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Green Motion Reviews

2.8 Rating 1,277 Reviews
46 %
of reviewers recommend Green Motion
2.8
Based on 1,277 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 71%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
2.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Green Motion 5 star review on 28th June 2025
Miklos B.
Green Motion 1 star review on 25th June 2025
Rasa Petraityte
Green Motion 1 star review on 25th June 2025
Rasa Petraityte
Green Motion 4 star review on 24th June 2025
Anonymous
Green Motion 4 star review on 24th June 2025
Anonymous
Green Motion 4 star review on 24th June 2025
Anonymous
Green Motion 4 star review on 24th June 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
I have hired from Green motion at Stansted and Bristol and I have been most satisfied with both. The vehicle at Stansted was under powered for my liking but that was my only complaint. If you follow the format you shouldn't have a problem, ie the right documents etc. These days it seems its so easy to blame the other person and read reviews that put you of using this company. Someone in the transfer vehicle had been using green motion for six years twice a year and spoke highly of them yet just before I booked I had read a review which absolutely slated green motion but I chose to ignore it and booked anyway and had no complaints other than I had some difficulty locating the transfer pick up point, now I know it it's simple and more convenient than going to the on site rental companies. Turn left outside of the airport and walk 50 metres under cover to the pick up point and wait for a Mercedes people carrier with their logo on it to take you a short drive to their office, simple! Great car, clean, all efficient.
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Posted 5 years ago
Green Motion East Midlands Airport absolutely fantastic. Ron who looked after us there was professional, courteous and made the whole experience of hiring a car so easy. We have used numerous car hire companies over the years but we can now say.... Green Motion are the best and will continue to use them. The price was brilliant and we were extremely happy with our hire car.
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Posted 5 years ago
Greenmotion Nidri Greece, excellent service as always thanks to Camilla and the team for looking after us, 100%
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Posted 5 years ago
Green Motion at Stansted Airport (A small free bus ride away) was great. we booked direct with them on there website a we booked the Premium Plus insurance. So no hassle at all unlimited mileage you don't have to worry about little scuffs or dents occuring and you only pay £50 deposit. me and my wife were very pleased and we got a upgrade as well!
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Posted 5 years ago
I've spent 2 weeks in costa rica and before have read a lot of reviews talking about how bad the experience can be, with scams, problems with crédito cards etc. and sincerly i was a bit worries. Fortunently nothing of this happened with my booking with green motion. I've booked a 13 data Rental through a 3rd party - rentals.com with full insurance included (reccomended in costa rica). Let just to pay directly to green motion the GPS Rental. Before i've departed i wrote an e-mail to green motion in the uk and they reconfirmed my reservation, what was included and what was not and which deposit i need to let at the credit card. I felt more confortable having the direct confirmation from them and the customer service was great. At costa rica collecting and dropping the card went all well, i was just reccomended to hire a second driver for a special price which we accepted with no problem. I was also surprised that the 1000 us deposit in my crédito card was automatically released. The service was also super Nice, with Luís welcoming us and explaning everything very friendly. As green motion doesnt have a Office at the airport (is 5 minutes away), they collect us with a transfer and also on our departure they let us There. I reccomend that you clean well the car inside and outsid. We did that and no problems or extra charged. I found the value for money very good (we got a Toyota 4x4). Highly reccomend green motion in costa rica.
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Posted 6 years ago
Great service and quick, plus an upgrade which was very welcome.
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Posted 8 years ago
Very good prices when you book 2-3 weeks in advance, low deposits, very good , clean cars with low mileage, friendly staff, fast transfer from/to the Gatwick airport. Martin
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Posted 8 years ago
Green Motion is rated 2.8 based on 1,277 reviews