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GSFCarParts.com Reviews

4.5 Rating 60,770 Reviews
87 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
11,954
 Metrics Info
4.5
Based on 60,770 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

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R Hudson
Verified Buyer
“Order arrived in 3 different packages over 2 different days but only had 1 tracking number. Contacted them when only 1 part of the order turned up and didn't get a reply. Pretty poor expirience.”
Helpful Report
Posted 1 month ago
K Caromba
Verified Buyer
“Had the required oil I needed and was able to pick it up within 30 minutes.”
Helpful Report
Posted 1 month ago
I Jehan
Verified Buyer
“Very disappointed with customer service at gsfcarparts Slough. I ordered parts online for click and collect and visited showroom. There were atleast 7 customers waiting for their turn to be called by customer service representative. Customer service advisor was busy with just one customer over the phone looking for suitable for one vehicle and watching videos to understand parts numbers. Customer service advisor neither ask for his colleagues to help nor he didn't put any effort to help other customers. I was waiting atleast 50 minutes in the queue and during this time 3 customer decided to leave without served by customer service advisor. I felt like customer service advisor was teasing other customer while they were waiting in the queue. Thanks GSF car parts for opening a new show room with plenty of parking space and convenient location but I reassure you that it was my first and last visit to your new showroom!”
Helpful Report
Posted 1 month ago
C Foulkes
Verified Buyer
“Correct part, it was there in time and easy collection”
Helpful Report
Posted 1 month ago
T Grimley
Verified Buyer
“Prices were good, but missed a part in the shipment which ended up having to be sourced at short notice and cost us quite a bit. Email and online support was utterly useless - completely unable to be contacted live and so far haven't replied to emails.”
Helpful Report
Posted 1 month ago
N Green
Verified Buyer
“Very easy to use website giving you different options on quality of parts quick delivery”
Helpful Report
Posted 1 month ago
A Elworthy
Verified Buyer
“Order oil and filter, arrived as listed so no faults there BUT trying to contact GSF about the wiper i’ve ordered that are missing the larger clips, has been a nightmare, keep getting emails passing me around with not even starting to get an answer. The online customer support side of GSF in my experience has been a joke Will have to make a special trip to visit a store and try and resolve.”
Helpful Report
Posted 1 month ago
L Scullion
Verified Buyer
“Ordered a new battery for my car it came next day delivery well packaged and ready to use and got a discount on it which was a bonus”
Helpful Report
Posted 1 month ago
L Little
Verified Buyer
“Good service”
Helpful Report
Posted 1 month ago
M Kitts
Verified Buyer
“Everything needed to complete the job at a great price. Well done 👍”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“First time using GFS and a horrible experience, I ordered something and waited and had to contact them to find out it was out of stock. I was then offered another alternative which was more expensive as a kind gesture which turned out to be the wrong part and took a couple days although promised next day delivery. Having let them know the part was the wrong one they told me to return it so I would get the original price I paid and that I would have to order another one myself on the site which would be an additional £80. After a wasted week and a half wasted I decided to buy the part from somewhere else at a very reasonable price and probably won't be dealing with GSF anytime soon!”
Helpful Report
Posted 1 month ago
J Hicks
Verified Buyer
“Parcel was ready to collect very quickly and the service was great thank you”
Helpful Report
Posted 1 month ago
L Gallagher
Verified Buyer
“Great service, ordered for collection, part was ready for me straight away. highly recommended.”
Helpful Report
Posted 1 month ago
D Phillips
Verified Buyer
“Contacted multiple times regarding an order (1009612472)that hasn't been fully received. No updates received.”
Helpful Report
Posted 1 month ago
S Murray
Verified Buyer
“Sound fella’s”
Helpful Report
Posted 1 month ago
G Webb
Verified Buyer
“The ordering process was straight forward and the collection process was quick and hassle free.”
Helpful Report
Posted 1 month ago
M Taylor
Verified Buyer
“My battery arrived within 2 days, the packaging was excellent the battery was well protected and works as expected thank you.”
Helpful Report
Posted 1 month ago
R Tolley
Verified Buyer
“ordered on line emailed order was ready a short time later collected all good works well”
Helpful Report
Posted 1 month ago
E Ojukwu
Verified Buyer
“The order did not arrive on time . Received the last item few minutes ago on 10/03/2026 for an order placed since 02/03/2026.”
Helpful Report
Posted 1 month ago
R Bloomfield
Verified Buyer
“Very helpful telephone response Happy with the pricgood service overall”
Helpful Report
Posted 1 month ago
GSFCarParts.com is rated 4.5 based on 60,770 reviews
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