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GSFCarParts.com Reviews

4.5 Rating 58,546 Reviews
87 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
8,870
 Metrics Info
4.5
Based on 58,546 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

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A STEMP
Verified Buyer
“1st time used value for money .quality item. Done the job problem solved will deal with again many thanks”
Helpful Report
Posted 2 months ago
T Finan
Verified Buyer
“Oil Filter arrived a day after the engine oil when orders it said in stock it cost me a callout fee”
Helpful Report
Posted 2 months ago
R Owen
Verified Buyer
“Ordered a clutch for a peugeot 107, seemed a decent price and arrived before stated. Excellent service in my eyes.”
Helpful Report
Posted 2 months ago
A
Verified Buyer
“Excellent service and good value”
Helpful Report
Posted 2 months ago
S Shafiq
Verified Buyer
“Nice store and helpful Staff that recommended using the online web site and collecting order.”
Helpful Report
Posted 2 months ago
S Douglas
Verified Buyer
“Great service at a reduced price.”
Helpful Report
Posted 2 months ago
R Jehangir
Verified Buyer
“Not recieved goods yet, have enquired and awaiting tracking info.”
Helpful Report
Posted 2 months ago
P Lacey
Verified Buyer
“Croydon store - there is nowhere for customers to park as all spaces are taken up by GSF vans and scooters. Having received a text "your items are ready to collect" I expected this to be the case but it was not. Only one staff member present who took my details and then had to find my parts in the warehouse. I was there for over 30 minutes and there was only one person in front of me. This meant I was rather keen to leave and unfortunately did not check the (already damaged) packaging meaning I found one of the two suspension arms I purchased for my Ford was actually for an Audi. When I left there were five customers queuing behind me - good luck to them. A terrible experience that I will do my utmost to avoid in future. I then had to return at 8 a.m. (trying to avoid the queue) the next morning to get the correct part. Again absolutely nowhere to park except outside another industrial unit risking a fine or whatever ? Now I see this survey is useless too because the following questons all relate to delivery.”
Helpful Report
Posted 2 months ago
G Wood
Verified Buyer
“Very prompt delivery”
Helpful Report
Posted 2 months ago
C Edwards
Verified Buyer
“Excellent service and value for money”
Helpful Report
Posted 2 months ago
N Hood
Verified Buyer
“Great value and fantastically fast service. Many thanks.”
Helpful Report
Posted 2 months ago
A
Verified Buyer
“Top service”
Helpful Report
Posted 2 months ago
N Bampton
Verified Buyer
“Very easy to order for click and collect and service by the staff at the branch was excellent.”
Helpful Report
Posted 2 months ago
O O'Connor
Verified Buyer
“I found the experience of contacting and working with staff at GSF very good, the stafff were able to discuss and arrive at the correct parts i needed. They were very polite and professional in carrrying out their duties.”
Helpful Report
Posted 2 months ago
S Beale
Verified Buyer
“My order was ready from 10am on Monday, I arrived on Friday to collect my order to be told it was cancelled as it was not collected within 3 days, all the correspondence I've received for my order didn't state it must be collected in 3 days, I even got an email at 2am on the Friday reminding me to collect my order, I had to drive 20 miles to collect my order, that's 90 minutes of my time wasted and 40 miles of fuel used, I will not be using this company in the future My order number was 100778271”
Helpful Report
Posted 2 months ago
J Allen
Verified Buyer
“Store gave me the wrong part which was ordered and on receipt. When I went back to store they did swap it but then put the blame on the warehouse. Once I contacted customer service to explain I’d paid 4 hours of labour for the part to be fitted but was a fault on the stores side they said they can’t do anything.”
Helpful Report
Posted 2 months ago
A
Verified Buyer
“I have used GSF car parts before and find them helpful with any queries about parts, usyally they have had the parts in stock or get them quickly if not and also have good deals on now and again.”
Helpful Report
Posted 2 months ago
A
Verified Buyer
“Promptly delivered.”
Helpful Report
Posted 2 months ago
A
Verified Buyer
“New battery received on time& packed very well- very pleased with well priced item.”
Helpful Report
Posted 2 months ago
J Newport
Verified Buyer
“Ordered part on click and cllect. Went to store collected with no problem”
Helpful Report
Posted 2 months ago
GSFCarParts.com is rated 4.5 based on 58,546 reviews
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