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GSFCarParts.com Reviews

4.5 Rating 61,286 Reviews
87 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
13,041
 Metrics Info
4.5
Based on 61,286 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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M HAFEEZ
Verified Buyer
“Poor customer service”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“Staff were very nice and polite. Product works perfectly”
Helpful Report
Posted 5 months ago
I Sula
Verified Buyer
“dicent price”
Helpful Report
Posted 5 months ago
M Munteanu
Verified Buyer
“Quick and easy”
Helpful Report
Posted 5 months ago
N Sutton
Verified Buyer
“Fast response and great service”
Helpful Report
Posted 5 months ago
A Lazar
Verified Buyer
“:) :) :) :) :)”
Helpful Report
Posted 5 months ago
P Haldane
Verified Buyer
“They get the bits I need quickly with no fuss. Prices when you have a code, are excellent.”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“Battery did not fit car despite searching by registration number and had to be returned”
Helpful Report
Posted 5 months ago
S Lloyd
Verified Buyer
“Excellent service & I can now see where I'm going with my new bulbs 💡”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“Great service as usual.”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“I arrived to collect my online order which was ready to collect over 2 hours according to my email to collect my order i can see 3 people on the telephones after waiting 7 minutes I asked if anyone is serving. I was told there will be someone in a minute to help me, and then continue to talk on the phone for another five minutes the three other people behind me are also now getting upset and the person behind me has asked how long are we waiting for service. When eventually someone did arrive my order wasn't ready and I had to wait while they went to find my items that my email two hours earlier had told me it's ready to collect. Timewasters totally no consideration for people waiting to be serverved as i left I felt my business is unappreciated and the five customers behind me are delayed because of this unprofessional mickey mouse company, why didn't the three people on the phone hold a call for one minute to serve at least one customer to help out no consideration at all.”
Helpful Report
Posted 5 months ago
T Green
Verified Buyer
“Customer focused😃”
Helpful Report
Posted 5 months ago
S Wichall
Verified Buyer
“GSF virtually always have the part I need. Usually in stock and ready for collection within an hour or two. The bonus is that they often have a deal on . Always my go to motor parts outlet. Thank you.”
Helpful Report
Posted 5 months ago
A Pritchard
Verified Buyer
“I didn’t get my free WD-40 and your website was down when I was trying to hold out my front right window wiper blade”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“Ordered midday, delivered next afternoon, great price, hard to beat.”
Helpful Report
Posted 5 months ago
R Bennett
Verified Buyer
“nice an easy to stop and get my bits”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“The promotion stated that customers who spent over £20 prior to Christmas would receive a free WD-40 gift. I spent more than £20 on a car service kit; however, I did not receive the advertised item. I raised this matter in store at your White Hart Lane (N17) branch and showed them the promotional email as evidence, but the offer was still not honoured. I would also like to point out that this is not the first time I have experienced an issue of this nature, which is very disappointing. I expect promotional offers advertised by your company to be honoured when the stated conditions are clearly met. I would appreciate your urgent attention to this matter and clarification on how this will be resolved.”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“Friendly helpful staff good stock levels even for my customers more obscure and aged vehicles”
Helpful Report
Posted 5 months ago
A Chapman
Verified Buyer
“Never had any problems with GSF Weston -super-Mare. Always helpful & polite.”
Helpful Report
Posted 5 months ago
M Long
Verified Buyer
“Quick delivery and easy returns system”
Helpful Report
Posted 5 months ago
GSFCarParts.com is rated 4.5 based on 61,286 reviews
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