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GSFCarParts.com Reviews

4.5 Rating 62,497 Reviews
87 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
15,412
 Metrics Info
4.5
Based on 62,497 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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A
Verified Buyer
“Great service as usual.”
Helpful Report
Posted 9 months ago
A
Verified Buyer
“I arrived to collect my online order which was ready to collect over 2 hours according to my email to collect my order i can see 3 people on the telephones after waiting 7 minutes I asked if anyone is serving. I was told there will be someone in a minute to help me, and then continue to talk on the phone for another five minutes the three other people behind me are also now getting upset and the person behind me has asked how long are we waiting for service. When eventually someone did arrive my order wasn't ready and I had to wait while they went to find my items that my email two hours earlier had told me it's ready to collect. Timewasters totally no consideration for people waiting to be serverved as i left I felt my business is unappreciated and the five customers behind me are delayed because of this unprofessional mickey mouse company, why didn't the three people on the phone hold a call for one minute to serve at least one customer to help out no consideration at all.”
Helpful Report
Posted 9 months ago
T Green
Verified Buyer
“Customer focusedšŸ˜ƒ”
Helpful Report
Posted 9 months ago
S Wichall
Verified Buyer
“GSF virtually always have the part I need. Usually in stock and ready for collection within an hour or two. The bonus is that they often have a deal on . Always my go to motor parts outlet. Thank you.”
Helpful Report
Posted 9 months ago
A Pritchard
Verified Buyer
“I didnā€™t get my free WD-40 and your website was down when I was trying to hold out my front right window wiper blade”
Helpful Report
Posted 9 months ago
A
Verified Buyer
“Ordered midday, delivered next afternoon, great price, hard to beat.”
Helpful Report
Posted 9 months ago
R Bennett
Verified Buyer
“nice an easy to stop and get my bits”
Helpful Report
Posted 9 months ago
A
Verified Buyer
“The promotion stated that customers who spent over Ā£20 prior to Christmas would receive a free WD-40 gift. I spent more than Ā£20 on a car service kit; however, I did not receive the advertised item. I raised this matter in store at your White Hart Lane (N17) branch and showed them the promotional email as evidence, but the offer was still not honoured. I would also like to point out that this is not the first time I have experienced an issue of this nature, which is very disappointing. I expect promotional offers advertised by your company to be honoured when the stated conditions are clearly met. I would appreciate your urgent attention to this matter and clarification on how this will be resolved.”
Helpful Report
Posted 9 months ago
A
Verified Buyer
“Friendly helpful staff good stock levels even for my customers more obscure and aged vehicles”
Helpful Report
Posted 9 months ago
A Chapman
Verified Buyer
“Never had any problems with GSF Weston -super-Mare. Always helpful & polite.”
Helpful Report
Posted 9 months ago
M Long
Verified Buyer
“Quick delivery and easy returns system”
Helpful Report
Posted 9 months ago
A Letchet
Verified Buyer
“Parts delivered with next day delivery. Thanks!”
Helpful Report
Posted 9 months ago
G Pearson
Verified Buyer
“Good price on a brake caliper from GSF and then a generous exchange refund in addition. Ordering online - and then collecting in store - was quick and easy. A very positive experience.”
Helpful Report
Posted 9 months ago
A Fothergill
Verified Buyer
“A good company,very happy with my partšŸ‘šŸ¼”
Helpful Report
Posted 9 months ago
D Jackson
Verified Buyer
“Find them to be out standing so far and ive been using them for year and find them very helpful if I can't find the parts that I'm looking for as well. service is out standing”
Helpful Report
Posted 9 months ago
K Nuttall
Verified Buyer
“From ordering to delivery 2 days later, and at a good price ,would certainly order from this company again.”
Helpful Report
Posted 9 months ago
J Hughes
Verified Buyer
“No problem in the purchase of a new battery.”
Helpful Report
Posted 9 months ago
A
Verified Buyer
“Excellent service, Ordered part was waiting when I arrived & the counter assistant knew the extra parts I requested .”
Helpful Report
Posted 10 months ago
A Lines
Verified Buyer
“Easy to order, quick delivery. Customer care excellent.”
Helpful Report
Posted 10 months ago
F Cordunianu
Verified Buyer
“On GSF branch Hayes isnā€™t any profesional seller. They all are without profesional attitute and they are not capability to find the parts for customer and any pacience. I find the parts that need myself and after I come back in store to show to seller that the part exist but he canā€™t find because they are not any attention to customers and spoke on mobil or joke with anothers This cause me delay and I cannot finish to fixing my van and many problems for me and much costs I must avoid GSF Hayes because it is second time when i have bad expierence there Another time I bought one battery Ā£172 and after I show to seller that this battery cost Ā£132 and after make me the refund I think that it is bad attitude for this country by this ,,sellersā€ on GSF Hayes”
Helpful Report
Posted 10 months ago
GSFCarParts.com is rated 4.5 based on 62,497 reviews
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