Green Motion Reviews

Name: Green Motion
Rating: 2.82

2.8 Rating 1,277 Reviews

46 %

of reviewers recommend Green Motion

Company Reviews

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Metrics

2.8

Based on 1,277 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Green Motion 5 star review on 28th June 2025

Miklos B.

Green Motion 1 star review on 25th June 2025

Rasa Petraityte

Green Motion 4 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best costumer service”

Helpful Report

Posted 3 years ago

“I collected a clean, very low mileage car exactly as expected and both pick-up plus drop-off were easy, efficient and speedy. My car was only a tiny Fiat 500 but that's what I booked. What I did appreciate was polite, respectful and friendly staff. Additionally, as the hire depot is remote from the airport, I appreciated a rapid bus that dropped me off right at the entrance doors to LTN airport, very late-for-check-in friendly! I'm sure I shall be using you again.”

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Posted 3 years ago

“efficient, van was new and very clean, price was great and as advertised.”

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Posted 3 years ago

“friendly staff at the holiday inn leicester branch. good price. definitely use them again”

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Posted 3 years ago

“Fast pick up rental service, upgraded car, helpful people at the counter, good rental prize. That was my first experience with this company and I’m very satisfied with their service.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“very professional employees, quick and easy car rental. It is very easy to return the car. I recommend this company.”

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Posted 3 years ago

“Staff friendly patient , was busy but pick up and drop off seamless just make sure you have credit card to pay”

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Posted 3 years ago

“It was quick to get the car and it was driven to us. The price was good and the car was good, so everything was good. Thank You”

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Posted 3 years ago

“Shame some of the GreenMotion offices have earned such poor reviews. My experience in Bristol was excellent – thoroughly professional service, acceptance of my third-party insurance (bought online while I was booking the car), sensible advice on their own insurance (but no pressure), excellent near-new car, rapid and professional post-processing of the booking. I would certainly use the Bristol office again!”

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Posted 3 years ago

“Great service and friendly helpful lads”

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Posted 3 years ago

“Alles bestens und korrekt. Beim nächsten Mal wieder 👍”

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Posted 3 years ago

“Easy website to navigate through and convenient pick-up location.”

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Posted 3 years ago

“Pleasant and helpful staff. Pick-up and return achieved promptly. The car was exactly as expected and overall renting from Green Motion was a good experience.”

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Posted 3 years ago

“Quick check-in, quick check-out, good car, friendly staff.”

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Posted 3 years ago

“Green Motion is normally my choice based on price. Even though prices have risen due to car shortages I still got a good deal and the site manager at LHR couldn’t have been more helpful when my flight was delayed”

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Posted 3 years ago

“Everything fine!”

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Posted 3 years ago

“Excellent service at pickup (and return).”

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Posted 3 years ago

“Great price for a 10 day rental from Thesolonika. Minibus waiting at airport to take us to rental office 5 mins away Car very clean Return also very straightforward Only complaint was an extra charge of 25 euros because we collected after 9.00pm. Had not been made aware of this prior to arrival”

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Posted 3 years ago

“Very good I liked”

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Posted 3 years ago

Green Motion is rated 2.8 based on 1,277 reviews