GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 58,602 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 58,602 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

Tell us how GSFCarParts.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GSFCarParts.com 5 star review on 7th December 2025

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Click and collect, easy and excellent!”

Helpful Report

Posted 4 months ago

“First time I've felt the need to leave a 1 star, and here's why: Ordered some parts for my car, and have an Account with GSF, so simply selected my vehicle from the "My Garage" area on the GSF website. This showed confirmation that the part shown in results are compatible and fit my car. Parts arrived and the part number matched what was shown on website, however are NOT compatible (same part number, however for completely different car!!!) As per GSF's instructions for return, went into local GSF branch. After some 20 minutes waiting to be served (only one person in front, with 3/4 other Staff visible in area behind counter, very busy talking loudly and swearing amongst themseves), I was finally able to return parts, and the member of Staff was very dismissive to the point of implying it was somehow my fault that their own website is known to be wrong with showing parts that fit when in fact they don't!?!) Very poor service all around and they need to sort this out!”

Helpful Report

Posted 4 months ago

“Friendly staff”

Helpful Report

Posted 4 months ago

“I came to buy spark plugs for my Honda jazz, I was given a wrong plugs and this has damaged my car when I took the car for assessment”

Helpful Report

Posted 4 months ago

“Stood at the counter whilst two colleagues were talking about work, no acknowledgement. One walked past me and said nothing, continued there conversation from across the desks, eventually got told I’d be seen to in a moment.”

Helpful Report

Posted 4 months ago

“I have bought parts before and have found them to be very courteous polite and there customer service is one hundred percent they brought my parts out to my car and loaded it for me I have recommended gif to many of my friends and will continue to shop with gsf as they value your custom”

Helpful Report

Posted 4 months ago

“Excellent service”

Helpful Report

Posted 4 months ago

“Wrong part in box. Had to return and get replacement”

Helpful Report

Posted 4 months ago

“Professional as usual. 🌟🌟🌟🌟🌟”

Helpful Report

Posted 4 months ago

“Always happy with the product and good service 😊👍”

Helpful Report

Posted 4 months ago

“Good service, no complaints”

Helpful Report

Posted 4 months ago

“Good customer service and well priced parts. Definitely recommend.”

Helpful Report

Posted 4 months ago

“Parts were in stock, at a good price, and were correct fitment for my vehicle. Can't really ask for anymore.”

Helpful Report

Posted 4 months ago

“A good price, with an introductory offer. In stock to pick up immediately and friendly and helpful staff. All good. Thanks”

Helpful Report

Posted 4 months ago

“Quick service, shame don’t match online prices in shop”

Helpful Report

Posted 4 months ago

“Great price, great service”

Helpful Report

Posted 4 months ago

“Best part”

Helpful Report

Posted 4 months ago

“Said my parts were ready for collection. Drove 10 miles each way to collect and found out 1 part wasn't there for collection and not in stock at that shop, ended up having to back the next day to collect the part.”

Helpful Report

Posted 4 months ago

“Easy enough to order from. My part would have been collected within 15 minutes, but unfortunately it wasn't in stock so had to be next day, but still a quick service.”

Helpful Report

Posted 4 months ago

“Ordered and delivered in 24 hrs”

Helpful Report

Posted 4 months ago

GSFCarParts.com is rated 4.5 based on 58,602 reviews