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Green Motion Reviews

2.4 Rating 830 Reviews

35 %

of reviewers recommend Green Motion

Company Reviews

2.4

Based on 830 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Green Motion 1 star review on 21st March 2024

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Green Motion 1 star review on 19th November 2022

Learned The Hard Way

Green Motion 1 star review on 19th November 2022

32

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The proced Car rental did not take much time.. the procedure went smoothly. I rented a Nissan Qashqai..but upon delivery they gave me a replacement car (Opel) that was not at the same level and said that they do not have any Qashqai car. Why put an ad for a different car when you don't already have the car . There is no credibility”

Posted 1 year ago

“We hired in Greece, the office was 20min away from the airport and we waited 30min for the shuttle bus. Got the car for 2weeks and although the car was older than expected, it ran fine. They took a €1100 deposit in case of damage but this was refunded to me immediately after the rental. All in all it was a good experience as we weren’t in any hurry. Very reasonable prices and website easy to navigate”

Posted 1 year ago

“Fast services both at the counter and office , reasonable price , clean car”

Posted 1 year ago

“Staff is very pleasant and friendly. Pick up was on time, car return and inspection was smooth. Overall experience was positive.”

Posted 1 year ago

“Staff very pleasant and helpful. Stayed after 7.00PM since fight time was changed. I would expect an airport car hire firm to have longer opening hours. Forget about the bus from the terminal. It only goes every hour. A taxi is required.”

Posted 1 year ago

“Hi! I usually rent car from Green motion from Istanbul airport but last time it was expensive and especially insurance, so i am now some hesitated to rent again. Sincerely Elias”

Posted 1 year ago

“Good, efficient service, friendly staff. Good price. Car clean and working well, a few parts a bit worn down. Nevertheless would book it again.”

Posted 1 year ago

“Good price, new car and fast pickup and return of the vehicle in Manchester Airport.”

Posted 1 year ago

“Would of give 5 stars but weren’t impressed on the minuscule limited mileage imposed, but overcame this with what I thought was reasonable charge for unlimited mileage”

Posted 1 year ago

“The cars are new and since we don’t drive far the mileage limit suits us, which makes them the cheapest. We have used them a number of times so are used to the issues at pick up and return. We always prepurchase excess insurance and refuse theirs which is overpriced. If you pre-register and upload all the relevant documents pick up is very smooth. If you don’t do this the process is much more painful. These are our first choice rental company when we fly to the UK.”

Posted 1 year ago

“I am not giving 5 stars only because they didn't answer the phone, but after that we had a great experience with them, beautiful car and very good prices”

Posted 1 year ago

“Very good”

Posted 1 year ago

“We hired a car in Montenegro for a week. Pick up was smooth and the staff were friendly and spoke good English. The price was OK but they added on a senior driver supplement of 10 euros a day. Given that I am a careful driver with no convictions or accidents in the past 30 years, I was not impressed! The car was great, very economical and clean apart from a few previous scratches. The return also went smoothly and we were on our way quickly.”

Posted 1 year ago

“Good car, friendly service. I would do business again.”

Posted 1 year ago

“Good direct comms with office - not options/automated Easy and friendly courtesy bus to/from airport Simple pick up and drop off as you provide all the details online first - licence, passport etc. which speeds everything up Friendly and helpful staff Car provided was great”

Posted 1 year ago

“Good price and nice pick up but the tlf number is out to order so I had some troubles to find the rental car pock up.”

Posted 1 year ago

“Good quick service. Need to takeout excess insurance”

Posted 1 year ago

“Todo ha ido muy bien el personal muy atento el coche muy bien, lo recomiendo.”

Posted 1 year ago

“Good experience all around. Well organized, polite service. Only thing to comment to progress would be staff is not quite helpful with the luggage, loading and unloading to and from the vehicle.”

Posted 1 year ago

“Positive: First of all - personnel. They are friendly, professional, helpful, English speakers. Secondly - the vehicle, it was the new car in a perfect condition. And - check-in/checkout process was smooth. Negative: First, upon arrival, it was not possible to reach the office by the recommended tlph number.. I was forced to seek an assistance from another companies managers (probably AVIS.. or Eurocar).. And one of them kindly helped me, saying - oh, I know the manager of Green Motion, he's my friend.. imagine.. Secondly, I was waiting for them at the airport around 40 min, what is not acceptable, considering a distance between the terminal and their office..”

Posted 1 year ago

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Green Motion is rated 2.4 based on 830 reviews