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GSFCarParts.com Reviews

4.5 Rating 51,821 Reviews
88 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
815
 Metrics Info
4.5
Based on 51,821 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Simon Davies
Verified Buyer
“Ordered 2 wipers for an Audi TT, standard Audi fitment. The driver side wiper adaptor was too wide to slide and clip into the arm (they were also universal and not oem as expected/ordered ). I had to bastardise with the using old wiper with the new rubber blade.”
Helpful Report
Posted 1 year ago
Dimitar Penchev
Verified Buyer
“Bought a battery by a car registration and it came wrong one I didn't know until tried to fit months later. They refused to refund as I didn't have a receipt but had 5 emails for the item as proof. Spoke to them a couple of times and even went with the battery si to see that's it's the wrong one and unused.”
Helpful Report
Posted 1 year ago
Jonathan Isaac
Verified Buyer
“Ordered online as delivery was easier at the time due to work commitments, however, I had to drive to DPD’s chosen drop off point as they decided it was better for them to do that than actually deliver it to my home address as requested. So 28 mile round trip later, I open the parcel to discover an item missing, I needed the item that day so another 35 mile round trip later i went in store to collect the missing item! All in i did not save any time and im out of pocket fuel for the total of 63 miles of fuel !!!!”
Helpful Report
Posted 1 year ago
Craig Rodway
Verified Buyer
“Website rubbish for ordering as it defaults to home delivery if you pay online. Did not notice this and went to local store to collect to no avail. Young man on desk very understanding but unable to cancel order and allow me to purchase another there. Only options was to buy another there and return delivered one by post. God knows the cost of posting a 24kg battery but imagine its not cheap. He stated this happens all the time. Improved website equals better reviews and more custom, simple.”
Helpful Report
Posted 1 year ago
Tony Rutland
Verified Buyer
“Ordered two mirrors told they had been delivered,took a road trip to collect them and got caught in traffic only to come home with just one mirror.not impressed at all.”
Helpful Report
Posted 1 year ago
Andrew Smith
Verified Buyer
“The price was different than what was quoted in the collection e-mail. My son picked up 1 item at a cost of £21.95, when it should have been 17.94, as per the e-mail below:- You’ll need to show this to a member of staff when collecting your order... 1002456543 Item in your order Qty Price ZZZADBLUE10L / 982AA4200 ADBLUE 10LT 2 £35.88 Subtotal (inc. VAT) £35.88 Delivery £0.00 VAT £5.98 Total (inc. VAT) £35.88 Total (ex. VAT) £29.90 Regards Andrew”
Helpful Report
Posted 1 year ago
Alan Mallam
Verified Buyer
“web site parts listing incorrect as have searched for parts and items are incorrect”
Helpful Report
Posted 1 year ago
ERIC LOCKE
Verified Buyer
“Supplied a different item on click and collect to that ordered !”
Helpful Report
Posted 1 year ago
SCOTT LEWIS
Verified Buyer
“Hi, parts supplied against reg details, were wrong shape. But could only check that after taking the whole dashboard apart!!”
Helpful Report
Posted 1 year ago
Daryl Bailey
Verified Buyer
“Ordered a battery had to change it twice due to them being flat. 3rd time lucky”
Helpful Report
Posted 1 year ago
Christopher Briggs
Verified Buyer
“Staff very unhelpful .didn't help or offer to get part I needed in from another local outlet.and one of ur offers on website not avaliable from first day price was lowered and falsely advertised on website”
Helpful Report
Posted 1 year ago
David Butler
Verified Buyer
“I've been advised you have sent me the wrong item”
Helpful Report
Posted 1 year ago
Omar Zayoun
Verified Buyer
“I purchased front and rear break pads. I did it online. When I went to pick them up I noticed the rear ones were the ones I ordered and the front ones were not. They were different make. I asked the girl to change them and she assured me that it was only different packaging but the item inside was the ones I ordered. When I got them to the mechanic I found that I was right and that I was misinformed about it and I was sold a different cheaper version.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“The staff I encountered did not seem happy. My purchase was a locking fuel cap which no longer locks. Not impressed.”
Helpful Report
Posted 1 year ago
Jak Webb
Verified Buyer
“Having my front break pads and battery cancelled was pretty annoying.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Would be nice if all of my order arrived. Maybe communicate with your customers? First I knew about it was a notification from my bank about a refund, had to figure out which part wasn't coming so i could order from somewhere else, which is what I'll be doing with future orders. No excuses for poor communication when you have my phone number and email address.”
Helpful Report
Posted 1 year ago
Dave Roberts
Verified Buyer
“Delivery was great as usual, but the wrong part was sent. The help line was closed during normal office hours and didn't reply to emails. Service is good until things go wrong”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Not brilliant”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Wrong parts supplied, not applicable to the vehicle requested them it fit.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Rude unhelpful Pointless having discount scheme when online discount is over double discount!”
Helpful Report
Posted 1 year ago
GSFCarParts.com is rated 4.5 based on 51,821 reviews
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