GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.46

4.5 Rating 59,886 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 59,886 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 9th March 2026

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“my next day delivery didn’t arrive and took about 4 phone calls to gsf and dpd took 10 days to come ..won’t use again”

Helpful Report

Posted 1 month ago

“Great service and product”

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Posted 2 months ago

“Had an email to say all items had been dispatched. Only half of the items were delivered, with no indication there were two deliveries. I sent an email to the address stated for if there were any issues. I got an auto reply saying that email address is not monitored. The other parts arrived the following day. There were only one option for brake discs for my v90, but they are not the correct size. This seems to be a common problem with GSF and Volvo, as it was the same with my XC70.”

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Posted 2 months ago

“Only problem was I did a order for home delivery. One item came . Phoned local parts shop up they cant tell me anything or a phone number to look into this. It took me over a hour looking for getting a phone number. The man then said the other parts are from 3rd party people and will be delivered by next Monday. So a week waiting for parts.No email no invoice or any paperwork. The thing is the 1st order for same items you never added our door number on it so got returned then I had to phone them up to.re order the same parts”

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Posted 2 months ago

“Ordered Saturday afternoon and arrived Sunday. Excellent service for a replacement battery.”

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Posted 2 months ago

“Parts was not there when thay said it was”

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Posted 2 months ago

“Quick local good value.”

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Posted 2 months ago

“Very helpful happy to help and fridley”

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Posted 2 months ago

“Always helpful and friendly. Professional and with excellent service”

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Posted 2 months ago

“I’ve ordered online twice for GSF and both times the website advised that my items would be at my local store after 10.00am the following day. However, when I turned up to pick it up it hadn’t been delivered to them and they asked me to return the following day. On arrival the following day it still hadn’t turned up, but the Manager agreed to replace my product with a similar slightly more expensive product at my original order price. The Manger resolved the issue, but this is the second time I’ve had to return to my local GSF counter to pick up an item I ordered on line that wasn’t ready as informed and it puts me off ordering again.”

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Posted 2 months ago

“Needed a part very quickly Website easy to navigate Great stock and price Quick to get the order ready and great service in the chesterfield store.”

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Posted 2 months ago

“Staff very helpful, ordering is quick and easy, quality parts at competitive prices. Busy trade counter bit of a wait if there's only one member of staff on.”

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Posted 2 months ago

“click and collect works well, quality parts.”

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Posted 2 months ago

“Easy to order, friendly staff, good service.”

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Posted 2 months ago

“Excellent service”

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Posted 2 months ago

“Excellent service and good batteries With great delivery and packaging was brilliant”

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Posted 2 months ago

“Disappointed to be offered the battery more cheaply via email after I had purchased and picked it up, also offered free delivery, had I know I could have got this I would have used this service without thought.”

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Posted 2 months ago

“Excellent service order came within 2days.”

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Posted 2 months ago

“The parts were competitively priced and readily available for collection.”

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Posted 2 months ago

“They sent me wrong part”

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Posted 2 months ago

GSFCarParts.com is rated 4.5 based on 59,886 reviews