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GSFCarParts.com Reviews

4.5 Rating 51,543 Reviews

88 %

of reviewers recommend GSFCarParts.com

Company Reviews

Product Reviews

4.5

Based on 51,543 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 16th April 2024

GSFCarParts.com 5 star review on 15th March 2024

GSFCarParts.com 5 star review on 15th March 2024

GSFCarParts.com 5 star review on 26th February 2024

Desmond Lofting

GSFCarParts.com 5 star review on 7th January 2024

GSFCarParts.com 5 star review on 24th November 2023

GSFCarParts.com 5 star review on 14th October 2023

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parts were good quality but this was let down by very poor packaging. Fortunately the shocks were very tough and not damaged by the poor handling.”

Posted 6 months ago

“Ordered breaks for my Mazda 4 times and gor a refund and cancelling with no call.”

Posted 6 months ago

“I ordered break pads and disks. The break pad box was crushed and all the bits inside the delivery box it was also missing a anti sqeek plate”

Posted 7 months ago

“When I received the package, the ordered parts were missing. After reporting the incomplete order to customer service, I received the missing parts the next day. rating 3 this time”

Posted 7 months ago

“Brakes fine brake pads wrong size , by the time I’ve paid postage to send them back I’ll be out of pocket”

Posted 7 months ago

“Placed my order on a Sunday night, paid for next day delivery before noon expecting it on the Tuesday. Received an email on the Monday to say order dispatched, took the morning off work then got an email from the courier at 11.56 on the Tuesday to say my parcel would be delivered between 5 & 6 that night. Other than that item as expected,.”

Posted 7 months ago

“Service from GSF was fine, except part was delivered by UPS to Coventry instead of South London, leading to a 2 day delay in delivery.”

Posted 7 months ago

“Far too slow. I was kept waiting over 45 min to make a purchase. Brilliant staff, but just not enough of them to deal with the amount of customers.”

Posted 7 months ago

“Brembo brake discs arrived without specified included set screws - package was already opened so perhaps customer return. DPD failed to pickup two days running with lies that I wasn't in, etc. Just look at their recent reviews! Shocking. Replacement discs yet to arrive...”

Posted 7 months ago

“UPS delivered the car battery on its side even though the box shows on four sides, THIS WAY UP.”

Posted 7 months ago

“first battery never arrived after chasing them they said it had been damaged in transit and I could have a replacement or refund I said I still need battery so please send replacement this one arrived wet box where battery had leaked so had to top up before fitting just poor packing should seal the battery before sending.”

Posted 7 months ago

“Next day delivery not on order Sunday should make it more open Battery delivery on Tuesday”

Posted 7 months ago

“I received my goods on the second time of asking.”

Posted 7 months ago

“"acceptable" is a good word. They're local, they're handy. The online site isn't great. Sent me completely the wrong belt. They're far from the cheapest, even after applying the neverending list of "discounts". I actually get annoyed by their marketing. They make claims of 60% discounts then show some rediculous fictional price for brake pads of say "£85", then claims they're offering a huge discount, which brings the price down to what is still more expensive than other local suppliers.. No one pays £80 for brake pads, you think I fell out of a banana tree?? Seriously, offer membership, offer real discounts, don't treat us like idiots!”

Posted 7 months ago

“Online ordering was not a problem Let down by DPD who lost the part no surprise there”

Posted 7 months ago

“Goods and price ok, but delivery very very slow, and misleading as to delivery date.”

Posted 7 months ago

“Generally parts availability and speed is great but it is sooooo annoying when you I buy shock absorbers for my car and you show a picture of the dust protectors but then you cannot buy them and it would appear they are a specific size to Manroe.”

Posted 7 months ago

“I should not be able to order parts that turn out to be out of stock”

Posted 7 months ago

“I had my part next day delivery part ce when stated wrong part came so I had to find my nearest central gsf Cannock I took part back and the gent said we don't give refunds we send the part back to our hub it's a good job my dad had came because I had forgotten my card and had to pay for another fuel filter the right one and he said he'd deal with and had my return code and pay the money back to account as soon as I had received I've heard nothing and still not any thing in account I'll be using euro parts again from now on first and last time I'm dealing with this”

Posted 7 months ago

“The classic VW beetle part didn't fit live chat . There when on and on asking for product number copy and pasted number lots of times each person said theres no number so sent them a screenshot then there ended chat I didn't what a refund as item was only £5 just wanted them to know it didn't fit but all I got what negative live chat from about four people so I am not buying from this firm ever again”

Posted 7 months ago

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GSFCarParts.com is rated 4.5 based on 51,543 reviews