Green Motion Reviews

Name: Green Motion
Rating: 2.89

2.9 Rating 1,333 Reviews

48 %

of reviewers recommend Green Motion

Company Reviews

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Metrics

2.9

Based on 1,333 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Green Motion 5 star review on 28th June 2025

Miklos B.

Green Motion 1 star review on 25th June 2025

Rasa Petraityte

Green Motion 4 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would of give 5 stars but weren’t impressed on the minuscule limited mileage imposed, but overcame this with what I thought was reasonable charge for unlimited mileage”

Helpful Report

Posted 3 years ago

“The cars are new and since we don’t drive far the mileage limit suits us, which makes them the cheapest. We have used them a number of times so are used to the issues at pick up and return. We always prepurchase excess insurance and refuse theirs which is overpriced. If you pre-register and upload all the relevant documents pick up is very smooth. If you don’t do this the process is much more painful. These are our first choice rental company when we fly to the UK.”

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Posted 3 years ago

“I am not giving 5 stars only because they didn't answer the phone, but after that we had a great experience with them, beautiful car and very good prices”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“We hired a car in Montenegro for a week. Pick up was smooth and the staff were friendly and spoke good English. The price was OK but they added on a senior driver supplement of 10 euros a day. Given that I am a careful driver with no convictions or accidents in the past 30 years, I was not impressed! The car was great, very economical and clean apart from a few previous scratches. The return also went smoothly and we were on our way quickly.”

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Posted 3 years ago

“Good car, friendly service. I would do business again.”

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Posted 3 years ago

“Good direct comms with office - not options/automated Easy and friendly courtesy bus to/from airport Simple pick up and drop off as you provide all the details online first - licence, passport etc. which speeds everything up Friendly and helpful staff Car provided was great”

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Posted 3 years ago

“Good price and nice pick up but the tlf number is out to order so I had some troubles to find the rental car pock up.”

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Posted 3 years ago

“Good quick service. Need to takeout excess insurance”

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Posted 3 years ago

“Todo ha ido muy bien el personal muy atento el coche muy bien, lo recomiendo.”

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Posted 3 years ago

“Good experience all around. Well organized, polite service. Only thing to comment to progress would be staff is not quite helpful with the luggage, loading and unloading to and from the vehicle.”

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Posted 3 years ago

“Positive: First of all - personnel. They are friendly, professional, helpful, English speakers. Secondly - the vehicle, it was the new car in a perfect condition. And - check-in/checkout process was smooth. Negative: First, upon arrival, it was not possible to reach the office by the recommended tlph number.. I was forced to seek an assistance from another companies managers (probably AVIS.. or Eurocar).. And one of them kindly helped me, saying - oh, I know the manager of Green Motion, he's my friend.. imagine.. Secondly, I was waiting for them at the airport around 40 min, what is not acceptable, considering a distance between the terminal and their office..”

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Posted 3 years ago

“Very helpful and attentive customer service. Cost of car very competitive although cost added insurance a bit high. Added cost for unlimited mileage and upgrade very reasonable. Worth 4 star rating.”

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Posted 3 years ago

“Good customer service, could face explained the car a little better (was a Hybrid) but on the whole was satisfied- would use again.”

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Posted 3 years ago

“Great customer service”

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Posted 3 years ago

“Pick up was hassle free, transfer from airport to collection was easy. Once at the greenmotion desk everything took about 10 minutes ao nice and quick. Car was exactly as specified in email. Clean and tidy car, run smoothly with no issues. Would definitely recommend.”

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Posted 3 years ago

“Car was fine inside but very sluggish”

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Posted 3 years ago

“Customer service was excellent and the price was very good”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Good and easy rental”

Helpful Report

Posted 3 years ago

Green Motion is rated 2.9 based on 1,333 reviews