GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 58,829 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 58,829 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

Tell us how GSFCarParts.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GSFCarParts.com 5 star review on 7th December 2025

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the part online. The item ordered was specified for my car (number plate entered). I had previously done some research & discovered there were 2 types. On collection I checked the item & it was the wrong type. Luckily the second type was in stock so not a real problem but do your research! Other than that, good service with polite & friendly staff.”

Helpful Report

Posted 7 months ago

“Service and availability is good. Even when they have to order the stock in the time scale is good!”

Helpful Report

Posted 7 months ago

“Wrong parts”

Helpful Report

Posted 7 months ago

Hi Sebastian-Andrei, Thank you for your feedback, and I’m sorry to hear that you received the wrong parts. I understand how frustrating that can be. Please reach out to our customer service team at reviews@gsfgroup.com and we’ll work on sorting this out for you as quickly as possible. I apologise for the inconvenience caused and appreciate your understanding. Best regards, Mo

Posted 7 months ago

“Ordered online, parts very good value and available to collect within 30 mins. Excellent”

Helpful Report

Posted 7 months ago

“allway's very good service*****”

Helpful Report

Posted 7 months ago

“If still not received my item 6 days on !!”

Helpful Report

Posted 7 months ago

Hi Dean, Thank you for your review, and I’m sorry to hear that you haven't received your item yet. I understand how frustrating this must be for you, and we aim to deliver our orders in a timely manner. Your feedback is vital to us, and I’ll ensure it’s shared with our team to help us improve our processes. If you have any further concerns or would like assistance, please feel free to reach out to our customer service team on reviews@gsfgroup.com. Thank you for your patience, and we hope to resolve this for you soon. Warm regards, Team GSFCarParts.com

Posted 7 months ago

“Fast delivery and competitive prices. Many thanks.”

Helpful Report

Posted 7 months ago

“Part advised through VRN check and fitted. Reasonable price. Same day collection.”

Helpful Report

Posted 7 months ago

“Wipers came when they said. No complaints”

Helpful Report

Posted 7 months ago

“Great price and came quicky very impressed”

Helpful Report

Posted 7 months ago

“Browsed the website to pick out exactly what I needed and picked it up next morning. It was on the counter waiting for me. Spot on.”

Helpful Report

Posted 7 months ago

“Friendly, knowledgeable team and professional, thanl you”

Helpful Report

Posted 7 months ago

“Paid for next day delivery, received email from DPD confiming delivery date, but missing the delivery time slot(which is normally included) . Received message at 19.59 that courier had attempted delivery, but nobody was home. The delivery email for the redelivery next day included a time slot! If a customer pays for next day delivery, then the booking email should include a time slot as is normal for all other deliveries. A cynic would conclude that the courier never attempted the next day delivery, hence the lack of a time slot in their email and the 19.59 message!”

Helpful Report

Posted 7 months ago

Hi Anthony, Thank you for your feedback, and I’m sorry to hear about the issues you experienced with your delivery. I completely understand how frustrating it must be to not receive the expected time slot, especially after paying for next day delivery. Clear communication is essential to us, and we regret that this did not happen in your case. We will certainly review our processes regarding delivery notifications to ensure better experiences for our customers in the future. If there's anything more you’d like to discuss or if you need assistance, please feel free to reach out to our customer service team. Thank you for bringing this to our attention, and we hope to improve your experience with us next time. Best wishes, Team GSFCarParts.com

Posted 7 months ago

“Excellent service.delivered a few days earlier than expected.”

Helpful Report

Posted 7 months ago

“Excellant counter service as they cross referanced the parts to make sure they were the correct fit for the vehicle”

Helpful Report

Posted 7 months ago

“All good thanks”

Helpful Report

Posted 7 months ago

“Very good parts and very good price used the code online and saved 24% ordered parts online and collected and paid for in the shop gsf coventry excellent”

Helpful Report

Posted 7 months ago

“Good local store, helpful staff and good prices”

Helpful Report

Posted 7 months ago

“Reduced price offer on when I bought the item. Staff were courteous and pleasant at the store and my order was sorted immediately 👍👍👍”

Helpful Report

Posted 7 months ago

“Quick and easy process . Reserved item, picked it up. Sorted 😊”

Helpful Report

Posted 7 months ago

GSFCarParts.com is rated 4.5 based on 58,829 reviews