.”

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Posted 3 years ago

“Hi! I usually rent car from Green motion from Istanbul airport but last time it was expensive and especially insurance, so i am now some hesitated to rent again. Sincerely Elias”

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Posted 3 years ago

“Good, efficient service, friendly staff. Good price. Car clean and working well, a few parts a bit worn down. Nevertheless would book it again.”

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Posted 3 years ago

“Good price, new car and fast pickup and return of the vehicle in Manchester Airport.”

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Posted 3 years ago

Green Motion is rated 2.9 based on 1,333 reviews