GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 58,606 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 58,606 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 7th December 2025

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Said my parts were ready for collection. Drove 10 miles each way to collect and found out 1 part wasn't there for collection and not in stock at that shop, ended up having to back the next day to collect the part.”

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Posted 4 months ago

“Easy enough to order from. My part would have been collected within 15 minutes, but unfortunately it wasn't in stock so had to be next day, but still a quick service.”

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Posted 4 months ago

“Ordered and delivered in 24 hrs”

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Posted 4 months ago

“Very helpful and knowledgeable service”

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Posted 4 months ago

“Easy to order online. Pick up quick and payment straightforward on collection.”

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Posted 4 months ago

“Great service at Horsham”

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Posted 4 months ago

“Ordered a click and collect as they offered a free screenwash with the click and collect. When I went to collect they said there is no free screenwash and were not helpful at all. I then emailed the customer care as live chat was not available. it's been a week and I have not got a reply. I rather deal with another company and pay more if necessary for a better service.”

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Posted 4 months ago

“Great service and helpful staff.”

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Posted 4 months ago

“All parts were quickly obtained within 24 hours and have been fitted and function perfectly. Job done.”

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Posted 4 months ago

“Very efficient and friendly guy who dealt with my order”

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Posted 4 months ago

“Still waiting on parts for my order to come that’s was missing spoke to 2 of you colleagues and was told the missing item will be here for Friday no parts 🤷‍♂️”

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Posted 4 months ago

“Great service great company”

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Posted 4 months ago

“All ok. Thanks.”

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Posted 4 months ago

“Order online, good. Good prices. Local counter. Long wait for service:-( Overall, happy”

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Posted 4 months ago

“Great product thanks”

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Posted 4 months ago

“I found the service in store to hlbr very good but sadly the product a load of rubbish did not shine the tyres at all and a total waste of money”

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Posted 4 months ago

“Very good price for the stop/start battery I needed and click and collect worked well.”

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Posted 4 months ago

“Excellent quick service”

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Posted 4 months ago

“We have lost few thousand pound because of m, not ordering online and trusting the local branch and ordering over the phone even though we have got a business account. So I have calculated last few months I have lost a few thousand pound. Really poor service by the Head Office. I have asked why I’ve been charged extra money per order, they said because we deliver to you. they overcharge me and give me free delivery which is not right.”

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Posted 4 months ago

“Order placed on Sunday 27/07 and hasn’t arrived.”

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Posted 4 months ago

GSFCarParts.com is rated 4.5 based on 58,606 reviews