GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 58,616 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 58,616 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 7th December 2025

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great deal, efficient service”

Helpful Report

Posted 7 months ago

“I ordered my parts online. Put the Registration number in and selected parts, I asked the online messager too, to confirm correct parts. Parts came promptly and now I'm stuck with useless parts that doesn't fit my car. Rang up store and they said nothing you can do but come in store. I work 6 days a week and due to my hours can't get to store. So thanks for nothing. Online shopping is for convenience. Get it right!!!”

Helpful Report

Posted 7 months ago

Hi Jamal, Thank you for your feedback, and I’m truly sorry to hear about the trouble you’ve experienced with your order. It’s frustrating to receive parts that don’t fit. We aim to make online shopping as convenient as possible, so I understand how disappointing this must be for you. Your concerns will be communicated to our team to improve our service moving forward. If you need any further assistance or would like to discuss this issue more, please don’t hesitate to reach out to our customer service team. Thank you for bringing this to our attention. Best wishes, Team GSFCarParts.com

Posted 7 months ago

“They had the part in stock, better value and now the vans all working. No complaints!”

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Posted 7 months ago

“Whe I ordered 8 spark plugs I was promised next day delivery ( if I ordered them with 30 minutes to go on a clock on the screen) they came 2 days later, sorry I won't be ordering on line again”

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Posted 7 months ago

Hi Philip, Thank you for your feedback, and I’m sorry to hear that your order didn't arrive as quickly as promised. We understand how important timely delivery is, and it's frustrating when expectations aren't met. Your comments will be taken seriously as we work on improving our processes to provide a better experience for our customers in the future. If there's anything else you'd like to discuss, please feel free to reach out to our customer service team. Wishing you all the best, Kind regards, Team GSFCarParts.com

Posted 7 months ago

“System worked well for me. Easy ordering, speedy delivery. Thanks guys.”

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Posted 7 months ago

“Easy to order fast delivery and product as described. Van seals are great”

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Posted 7 months ago

“Excellent service parts in stock . Ordered online and got a good discount. What more could you ask for”

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Posted 7 months ago

“Very quick service”

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Posted 7 months ago

“Reliable and fast delivery”

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Posted 7 months ago

“Easy to order and easy to pick up right in the store..recomend for every body”

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Posted 7 months ago

“Working with Fred Mercy was a game changer. They earned my trust quickly with their professionalism and results. If you need someone dependable for fund recovery, look no further.”

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Posted 7 months ago

“Just put in my reg and got my car and all the parts so you know its the right part”

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Posted 7 months ago

“Great Service. Parts booked online and correct parts collected next day. Many thanks to all staff at Poole Wessex Trade Centre.”

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Posted 7 months ago

“Service perfect”

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Posted 7 months ago

“Recieved on time”

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Posted 7 months ago

“I ordered a pair of rear discs for my Peugeot, and the system loaded pads to my basket as well, I assumed they were rear pads. Within a minute or so after paying, I checked the order and found that front pads not rears had been loaded to the order. I immediately called GSF, and asked them to ammend this, but was told it was too late, and front pads was what I was getting, and that I could send them back for refund or exchange. With return postage for the pads and their replacements at roughly £9.00, plus my time packing and posting, it makes for a dear set of rear pads. What annoys me is thatthey could easily have ammended the shipment....they just couldn't be bothere! So, they've lost a customer.”

Helpful Report

Posted 7 months ago

Hi Peter, Thank you for sharing your experience, and I’m truly sorry to hear about the mix-up with your order. I understand how frustrating it can be to receive items that are not what you expected, and I apologise for any inconvenience this has caused. We strive to provide excellent service and I regret that we fell short this time. Your feedback is crucial, and I will ensure it is communicated to our team to improve our processes in the future. If there's anything else we can assist you with or further discuss, please reach out to our customer service team. Thank you for your understanding. Best wishes, Team GSFCarParts.com

Posted 7 months ago

“Collected Battery. Product good. Service slow as had to wait at desk 0ver 5 minutes to be physically served.”

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Posted 7 months ago

“Great value and easy to deal with”

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Posted 7 months ago

“Very efficient and helpful good prices too”

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Posted 7 months ago

“Every time they give me wrong peace No go never 👎”

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Posted 7 months ago

GSFCarParts.com is rated 4.5 based on 58,616 reviews