GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 58,807 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 58,807 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 7th December 2025

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven’t received my order”

Helpful Report

Posted 7 months ago

Hi Keith, Thank you for your feedback, and I'm truly sorry to hear that you haven't received your order yet. I understand how frustrating this situation can be. Please reach out to our customer service team through the website, and we’ll do our utmost to resolve this for you as quickly as possible. Again, our sincerest apologies for any inconvenience caused. Best regards, Matt

Posted 7 months ago

“Ordered online, collected half hour later, excellent customer service at the Small Heath Birmingham branch. Was in and out of the branch in minutes.”

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Posted 7 months ago

“Easy ordering and swift delivery”

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Posted 7 months ago

“Efficiency and polite staff at Tunbridge Wells branch”

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Posted 7 months ago

“Great price ordered online and collected from store within the hour! Happy customer”

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Posted 7 months ago

“Found all the parts i needed, everywhere else i tried did not have all the parts i needed. Staff are well cool, nice people.”

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Posted 7 months ago

“Wiper blade broken on arrival in a squashed box.”

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Posted 7 months ago

Hi, Thank you for your review, and I’m really sorry to hear that your wiper blade arrived broken. I completely understand how disappointing this must be for you. Please get in touch with our customer service team through the website, and we will do our best to resolve this issue promptly. Once again, sincere apologies for the inconvenience this has caused, and we appreciate your understanding. Regards, Matt

Posted 7 months ago

“I was recommended by a friend and he wasn’t wrong, the staff are so very helpful and when you don’t no much about cars they will advise you the the correct part you need Thanks lads”

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Posted 7 months ago

“Arrived as scheduled part's correct and fitted perfectly”

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Posted 7 months ago

“Arrived promptly in grand condition and fitted perfectly.”

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Posted 7 months ago

“Great price and service Part arrived next day”

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Posted 7 months ago

“Great service - especially the gentleman on the front desk was very kind and helpful”

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Posted 7 months ago

“Fast delivery service great product Will be using again for home delivery”

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Posted 7 months ago

“Easy to order. Quick to collect. Good quality parts i went To collect then an hour later”

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Posted 7 months ago

“Ordered very easily on line and collected the next day. The chap that served me was very efficient, friendly and double checked that the item was the correct one for my vehicle.”

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Posted 7 months ago

“All good as usual I use GSF frequently”

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Posted 7 months ago

“Didn't realise they did parts for other than GSF cars. Will use again now I know”

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Posted 7 months ago

“Product , price excellent . No notification of when the product was available to be collected .”

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Posted 7 months ago

“I ordered the part online. The item ordered was specified for my car (number plate entered). I had previously done some research & discovered there were 2 types. On collection I checked the item & it was the wrong type. Luckily the second type was in stock so not a real problem but do your research! Other than that, good service with polite & friendly staff.”

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Posted 7 months ago

“Service and availability is good. Even when they have to order the stock in the time scale is good!”

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Posted 7 months ago

GSFCarParts.com is rated 4.5 based on 58,807 reviews