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GSFCarParts.com Reviews

4.5 Rating 61,286 Reviews
87 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
13,043
 Metrics Info
4.5
Based on 61,286 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

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D Porter
Verified Buyer
“Part did not arrive on time and asked for refund and have had no response”
Helpful Report
Posted 5 months ago
E Titus Amienotale
Verified Buyer
“Incorrect part”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“No fuss. Easy ordering. Rapid delivery at home.”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“I ordered a part for my partners car with 2-3 days delivery. When the carrier showed that they were still waiting on it 2 days later I engaged with GSF chat and then email and on the Monday (6 days after ordering) I was informed that the part had been lost by the carrier. Whilst this part is not GSF’s fault and their chat staff were helpful I will not be rushing to order from them as first choice. I got the part from euro carparts the same day.”
Helpful Report
Posted 5 months ago
D Morgan
Verified Buyer
“Great service parts in stock nice friendly staff”
Helpful Report
Posted 6 months ago
E FitzGibbon
Verified Buyer
“Excellent product and price”
Helpful Report
Posted 6 months ago
K Fryer
Verified Buyer
“Right price easy pick up”
Helpful Report
Posted 6 months ago
J Ferriday
Verified Buyer
“I ordered parts with next day delivery. The order was dispatched late and with critical parts for the job missing. This meant I had to order these from another store, paying another shipping charge. I still haven't been provided a full refund for the missing parts, and have so far received a partial refund which does not match what I paid for undelivered parts. The problem with stock reporting online, and so far difficulty getting a correct refund means I unfortunately cannot trust GSF as a supplier in future.”
Helpful Report
Posted 6 months ago
M Jones
Verified Buyer
“Not impressed with service. I am missing part of my order which I have chased up but still not received with no real explanation given. Plus this was just an air filter for a ford fiesta so should have been a common part.”
Helpful Report
Posted 6 months ago
M Parrinder
Verified Buyer
“Fast quik realable delivery.”
Helpful Report
Posted 6 months ago
M Bandura
Verified Buyer
“100% satisfaction, quick professional. Thanks”
Helpful Report
Posted 6 months ago
S Ahmed
Verified Buyer
“I am order parts a week ago still I’m waiting for delivery I called and man tell me I m receiving next day unfortunately I am not getting any delivery the order number is Order #1008587030”
Helpful Report
Posted 6 months ago
D Brown
Verified Buyer
“2 reasons I only gave a 5. 1. the original battery had obviously fallen over leaking acid on to the packaging. Was difficult to speak to a human but eventually sent me a replacement FOC. Had to take faulty battery to local depot. 2. New battery recomended as direct replacement for my Fiat 500 2013. Not a direct replacement "Negative termianal dia. smaller than should be. Required to manufacture sleeve to fit. GSF are a great distrubuter but like every else replying on suppliers to tell the truth.”
Helpful Report
Posted 6 months ago
N Sumner
Verified Buyer
“Wipers they posted are not the correct ones but they expect me to go to one of their stores which are miles away to return them!”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Collected click and collect order on Wednesday. I was left waiting 15 minutes while one staff member took a personal call and ignored customers, and the colleague who finally served me was dismissive and unhelpful. Two items were incorrect and was told this is not an issue. Complaints dept do not respond. Overall GSF service is appaling.”
Helpful Report
Posted 6 months ago
M Naz
Verified Buyer
“👌 100%right parts”
Helpful Report
Posted 6 months ago
J Lees
Verified Buyer
“Correct part for my horsebox Easy to order Arrived quickly”
Helpful Report
Posted 6 months ago
A Carstairs
Verified Buyer
“Parts ordered over a week ago on 2 - 3 business day delivery. Not arrived yet. GSF claim parts despatched but Evri tracking claims not to have received the parts yet. Someone is lying and I know who I'll put my money on. I was unable to open an account with GSF as there appears to be a glitch with their website, something to do with Captcha and verification. Their email address quoted for customer support is a non monitored address., so that's brilliant for Customer Support. To say 'could do better' is a total understatement. Let's see if they can find out what's happened to my order when I ring them on Monday.”
Helpful Report
Posted 6 months ago
A BRIMACOMBE
Verified Buyer
“Easy to find part. Right first time Quick delivery”
Helpful Report
Posted 6 months ago
B Jarvis
Verified Buyer
“Right parts right price”
Helpful Report
Posted 6 months ago
GSFCarParts.com is rated 4.5 based on 61,286 reviews
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