GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 56,322 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 56,322 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 24th July 2025

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a socket set and it said delivery only so I paid. I waited in for the delivery only to find out the order had been cancelled. I looked on the website and it still stated the items were in stock for delivery.”

Helpful Report

Posted 6 months ago

“Still waiting for a reply after you sent the wrong product!!!! Given a 2 because I have shopped with you before and everything was perfect. This order has gone wrong!”

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Posted 6 months ago

“It’s not good for my car so I need to return”

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Posted 7 months ago

“I ordered anty roll bar rubbers, you sent rong one's, to fit my Mercedes Estate C Class, they was far to small”

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Posted 7 months ago

“Ordered the part on line for next day collection when I arrived they couldn't find it so worded one from another store. To be picked up the next day. I collected it but when I got home it was a different make and looked used. I then had to go to a different store to get the part felt very messed around.”

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Posted 7 months ago

“Good products but delivery was 4 days late which generated extra spending. Really not happy about it”

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Posted 7 months ago

“Good price but unfortunately there was a 3 day delay in despatch which I was not told about due to a stock issue. After holding in a queue for 20 minutes when I phoned to chase I was told my order would be despatched on an overnight delivery but it was not. Part delivery was made in a further 2 days and the second part in 3 days. I think I'll click and collect in future.”

Helpful Report

Posted 7 months ago

“Ordered on a Tuesday and paid for next day delivery. Didn't arrive until Saturday”

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Posted 7 months ago

“Slow response. Items went missing. Had to chase. No apology. When replacement items arrived after being chased, there were parts missing.”

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Posted 7 months ago

“Delivered 2 days late & poor communication between GSF & UPS. Told would be delivered Monday but not delivered until Wednesday. if I knew it wouldn't arrive Monday I would have purchased elsewhere as it was needed Monday. Also had tracking messages saying delivering the Friday after I purchased on the Thursday Very poor performance”

Helpful Report

Posted 7 months ago

“Box split open a part missing”

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Posted 7 months ago

“The brake pads arrived without a brake wear sensor cable, even though all the pictures show the cable. Even the box shows the wear sensor cable.”

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Posted 7 months ago

“My order had not been actioned even though the money was taken from my bank. I had to call, the person I spoke to said you woud put it on express delivery, which did not happen. I did get the order eventually.”

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Posted 7 months ago

“I ordered two items on a Friday. The tracking system said that they would arrive on Wednesday. Only one item was delivered. It wasn't until I complained to GSF customer service after a 20 minute wait on the phone that I was told that the battery would be delivered the following Monday. About 30 minutes later an email appeared from the courrier saying that they would deliver on Friday. So my battery took a week to come. Not very good.”

Helpful Report

Posted 7 months ago

“I needed a new car battery and ordered a replacemnt from GF Car Parts at a good price. GSF itself semed fine with the god sayng they had been shipped within 24 hours. However as we stand now more than a week later and 3 failed promises from UPS that they will deliver and not turning up you cannot help but be dissatisfied with the purchase. Whilst the company itself may be dong a good job that is pointless if the carriers being used are so unreliable, not delivering when promised and constantly changing the time they will arrive. 3 wasted days waitng for UPS to turn up. That also on top of the fact that I have been unable to use my car for all the time I have now been waiting for the delivery.”

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Posted 7 months ago

“the parts and price was very good but delivery was terrible i was advised of delivery on tuesday and part arrived on friday”

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Posted 7 months ago

“Wrong battery, 10 minutes to answer phone.”

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Posted 8 months ago

“Parts great and price I paid for next day delivery before the deadline The parts didn’t turn up so I contacted customer service via email to enquire with no response even up to now, parts delivered 3 days later”

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Posted 8 months ago

“Ordered from GSF specifically because of the offer of next day delivery. Ended up waiting 4 days (apparently due to a warehouse problem) and having the household down one car for the first part of the working week which was obviously quite inconvenient. Would have ordered elsewhere or gone to collect had I known GSF would be unable to fulfill a next day delivery.”

Helpful Report

Posted 8 months ago

“The parts were ordered a week ago and still have not been delivered. Evri seem to be full of excuses as to why they haven't yet managed to deliver. Good job I'm not in a hurry for the parts! In future I will be collecting from my local branch.”

Helpful Report

Posted 8 months ago

GSFCarParts.com is rated 4.5 based on 56,322 reviews