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GSFCarParts.com Reviews

4.5 Rating 61,276 Reviews
87 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
13,013
 Metrics Info
4.5
Based on 61,276 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

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M Szast
Verified Buyer
“I ordered 5 things in the package only two came and I paid for 5 I wrote to the consumer service and I did not receive any response”
Helpful Report
Posted 4 months ago
M Williamson
Verified Buyer
“Ordered a battery they sent the wrong one and I have to wait 14 days for my money back and had to return the wrong one back to one of there shops first what a waste of time never again”
Helpful Report
Posted 5 months ago
J Looker
Verified Buyer
“Quick delivery, well packaged, item arrived safely.”
Helpful Report
Posted 5 months ago
S Innes
Verified Buyer
“Very good. I got what I ordered when stated”
Helpful Report
Posted 5 months ago
P Moulder
Verified Buyer
“Yes, excellent service, very good value, very well packaged and rapid delivery. A perfect transaction”
Helpful Report
Posted 5 months ago
D Green
Verified Buyer
“Order not delivered to my address and unable to get a reply from the support team. Had to buy parts from elsewhere so majorly out of pocket now,”
Helpful Report
Posted 5 months ago
R Blake
Verified Buyer
“Only just found GSFcarrparts. Great site easy to use I needed a car battery did click and collect it was there next day no charge. It was a great price could not find it cheaper anyware. The staff were helpful. I will use them again”
Helpful Report
Posted 5 months ago
B Clark
Verified Buyer
“Very fast service, well impressed”
Helpful Report
Posted 5 months ago
J Leach
Verified Buyer
“Great product, price and delivery 10/10”
Helpful Report
Posted 5 months ago
P Makwana
Verified Buyer
“Excellent quality products. If you want legit products then must consider them.”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“Absolutely useless! First up they use DPD for home delivery services which means it’s a 50/50 chance whether you’ll get your parts. DPD delivered to me 3 days later then they said they would because they ‘missed me’, I was home for the entire day… When I finally got my parts one of them was incorrect. I rang their customer service number and asked them to send me the right part. Apparently that’s not possible, so I was told to go my local branch for refunds and returns. When I got there and spoke to someone in person instead of doing the simple thing which would be to do a straight trade ie I give them the wrong part they give me the right one I had to fill out a refund form then pay MORE to BUY the CORRECT ONE then WAIT for my refund to come through. I then asked the woman who served me for a number for head office to complain she handed me the same number I’d rang originally. Rang them again guess what they told me if I wanted to complain? To ring the branch I’d just visited and ask for their manager to issue me a voucher. Did exactly that to be told ‘sorry the manager is ill’ and to ring next week. Constantly fobbing me off from one person to another because GSF CAR PARTS CANNOT TAKE RESPONSIBILITY FOR THEY OWN MISTAKES. I’m about £50 out of pocket now for a part that was about £15.”
Helpful Report
Posted 5 months ago
P Major
Verified Buyer
“First class,”
Helpful Report
Posted 5 months ago
P Chadwick
Verified Buyer
“I ordered my car parts which some was not available so I was refunded. But also I had an air filter missing which I am awaiting a refund on.”
Helpful Report
Posted 5 months ago
A Swain
Verified Buyer
“Would have been 5* only for the delivery. Had selected next day DPD but then got a tracking reference from Evri. I had to phone GSF to find out what was happening. They claim DPD don’t deliver to my postcode but my wife received a delivery the day before from them. Definitely won’t use again if they intend to use Evri.”
Helpful Report
Posted 5 months ago
M Joel
Verified Buyer
“the car battery purchased was a great price,it was delivered the next day as promised.Excellent service”
Helpful Report
Posted 5 months ago
M Girling
Verified Buyer
“Gud lad on the front desk very accomodating and helpful.😁”
Helpful Report
Posted 5 months ago
D Wood
Verified Buyer
“Awesome place staff always willing to go above and beyond to help always have parts I need”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“Easy to use site, polite service when picking up the item”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“Ordered discs and pads for my car, much better prices than most of the car spares places I visited. Order was delivered very quickly, in perfect condition. I've used gsf for years, never let me down yet.”
Helpful Report
Posted 5 months ago
D Ward
Verified Buyer
“Battery was a good price and the staff were friendly and helpful”
Helpful Report
Posted 5 months ago
GSFCarParts.com is rated 4.5 based on 61,276 reviews
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