Groupon Reviews

Name: Groupon
Rating: 1.96

2.0 Rating 1,139 Reviews

23 %

of reviewers recommend Groupon

Company Reviews

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Metrics

2.0

Based on 1,139 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 25%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery , item delivered on time.”

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Posted 6 years ago

“Items that I have purchased have always arrived on time and exactly as described”

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Posted 6 years ago

“Great deals and money saving to be made, 5*s”

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Posted 6 years ago

“They provided a bulk supply of a product that is otherwise very expensive to buy in high street shops, and it was promptly direct to my house.”

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Posted 6 years ago

“never used groupon until about 6 months ago very sceptical but have to stay my opinion has changed as made several orders now and I have been kept in the loop every step of the way with regular emails and delivery updates. My items have been on time and arrived in immaculate condition.”

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Posted 6 years ago

“Great offers and always sort out any problems you might have.”

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Posted 6 years ago

“A good range of products that are reasonably priced.”

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Posted 6 years ago

“Excellent value for money and easy to use”

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Posted 6 years ago

“Excellent value for money and easy to use”

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Posted 6 years ago

“Speedy service, all detail available on the web page. Easy purchase”

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Posted 6 years ago

“I purchased an egg boiler and it's fab. I hadn't had a poached egg for 9 years because of the complete faf using the poaching pan which was the size of a banjo and had 7 pieces to wash up afterwards! Plus the fact that I only have an electric hob which takes ages to warm up and cool down and is uncontrollable. However, my life is now totally enriched by my little egg boiler. It is very compact, (about the size of half a gallia melon) and it can poach 2 eggs in approximately 7 mins and then buzzes to tell you it's finished. It also has the capacity to boil 7 eggs, which is great for families, and of course you can also use the boiled eggs to make egg mayonnaise. I loved it so much I bought another one for my niece who's going to uni and keeps forgetting she's put the eggs on and burning her mum's saucepans, so now she won't forget because the buzzer will remind her.”

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Posted 6 years ago

“Excellent products at very competitive prices and products arrive very promptly. Have used many times and never disappointed”

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Posted 6 years ago

“brought a hoover and stopped working after 1 month , full refound given”

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Posted 6 years ago

“They are not expensive, and good choices of activities.”

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Posted 6 years ago

“All items as described no issues with the goods very happy”

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Posted 6 years ago

“Great website, informed via @mail and a lot cheaper than most shops”

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Posted 6 years ago

“Good product and no issues with delivery.”

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Posted 6 years ago

“The process was straight forward and they were professional throughout. Thank you. Would recommend.”

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Posted 6 years ago

“Always good deal”

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Posted 6 years ago

“Groupon have a lot of very good deals. I have bought a lot of their offers, for restaurants, meals out, hair deals and household goods too. I always get great customer service from Groupon. I would highly recommend buying from Groupon.”

Helpful Report

Posted 6 years ago

Groupon is rated 2.0 based on 1,139 reviews