Groupon Reviews

Name: Groupon
Rating: 1.96

2.0 Rating 1,139 Reviews

23 %

of reviewers recommend Groupon

Company Reviews

Questions

Metrics

2.0

Based on 1,139 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 25%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They provide an array of discounts that companies are offering locally . As well as , discounts on items potentially that need to be delivered to my door. Very easy and functional app to use.”

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Posted 6 years ago

“The interface is really good . The layout n communication is very good to .. they make every step super easy an are friendly when dealing with problems over the phone or online chat”

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Posted 6 years ago

“Bargains, bargains bargains”

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Posted 6 years ago

“Order some trainer shoes,good quality exactly as described,a very good shopping experience”

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Posted 6 years ago

“The items received have all been good quality”

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Posted 6 years ago

“great prices , and super quick delivery, great items”

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Posted 6 years ago

“Excellent value choice”

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Posted 6 years ago

“Great genuine offers and if it all goes pear shaped reliably resolve speedily.”

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Posted 6 years ago

“Excellent deal for a VR arcade located near me. Will definitely use Groupon again.”

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Posted 6 years ago

“Always great offers and very easy to order and quick to dispatch. If there are any questions they very good at answering them and sorting out issues. Fab company.”

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Posted 6 years ago

“I have been a Groupon customer for years now and they never fail to please. Groupon lists an amazing number of opportunities to save money on an enormous range of goods, entertainments, services, dining out and other experiences at great savings. This is a valuable service in itself as it enables the customer to try something new interesting and friends and family without breaking the bank. If you enjoy your purchase then you have found something new and exciting to add to your life, if however it does not live up to your expectations then you have not wasted a huge sum finding this out. On the rare occasions there has been any sort of problem Groupon has sorted it out quickly and efficiently and solved it or made a refund. Their customer service is excellent, easily reached and pleasantly helpful. I would highly recommend Groupon.”

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Posted 6 years ago

“I have ordered and received numerous items from Groupon and have always had excellent service with all discounted products.”

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Posted 6 years ago

“Service excellent and very happy”

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Posted 6 years ago

“Bought an electric toothbrush - very good value, exactly as described. It arrived within 2 days, well packaged - left in a safe place. Will definitely use them again.”

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Posted 6 years ago

“It has been easy to select and pay for items. They have a tracking system that allows you to see roughly which day you can expect delivery and when each item has arrived I have never been disappointed with either the packaging or the content. The goods are competitively priced and I would recommend others to check the website out.”

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Posted 6 years ago

“Ordered lots of different items, all are of good quality, they arrive when they say they will. Any gripes Groupon are very good at dealing with them and refunding where appropriate.”

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Posted 6 years ago

“I'm so happy with my Groupon. I really love my classes at I Love Kickboxing MedfordMA. The promotion is amazing, and they have really good packages.”

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Posted 6 years ago

“The full length curtains i bought from Groupon are amazing. And fit perfectly, plus I saved myself £60 against high street prices. Highly recommend!”

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Posted 6 years ago

“The order process was very quick & the item came within two days!”

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Posted 6 years ago

“no messing around, delivered on time”

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Posted 6 years ago

Groupon is rated 2.0 based on 1,139 reviews