GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 55,338 Reviews

88 %

of reviewers recommend GSFCarParts.com

4.5

Based on 55,338 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 16th May 2025

151

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“2 orders in the space of a week, paid the extra for next day delivery and neither orders were next day,I appreciate it was a fault with the courier and they refunded the next day delivery cost and offered me a discount on my next order. However again I paid next day delivery and it still took 2 days. Won’t be using again, I’ll just drive 8 miles to euros and pick up myself”

Helpful Report

Posted 4 months ago

“web site very poor discount codes do not always go in correctly”

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Posted 4 months ago

“Slow delivery time, with no explanation of any delays”

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Posted 4 months ago

“Shocked by the customer service.”

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Posted 4 months ago

“Won't answer my quiey, all BOT related and Chat Bot.. Error on my order at the branch and no one has called me back to sort the issue out. Gone on since 31/12/24..”

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Posted 4 months ago

“Impossible to get through on the phone. Waited 20min for the call to be terminated saying no agents available. The lads in the Small Heath shop were very polite and helpful”

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Posted 4 months ago

“I ordered a socket set and it said delivery only so I paid. I waited in for the delivery only to find out the order had been cancelled. I looked on the website and it still stated the items were in stock for delivery.”

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Posted 4 months ago

“Still waiting for a reply after you sent the wrong product!!!! Given a 2 because I have shopped with you before and everything was perfect. This order has gone wrong!”

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Posted 4 months ago

“It’s not good for my car so I need to return”

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Posted 4 months ago

“I ordered anty roll bar rubbers, you sent rong one's, to fit my Mercedes Estate C Class, they was far to small”

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Posted 4 months ago

“Ordered the part on line for next day collection when I arrived they couldn't find it so worded one from another store. To be picked up the next day. I collected it but when I got home it was a different make and looked used. I then had to go to a different store to get the part felt very messed around.”

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Posted 5 months ago

“Good products but delivery was 4 days late which generated extra spending. Really not happy about it”

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Posted 5 months ago

“I spent over two months investing, and when I finally attempted to withdraw my funds, my account—holding over $186,120—was unexpectedly locked. Customer service has not responded to my withdrawal requests. After sharing my experience with friends, they advised me to contact lilo grace 75 @ gmail .com . Their guidance was crucial, and I was able to successfully recover my stolen money with their help. you can also contact then on Wh-a -ts- A-p-p ‪+1-6-1-5-4-1-4-1-5-6-2”

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Posted 5 months ago

“Good price but unfortunately there was a 3 day delay in despatch which I was not told about due to a stock issue. After holding in a queue for 20 minutes when I phoned to chase I was told my order would be despatched on an overnight delivery but it was not. Part delivery was made in a further 2 days and the second part in 3 days. I think I'll click and collect in future.”

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Posted 5 months ago

“Ordered on a Tuesday and paid for next day delivery. Didn't arrive until Saturday”

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Posted 5 months ago

“Slow response. Items went missing. Had to chase. No apology. When replacement items arrived after being chased, there were parts missing.”

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Posted 5 months ago

“Delivered 2 days late & poor communication between GSF & UPS. Told would be delivered Monday but not delivered until Wednesday. if I knew it wouldn't arrive Monday I would have purchased elsewhere as it was needed Monday. Also had tracking messages saying delivering the Friday after I purchased on the Thursday Very poor performance”

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Posted 5 months ago

“Box split open a part missing”

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Posted 5 months ago

“The brake pads arrived without a brake wear sensor cable, even though all the pictures show the cable. Even the box shows the wear sensor cable.”

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Posted 5 months ago

“My order had not been actioned even though the money was taken from my bank. I had to call, the person I spoke to said you woud put it on express delivery, which did not happen. I did get the order eventually.”

Helpful Report

Posted 5 months ago

GSFCarParts.com is rated 4.5 based on 55,338 reviews