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GSFCarParts.com Reviews

4.5 Rating 62,497 Reviews
87 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
15,419
 Metrics Info
4.5
Based on 62,497 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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M Cooper
Verified Buyer
“I have found GSF My first port of call I can trust and rely on for top quality parts for my car and van .I have been a regular customer with them for over 4 Years now I have found they are very helpful and excellent with special offers on deals for service parts and accessories for your car. The staff are friendly and always Happy to Help providing excilent customer service.”
Helpful Report
Posted 10 months ago
A Oulad
Verified Buyer
“we search for a car batterie with exact details make, Model, Year, and registration the search came up with a £42 batterie I used pick up the next day went to your depo I paid and collect visually it appears like a wrong size when I asked I been told small batterie for small car i took the batterie, after getting out the old one we find out it was the wrong one i return the batterie and the old one too the person Ho was serving and told me it was the correct one refuse to step out to cheque and compare the batterie I had to left both batteries for him to have a look (I am not allowed to left Heavey item due to medical reasons) after another search he came up with what he claimed a correct one £140.”
Helpful Report
Posted 10 months ago
A
Verified Buyer
“Smooth efficient service with competitive pricing.”
Helpful Report
Posted 10 months ago
A
Verified Buyer
“User friendly website & great delivery service, all competitively priced - thanks”
Helpful Report
Posted 10 months ago
L Hailey
Verified Buyer
“Ordered something on the web site and paid for it, received a email to say my order had been dispatched and 8 days later still no delivery. When i chased it up i was told it was coming from a third party and they would need to speak to them about it, i requested a refund on the order bit have been told i can't get one until the third party company can confirm if the item has bee dispatched. When i ordered the website said delivery was 2-4 working days.”
Helpful Report
Posted 10 months ago
A
Verified Buyer
“The online chat is an absolute joke, three occasions I waited 15-20 minutes to speak with an agent only for the call to be terminated, then back to the beginning of the queue. Never again.”
Helpful Report
Posted 10 months ago
A
Verified Buyer
“Ordered a pair of gas struts for the rear tailgate of my estate car. Price was approx 1/3 of the main dealer part. Click and collect delivery was nice and easy and the replacement struts fitted perfectly without any hassle. Thank you GSF!”
Helpful Report
Posted 10 months ago
S Gibson
Verified Buyer
“Good time delivery. Well done”
Helpful Report
Posted 10 months ago
C Hillman
Verified Buyer
“All way good service at Horsham GSF”
Helpful Report
Posted 10 months ago
M Anwer
Verified Buyer
“Price and quality”
Helpful Report
Posted 10 months ago
J Franklin
Verified Buyer
“Good quality parts at reasonable prices. Staff have good knowledge of products and are very professional.”
Helpful Report
Posted 10 months ago
D Porter
Verified Buyer
“Part did not arrive on time and asked for refund and have had no response”
Helpful Report
Posted 10 months ago
E Titus Amienotale
Verified Buyer
“Incorrect part”
Helpful Report
Posted 10 months ago
A
Verified Buyer
“No fuss. Easy ordering. Rapid delivery at home.”
Helpful Report
Posted 10 months ago
A
Verified Buyer
“I ordered a part for my partners car with 2-3 days delivery. When the carrier showed that they were still waiting on it 2 days later I engaged with GSF chat and then email and on the Monday (6 days after ordering) I was informed that the part had been lost by the carrier. Whilst this part is not GSF’s fault and their chat staff were helpful I will not be rushing to order from them as first choice. I got the part from euro carparts the same day.”
Helpful Report
Posted 10 months ago
D Morgan
Verified Buyer
“Great service parts in stock nice friendly staff”
Helpful Report
Posted 10 months ago
E FitzGibbon
Verified Buyer
“Excellent product and price”
Helpful Report
Posted 10 months ago
K Fryer
Verified Buyer
“Right price easy pick up”
Helpful Report
Posted 10 months ago
J Ferriday
Verified Buyer
“I ordered parts with next day delivery. The order was dispatched late and with critical parts for the job missing. This meant I had to order these from another store, paying another shipping charge. I still haven't been provided a full refund for the missing parts, and have so far received a partial refund which does not match what I paid for undelivered parts. The problem with stock reporting online, and so far difficulty getting a correct refund means I unfortunately cannot trust GSF as a supplier in future.”
Helpful Report
Posted 10 months ago
M Jones
Verified Buyer
“Not impressed with service. I am missing part of my order which I have chased up but still not received with no real explanation given. Plus this was just an air filter for a ford fiesta so should have been a common part.”
Helpful Report
Posted 10 months ago
GSFCarParts.com is rated 4.5 based on 62,497 reviews
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