GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.46

4.5 Rating 60,789 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 60,789 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 6th May 2026

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Right part in stock. A tad expensive.”

Helpful Report

Posted 4 months ago

“I was stuck on Xmas eve with a totally dead auxiliary battery on my hybrid car. I couldn’t do anything with it as the auxiliary battery controls all primary functions ( lights, locks and telling the computer the state of the car). I had to leave it until the 27th when I contacted the main dealer, but they were unhelpful as it was the holiday period. I was stuck unable to even move the car. Luckily GSF CarParts were open so I got a lift and I purchased a new battery. 30 minutes later the new battery was in the car and I could then get it started and moved. GSF literally saved my bacon.”

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Posted 4 months ago

“Online order click and collect showing evrrthing in stock ready to collect but that was not the case when arrived at branch as one of the items not in stock.”

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Posted 4 months ago

“Never had my parts in even though I got the text & email saying ready to collect in store!”

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Posted 4 months ago

“Swift and helpful”

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Posted 4 months ago

“Tried to give me the oldest battery and were oblivious to the fact that they require maintenance/ re-charging whilst in storage. Staff were condescending when caught.”

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Posted 4 months ago

“Hi all, I sure that not all depot are the same but if you ever use the Skipton branch please bare in mine not to go at meal times, I needed a new battery for my van but wasn't sure, what would be the correct replacement so I asked the lady to look on the system, she was very reluctant to do, I also asked to lend a tape measure so I could measure the compartment of the battery to which it was no. So then I asked to take the new battery outside to marry it up and make sure it fitted to which the lady said is this going to take much longer as my breakfast is upstairs, well I was totally gobsmacked of the lack of professionalism ( I do think this lady is in the wrong job ) anyway I then confirmed it was the right battery so the proceeded to payment and I had seen a discount but guess what the lady said it was only online so I said i will pay for it online to which she said she was going for her breakfast and left me in reception. So totally unprofessional by this lady and if your reading this review I suggest you find another job that will suit you because working for GSF at Skipton will only get bad reviews while you work for them.”

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Posted 4 months ago

“Very pleased and very happy with your department very fast and polite”

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Posted 4 months ago

“Great service and staff very helpful would recommend 👌”

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Posted 4 months ago

“Easy ordering to click and collect. Good price.”

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Posted 4 months ago

“Very helpful customer service and support team, quick delivery and wide range of parts”

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Posted 4 months ago

“Always have very good service from weymouth store”

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Posted 4 months ago

“Perfect from ordering to collection, highly recommended”

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Posted 4 months ago

“I couldn’t order the parts not available in store or delivery and you keep emailing me thank you for your order! What order!!!!”

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Posted 4 months ago

“Perfect to keep me on the road”

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Posted 4 months ago

“great fast delivery”

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Posted 4 months ago

“i ordered click and collect, availability was very prompt, communoication good and staff very helpful.”

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Posted 4 months ago

“Website claims mirror glass is compatible with Volvo V40, but was actually for a C30. Also considerably more expensive than elsewhere.”

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Posted 4 months ago

“Ordered new set of wipers online and was able to pick them up 30 minutes later. Great service”

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Posted 4 months ago

“Went to T Wells branch to collect my order and was asked to wait until the items were found in the warehouse, my order was not ready although I had an email to confirm it was ready for collection. Second the guy serving me was very abrupt and the way he came across was of a person that was forced to be there not somebody ready to look after his customers. The branch looks like a war was going on with stock and shelving units pushed in the corner against the wall in front of the counter, behind the counter same image of untidy and stock everywhere. Not a welcoming scene and definitely not from the guy that served me. To be completely honest based on my experience I would not recommend the branch at all, same that the company has a very good pricing strategy and competitive quality products. Tunbridge Wells branch needs a good clean up and some people there could benefit from some customer service training.”

Helpful Report

Posted 4 months ago

GSFCarParts.com is rated 4.5 based on 60,789 reviews