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GSFCarParts.com Reviews

4.5 Rating 51,713 Reviews
88 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
815
 Metrics Info
4.5
Based on 51,713 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Steve Jones
Verified Buyer
“I got my car part because there was a internet deal, and this took me 5 attempts to do that . Website is very difficult to navigate and very clicky, won't be going back unless there is a deal that makes the pain worthwhile...”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“Faulty goods”
Helpful Report
Posted 11 months ago
Martin SELBY
Verified Buyer
“The box was labelled upside down so that when the arrows pointed upwards the battery was sitting on the lid part of the box. DHL delivered the battery falling out of the box. There was only 1 vent plug out of 2 as there should have been. There were some droplets of acid in the plastic bag.”
Helpful Report
Posted 11 months ago
Anthony Rice
Verified Buyer
“Terrible return policy, not worth the effort to order online. Best to buy local so it can be returned easier. They always send the wrong parts”
Helpful Report
Posted 11 months ago
Stephen Vincent
Verified Buyer
“Battery arrived leaking . So much so as the box was wet with acid ! The chat line was fairly unhelpful and cold.They would not collect the leaking one . New one arrived a few days later .”
Helpful Report
Posted 11 months ago
Bruno Napoletani
Verified Buyer
“Incorrect part delivered. Returned to store in person, and still awaiting refund.”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“Prices are to dear”
Helpful Report
Posted 11 months ago
Chris Burton
Verified Buyer
“Ordered what I thought and says 20 meters of fuel pipe to have only 1 meter delivered”
Helpful Report
Posted 11 months ago
Abid Raja
Verified Buyer
“Even With reg number most off time I Received wrong parts and for return I need to go other town , so I'm not happy”
Helpful Report
Posted 11 months ago
James Newbould
Verified Buyer
“Badly packaged goods and then a constant bombardment of sales emails”
Helpful Report
Posted 11 months ago
Craig Gill
Verified Buyer
“First order from you excellent, second order poor. I am not sure what happened from you to DPD but my order never arrived. Identified when I phoned you. You resent order but only sent I brake sensor. When I phoned again you recognised you had not sent two. This was now 2 weeks. I needed the other brake sensor on next day delivery as the parts were being fitted. You didn’t send it next day delivery so the part arrived a day after the car was at the garage. So I have a sensor not needed or needing another booking to garage.”
Helpful Report
Posted 11 months ago
Fred Wakeling
Verified Buyer
“Website is hard to use. Things that are not available have no indication of when they may become available.”
Helpful Report
Posted 1 year ago
Allan Clarke
Verified Buyer
“PUT IN CAR REG FOR A BATTERY CHOICE OF MAKES AND PRICE CAME UP WHEN I WENT TO FIT TERMINALS WERE WRONG SIDE,Rang up and got return form to take back to local store, I was given a number to order correct battery and this one turned up too big to fit,something has obviously gone wrong somewhere.”
Helpful Report
Posted 1 year ago
Harjit Singh
Verified Buyer
“I ordered a car part online but when I went to pick it up it was the wrong piece so I had to return it and immediately get another one from somewhere else.”
Helpful Report
Posted 1 year ago
Pete Morris
Verified Buyer
“Returns policy for on line orders is a joke. Takes 2 weeks to get your money back. Can't exchange any items at a GSF store. Phones aren't turned on at 9am when they open. Took 30 mins on hold to get through. Very poor”
Helpful Report
Posted 1 year ago
Simon Davies
Verified Buyer
“Ordered 2 wipers for an Audi TT, standard Audi fitment. The driver side wiper adaptor was too wide to slide and clip into the arm (they were also universal and not oem as expected/ordered ). I had to bastardise with the using old wiper with the new rubber blade.”
Helpful Report
Posted 1 year ago
Dimitar Penchev
Verified Buyer
“Bought a battery by a car registration and it came wrong one I didn't know until tried to fit months later. They refused to refund as I didn't have a receipt but had 5 emails for the item as proof. Spoke to them a couple of times and even went with the battery si to see that's it's the wrong one and unused.”
Helpful Report
Posted 1 year ago
Jonathan Isaac
Verified Buyer
“Ordered online as delivery was easier at the time due to work commitments, however, I had to drive to DPD’s chosen drop off point as they decided it was better for them to do that than actually deliver it to my home address as requested. So 28 mile round trip later, I open the parcel to discover an item missing, I needed the item that day so another 35 mile round trip later i went in store to collect the missing item! All in i did not save any time and im out of pocket fuel for the total of 63 miles of fuel !!!!”
Helpful Report
Posted 1 year ago
Craig Rodway
Verified Buyer
“Website rubbish for ordering as it defaults to home delivery if you pay online. Did not notice this and went to local store to collect to no avail. Young man on desk very understanding but unable to cancel order and allow me to purchase another there. Only options was to buy another there and return delivered one by post. God knows the cost of posting a 24kg battery but imagine its not cheap. He stated this happens all the time. Improved website equals better reviews and more custom, simple.”
Helpful Report
Posted 1 year ago
Tony Rutland
Verified Buyer
“Ordered two mirrors told they had been delivered,took a road trip to collect them and got caught in traffic only to come home with just one mirror.not impressed at all.”
Helpful Report
Posted 1 year ago
GSFCarParts.com is rated 4.5 based on 51,713 reviews
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