GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.46

4.5 Rating 59,975 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 59,975 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 20th February 2026

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item in stock and friendly helpful staff at trade counter. Great service.”

Helpful Report

Posted 5 months ago

“Had the parts I wanted and he was very helpful”

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Posted 5 months ago

“He went out of his way not just for me but the customers before me too”

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Posted 5 months ago

“Great service at reasonable prices.”

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Posted 5 months ago

“Fast friendly service”

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Posted 5 months ago

“Ordered by part number as it's an imported vehicle - arrived next day and perfect match for part.”

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Posted 5 months ago

“Ordered 3 items that they say fitted my car, at least 2 were wrong. Their customer service email linked on the website autoreplys as unmonitored. Had to drive to a store. Then you fill paper, literal paper, form that gets sent to head office. They then refund you in 14 days. What a waste of everyone's time and money.”

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Posted 5 months ago

“Ok. Very good”

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Posted 5 months ago

“Ordered online and received a msg to confirm order was ready for collection. Sent somebody to collect it and pay. Only to be told it was arriving a few hours later. I returned to the store and there was a massive queue and only one person serving! When I eventually got served I was told he didn’t know if it was in then after another ten minutes of waiting I finally got what I came for. Only to be questioned if I had paid. Altogether it wasn’t a good service and if I had known I would have gone elsewhere and won’t be returning in the future. I also didn’t receive a VAT receipt”

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Posted 5 months ago

“Very good 👍”

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Posted 5 months ago

“Great price, in stock parts. Easy over the counter pick up.”

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Posted 5 months ago

“Great selection of parts”

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Posted 5 months ago

“Needed a shock abosorber urgently, none of the other motor factors had it in stock but GSF in Tottenham had it in stock and ready to pick up. Great service, was in and out in 10mins. Perfect 👌”

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Posted 5 months ago

“Good set of lads at the Wigan branch. Helped me out.”

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Posted 5 months ago

“Excellent”

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Posted 5 months ago

“Where to start... So I ordered a starter motor on 24/09/2025 and paid £5.99 for next day delivery. The order was cancelled a few days later with no explanation or email to notify me. I then ordered another part as I thought it might be out of stock so went with another brand (again paid £5.99 ndd). I rang the day after to explain that I hadnt had a dispatch email and they said there was an issue on their system and checked if the item was in stock which it was then said she'd manually rebook delivery (said id receive within 2 days) and she said she would refund the delivery fee (never received it). I rang again next day as still no dispatch email and the man said the same thing about he'll rebook delivery and it'll be sent out that day. Rang later again that day to see if been dispatched they said no but it's processed and will be sent out later today. I have woken up today to see the orders been cancelled on my clear pay as i paid through this. Where's the £80+ I already paid as I need to order another part elsewhere as I'm desperate for my car to be fixed as I use it for health reasons. (I'm sure I stated this on the phone but not 100%). I can't cope with this and will be making a formal complaint today. Also Natalie from the online chat asked if I wanted a refund or to rebook the delivery which I replied rebook. It was still cancelled”

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Posted 5 months ago

“Why order with click and collect when you have to queue up and then they process the order while you wait. Total pointless making a click and collect order.”

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Posted 5 months ago

“NewBattery for Car Delivered next day on time 👍”

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Posted 5 months ago

“Drop down for parts useless, wrong part delivered.”

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Posted 5 months ago

“No invoice supplied for proof of purchase.”

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Posted 5 months ago

GSFCarParts.com is rated 4.5 based on 59,975 reviews