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GSFCarParts.com Reviews

4.5 Rating 51,599 Reviews

88 %

of reviewers recommend GSFCarParts.com

Company Reviews

Product Reviews

4.5

Based on 51,599 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 16th April 2024

GSFCarParts.com 5 star review on 15th March 2024

GSFCarParts.com 5 star review on 15th March 2024

GSFCarParts.com 5 star review on 26th February 2024

Desmond Lofting

GSFCarParts.com 5 star review on 7th January 2024

GSFCarParts.com 5 star review on 24th November 2023

GSFCarParts.com 5 star review on 14th October 2023

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was promised next day delivery (on a Thursday) but part did not arrice until Monday. Car was out out of service all weekend.”

Posted 2 months ago

“2 of the 3 parts were wrong. But it was easy to return them. :-)”

Posted 2 months ago

“I ordered a battery and it was leaking acid it was on the outside of the box and inside too, I didn't realise it was on my hand until it started to irritate me.as I had a bonfire going i threw the packaging on the fire and washed the battery and my hands. When I called gsf I was told to go to the nearest dealer and a refund would follow. Surely I should have been offered a replacement and the faulty battery picked up when the replacement arrived. You have not covered yourself in glory at the moment and I look forward to hearing from you soon. Also we have tried to contact you by phone and live chat and email but to no avail. Regards, Michael Pavoux.”

Posted 2 months ago

“Had been bombarded by GSF stating 10%discount on all parts, so ordered brake pads and disks from them. First, the website didn't give the promised discount, so I was disappointed. Ordered parts to be delivered and waited 2 days for them only to get a text saying that DPD had decided to dump them at the post office in town and I had to collect from there. If I'd wanted to drive to town I would have ordered click and collect and had the parts 3 days earlier. Not impressed! I should mention that this is not the first time DPD have done this with a delivery. I seems that if their driver is late or can't be bothered to deliver, dumping at some random post office is an easier option. In this case, not even the nearest post office!”

Posted 3 months ago

“I ordered a battery recommended by your website for my car reg. It was delivered and it was not a suitable battery. Sent back.”

Posted 3 months ago

“Bought a battery from the online shop, which I fitted; car wouldn’t start. Wasted some money on an auto electrician as I assumed the fault was with the car. He indicated the battery was defective. Some toing and froing about returning it. Local branch (Worcester) was brilliant and v helpful, but HQ not so much. Lesson learned: buy from branch and not online unless you are a consumer rights lawyer. Got a refund, bought a battery elsewhere.”

Posted 3 months ago

“Parts came quickly, but wiper blades specified as fitting my car did not, and none of the adapters were wnything like what was needed. Wiper blades being compatible is not just about them being the same length!”

Posted 3 months ago

“Gsf parts are great but your delivery partner are rubbish Your ad says next day delivery but it took I ordered Thursday got Saturday Feel I was miss led”

Posted 3 months ago

“Received by delivery a van battery with sign of previous use...”

Posted 3 months ago

“Box arrived damaged and battery was upside down ,even though it had a this way up notice on it,Not how you wanr a new battery delivered”

Posted 3 months ago

“I received an email from GSF earlier today advising that the parts would be delivered shortly, it is now 17.00 and having waited in all day no parts have been delivered.”

Posted 4 months ago

“Nothing wrong with the order and delivery, but since then you keep sending me emails which I do not want. The unsubscribe option seems to be ignored - I have tried it on practically a daily basis m.”

Posted 4 months ago

“Good prices”

Posted 4 months ago

“Antifreeze arrived leaking and damaged so taken back by currier.was not contacted by GFS for 5 days so I contacted them and they sent more out.when I opened the box it was leaking also about half a litre but I accepted it as I needed it after all the delays.not the best if I'm honest.”

Posted 4 months ago

“parts are missing”

Posted 4 months ago

“Parcel turned up damaged, exposung contents. This has happened on every occasion I've had a delivery from GSF. Down to insufficient packing”

Posted 5 months ago

“Two of the parts did not fit my car even though your website recommended them for my car. I now need to return these parts. Can you advise how to do this?”

Posted 5 months ago

“Had parts arrive leak in adblue windscreen wiper was worse than the one it replaced. Not great for valeo blade”

Posted 5 months ago

“Headlight bulbs were packed in box with heavy items only in a plastic bag. No protection & bulbs were a smashed. This was rectified”

Posted 6 months ago

“Sent the wrong part. Had to return it to the store, they didn't have the right part. Bought it elsewhere.”

Posted 6 months ago

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GSFCarParts.com is rated 4.5 based on 51,599 reviews