Green Motion Reviews

Name: Green Motion
Rating: 2.82

2.8 Rating 1,277 Reviews

46 %

of reviewers recommend Green Motion

Company Reviews

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Metrics

2.8

Based on 1,277 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Green Motion 5 star review on 28th June 2025

Miklos B.

Green Motion 1 star review on 25th June 2025

Rasa Petraityte

Green Motion 4 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Swift pick up at Liverpool Airport, quick doc check and handed keys to new Kia Sportage. Perfect for my needs of getting 4 fat blokes to Lake District.”

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Posted 2 years ago

“Hired from heathrow for 20 days from 17th sept.Had no issues whatsoever. Staff were polite and efficient both at pick-up and drop off. Vehicle was clean and low mileage. Everything was clearly explained on the website”

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Posted 2 years ago

“I received great service The staff at the Gatwick branch were friendly, efficient and professional Of course there is an element of up selling once you arrive But other than that , overall, the service I received was excellent in regards to the amount I paid I feel that they are working towards eliminating those issues and poor reviews that had been highlighted on social media regarding their previous, negative, practices that was adopted by the company in the past”

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Posted 2 years ago

“So far so good”

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Posted 2 years ago

“I just used this company at Stansted Airport. Great car, great service. I payed the premium price for fully comprehensive package so zero excess. Not one problem. It seems to me most people take out the cheapest package, damage the car and complain. I will be using Green Motion again in a few weeks. So let’s see if I get the same great service. Hint, don’t be tight, always pay a little extra at any rental car company to save on future costs due to damage.”

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Posted 2 years ago

“I AM DEALING WITH GREEMOTION SINCE 2017 , THEY ARE ONE OF THE TOP 5 I LIKE TO RENT CAR FROM”

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Posted 3 years ago

“everything excellent, the car clean without bad odors, the attention in the office very good 100% recommended”

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Posted 3 years ago

“good service and staff were friendly”

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Posted 3 years ago

“good service and staff were friendly”

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Posted 3 years ago

“Nice and alert personal in the servicedesk.”

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Posted 3 years ago

“Very good, car was ready before the time, papers were already there, very, very good service, and also very good car, deposit returned very quick”

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Posted 3 years ago

“Very pleasant people , very reliable car.”

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Posted 3 years ago

“nice people non hassle service”

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Posted 3 years ago

“Very professional service”

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Posted 3 years ago

“Sehr freundliches Team. Alles reibungslos abgelaufen.”

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Posted 3 years ago

“Linda was super helpful with pickup and the return was just as easy”

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Posted 3 years ago

“Highly recommended”

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Posted 3 years ago

“Great service, price, delivery, returns no problem”

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Posted 3 years ago

“Green Motion is one of best companies in the car rent services. It was a pleasure for me to deal with them, very professional staff with very quick and easy process for both front office and drop in. Car was clean and very well maintained; refund of the deposit was quick released. I'll take the chance one more time with Green Motion and I do recommend them. Many thanks to all the team.”

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Posted 3 years ago

“Very good car. Great service!”

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Posted 3 years ago

Green Motion is rated 2.8 based on 1,277 reviews