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GSFCarParts.com Reviews

4.5 Rating 58,618 Reviews
87 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
8,978
 Metrics Info
4.5
Based on 58,618 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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R Wray
Verified Buyer
“Parts delivered faster than stated”
Helpful Report
Posted 7 months ago
A
Verified Buyer
“Part in stock. Service was quick and a competitive price. What's not to like?”
Helpful Report
Posted 7 months ago
C Gittings
Verified Buyer
“Quick and easy collection”
Helpful Report
Posted 7 months ago
M Massey
Verified Buyer
“Great customer service very quick at getting me the parts I ordered”
Helpful Report
Posted 7 months ago
H Sipcavus
Verified Buyer
“Excellent customer service at the till I click and collected the part All packaged closed and sealed so you know your part not opened before. The only thing they need to develop is when the part is ready they should send a email to confirm your part is ready for pick up.”
Helpful Report
Posted 7 months ago
H Shamerany
Verified Buyer
“Brilliant stuff”
Helpful Report
Posted 7 months ago
C Jenkins
Verified Buyer
“No nonsense. Order on line collect nice and easy”
Helpful Report
Posted 7 months ago
S Prole
Verified Buyer
“Good service”
Helpful Report
Posted 7 months ago
A
Verified Buyer
“Generally good, but not this time. The confirmation email said to collect by 26th May, I turned up on 23rd May and it had already been returned. I was not pleased.”
Helpful Report
Posted 7 months ago
Hi there, Thank you for your feedback, and I’m sorry to hear about your recent experience with us. I understand how frustrating it must be to find that your order was returned before the expected collection date. We strive to keep our customers informed, and I regret that we fell short this time. Your comments are important to us and will help us to improve our service. If you have any further questions or need assistance, please reach out to our customer service team. Thank you for bringing this to our attention. Best regards, Team GSFCarParts.com
Posted 7 months ago
D Palmer
Verified Buyer
“Easy to order, easy to collect. It's always well staffed when collecting, and the staff are genuinely happy, which is always a pleasant experience. 5 stars!!”
Helpful Report
Posted 7 months ago
A
Verified Buyer
“Excellent service All ways helpful”
Helpful Report
Posted 7 months ago
A
Verified Buyer
“Efficient staff”
Helpful Report
Posted 7 months ago
T Bensadik
Verified Buyer
“Good prices and excellent services”
Helpful Report
Posted 7 months ago
G Jutlla
Verified Buyer
“Good offers but had to wait at the store for a while and didn’t process click and collect order properly which didn’t have my discount so had to do it twice. Customer services poor as spark plugs not in stock so bought from elsewhere.”
Helpful Report
Posted 7 months ago
I Alexandru
Verified Buyer
“How is possible to order a part wich is show you is fit to you're vehicle and after don't fit??? Is look like is fit??? I need a answer”
Helpful Report
Posted 7 months ago
Hi Ionut, Thank you for your feedback, and I’m really sorry to hear that the part you ordered did not fit your vehicle as expected. I completely understand how disappointing this must be for you. We strive for accuracy in fitting parts for our customers, and it's frustrating when we don't meet those expectations. Your comments are valued, and I will definitely share them with our team to help us enhance our processes. If you need any further assistance or wish to discuss this matter, please feel free to reach out to our customer service team. Thank you for bringing this to our attention. Kind regards, Team GSFCarParts.com
Posted 7 months ago
P Gomeniuk
Verified Buyer
“Great service, great prices”
Helpful Report
Posted 7 months ago
K Astley
Verified Buyer
“excellent service. many thanks”
Helpful Report
Posted 7 months ago
R MORLEY
Verified Buyer
“Just around the corner from me and always great discounts 5* service”
Helpful Report
Posted 7 months ago
A
Verified Buyer
“Ordered two lightbulbs late evening, collected at opening 8.30am all ready for me to go.”
Helpful Report
Posted 7 months ago
K Abadi
Verified Buyer
“I recieved email to pick my item but when I came they said it be tomorrow 10 am is in I went 10 am they said be in after weekend not good service”
Helpful Report
Posted 7 months ago
Hi Khosro, Thank you for your feedback, and I'm really sorry to hear about the misinformation regarding your item pickup. I understand that this can be very frustrating, and we strive to provide clear communication to all our customers. Your experience is important to us, and we will review our processes to ensure this doesn’t happen again. If there's anything else you'd like to discuss or further assistance you need, please feel free to reach out to our customer service team on Reviews@gsfgroup.com. Thanks for your understanding, and we hope to serve you better in the future. Best regards, Team GSFCarParts.com
Posted 7 months ago
GSFCarParts.com is rated 4.5 based on 58,618 reviews
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