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GSFCarParts.com Reviews

4.5 Rating 61,276 Reviews
87 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
13,013
 Metrics Info
4.5
Based on 61,276 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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A Haq Matin
Verified Buyer
“Good quality best customer service And good prices”
Helpful Report
Posted 5 months ago
A Gray
Verified Buyer
“False advertising! on website states if order is in before 2pm it would be next day delivery & orders over £25 is free shipping, I ordered some items on the monday around 12pm,which came to over £50 and still had to pay £3.99 shipping, received half the order on the Wed and the other half on the friday, but kept being told by customer service they would be the next day! turns out wrong items were sent, spoke to customer service to be told I have to take them back to my local store, didnt occur to them there may have been a reason why they were put on delivery, which there is, I am disabled and cannot get about to much! Terrible service, will never use again!”
Helpful Report
Posted 5 months ago
P Barten
Verified Buyer
“Excellent service from the Colchester team including good advice on fitting the part. Thankyou and I will order from GSF in the future.”
Helpful Report
Posted 5 months ago
L Chin
Verified Buyer
“Click and collect worked well. Just a of a wait. Need more staff behind the counter”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“Battery is good value for the price. Quick Delivery apreciated”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“The windscreen wiper for Tesla model 3 was an incorrect length. It fitted but snagged on the rubber. Customer service advised that the web site ordering was a guide only and it was up to the customer to check if he had purchased the correct part. How would I know if it fitted on. Refund was refused as the part was used. A very poor system and I find it hard to believe that GSF are still in business.”
Helpful Report
Posted 5 months ago
G Rutherford
Verified Buyer
“Great price, easy ordering through the website. Parts ready to collect as the order acknowledgment suggested and you can pay on collection. Excellent service.”
Helpful Report
Posted 5 months ago
O Mohammed
Verified Buyer
“Excellent customer service”
Helpful Report
Posted 5 months ago
M Khan
Verified Buyer
“Customer service is awful staff in the Coventry branch are so slow serving and have no no common sense to call another person to help Them where there’s a line of 13 people and one person serving ,”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“Reasonable price and good products”
Helpful Report
Posted 5 months ago
J Peet
Verified Buyer
“Service was excellent 👌 on the day. Gentleman at the desk was super helpful.”
Helpful Report
Posted 5 months ago
S Tara
Verified Buyer
“Good return policy and quality parts.”
Helpful Report
Posted 5 months ago
F Roscoe
Verified Buyer
“Excellent service, I ordered the wrong parts,but quickly sorted”
Helpful Report
Posted 5 months ago
K Heaton
Verified Buyer
“Ordered night before, was ready to collect next morning. Belt for our van. Easy to use and great customer service”
Helpful Report
Posted 5 months ago
J Allen
Verified Buyer
“GSF are local to me and offer a prompt service at great prices. I wish they had a noline orer and pay system though to make things easier.”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“easy order and good comumincation on th ephone when chcking stock courtious staff on collection”
Helpful Report
Posted 5 months ago
S Chauhan
Verified Buyer
“Fantastic priced battery and next working day delivery. Super quick and slick service.”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“Great Price, in stock so did click and collect. Ready when we arrived. Great service”
Helpful Report
Posted 5 months ago
D Rowlands
Verified Buyer
“Took three days to come. Not great.”
Helpful Report
Posted 5 months ago
I Haskell
Verified Buyer
“Despite putting in my cars reg number the alternator i got for £134.00 appeared to be wrong. I'm not a mechanic but my neighbour is, so he fitted it only to discover the electrical connector was slightly different and wouldnt fit. To look at it looked the same, but searching through other sites it now seems that despite your reg number you have to scroll through about 10 pages to see if your model is compatible. .... why was I not asked this on collection? You guys should know this, but here i am now having had to drive 40 miles to another motor factors, spend another £140 and be left with a part that you won't take back because you say its been fitted. Take note folks, Drivetech is not too be trusted”
Helpful Report
Posted 5 months ago
GSFCarParts.com is rated 4.5 based on 61,276 reviews
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