Green Motion Reviews

Name: Green Motion
Rating: 2.82

2.8 Rating 1,277 Reviews

46 %

of reviewers recommend Green Motion

Company Reviews

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Metrics

2.8

Based on 1,277 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Green Motion 5 star review on 28th June 2025

Miklos B.

Green Motion 1 star review on 25th June 2025

Rasa Petraityte

Green Motion 4 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great car, very nice service”

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Posted 3 months ago

“Precisi veloci e chiari nelle info del noleggio.”

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Posted 3 months ago

“Excellent service.”

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Posted 3 months ago

“No problems.”

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Posted 3 months ago

“The vehicle was in good condition and the process of delivering the vehicle/ picking up the vehicle was smooth”

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Posted 3 months ago

“I am very happy with your service. Thank you.”

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Posted 3 months ago

“Quick pickup and return. Someone was waiting to receive the keys at the parking. Everything went very smoothly.”

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Posted 3 months ago

“car was clean and they went round the car with their known fault list and the same on my return. Shuttle to the airport was good, so no problems”

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Posted 3 months ago

“Friendly helpful staff and shuttle drivers. The only suggested that I would make is that before leaving with the rental vehicle that you do a walk around the vehicle to note any prior damage. I had to do it myself and take photos and email them to Green Motion to make note on my rental contract, so that I wouldn't be charged for prior damage that was on the vehicle.”

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Posted 3 months ago

“No hidden fees, quick courteous great team.”

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Posted 3 months ago

“Easy process from start to finish. No waiting collecting the car which was spotless. Friendly service and helpful when I had a puncture during the hire period. Would recommend.”

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Posted 3 months ago

“Excelent!!!”

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Posted 3 months ago

“Excellent quick service. No issues”

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Posted 3 months ago

“Always great service from the guys at Newcastle Airport.”

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Posted 3 months ago

“We had a slighly unusual booking , in that my wife already a car, which was due to be dropped off, and I was picking up a new one. We then thought we might keep the original, however Alexandria the agent there looked at every possibility for us, and gave us the best deal. She worked very hard for our benefit, so I must give her and other helpers full credit for a very fast and efficient service. Definitely be back. Doug & Ann”

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Posted 3 months ago

“Tutto ok. Siamo rimasti soddisfatti.”

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Posted 3 months ago

“All round excellent service!”

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Posted 3 months ago

“Hizmet kalitesi ve çalışanların tutumu”

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Posted 3 months ago

“Servizio veloce, corretto, gentile.”

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Posted 3 months ago

“Very pleasant and professional staff and very accommodating, I will definitely look to Green Motion as my car hire firm of choice going forward”

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Posted 3 months ago

Green Motion is rated 2.8 based on 1,277 reviews