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GSFCarParts.com Reviews

4.5 Rating 60,770 Reviews
87 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
11,954
 Metrics Info
4.5
Based on 60,770 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

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M Turner
Verified Buyer
“The right products at the best prices”
Helpful Report
Posted 1 month ago
R Roberts
Verified Buyer
“Great company will be coming back for more parts!”
GSFCarParts.com 5 star review on 9th March 2026
Helpful Report
Posted 1 month ago
M AHMED
Verified Buyer
“it was a light bulb doe sthe job. To be honest you shoudl get mnore staff at the Luton branch. I went there 3 times only to return home as I was not prepared to wait 30 minutes for a light bulb. , there was a long queue there with only one person at the desk. not good,.”
Helpful Report
Posted 1 month ago
S Abraham
Verified Buyer
“Order #1009625138 – Very poor experience. I ordered two traction control arms (DLEAM0828L & DLEAM0828R) on 1st March, which were shown as in stock, but both items were missing from my order. I sent three emails and had great difficulty reaching them by phone. One person said they hadn’t received any emails, then later another said he found it, and when I called again someone else said there were no emails at all. Very poor internal communication. Now they say they will email to supplier and the the parts will come directly from the supplier, even though the website showed them as in stock. Customer service said they have emailed the supplier and will get back to me if they receive a response. As of 9th March, I am still waiting. No apology, no updates, and very poor communication. I would not recommend.”
Helpful Report
Posted 1 month ago
D Hansford
Verified Buyer
“Accurate parts ready and available when I needed them”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“Order a part for click and collection on a Friday evening. Went to collect on Saturday morning, noticed the price had dropped, asked in store if they’d give me the lower price but told no. They have to “honour” the original price, I could have ordered it again but they said they’d make me wait 30 minutes. I couldn’t be bothered to wait around so paid. But I definitely won’t be using again, so you have lost a customer. Many other car part stores near me I will be using so it’s your loss. 🤷‍♂️”
Helpful Report
Posted 1 month ago
P Cahill
Verified Buyer
“Very pleased with your service, fast service, and very helpful too.”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“fast service, delivery quick”
Helpful Report
Posted 1 month ago
M Dencher
Verified Buyer
“Only received part of my order. No response as yet (a week) from customer services by email, chat or telephone.”
Helpful Report
Posted 1 month ago
A Kippax
Verified Buyer
“Ordered Sunday for click and collect at my local gsf car parts the next day. Great that you can pay on collection as I don't like using digital payment and would much rather pay in cash. Staff member on counter was polite, professional and friendly. The whole experience was a nice one.”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“Arrived on time. The parts were good quality as expected .”
Helpful Report
Posted 1 month ago
P Faithfull
Verified Buyer
“Ordered cr batteries (2 which were delivered seperately). Both came appearing to have packaging damaged in transit. This turned out to be battery acid leakage which has resulted in damage to my clothing (jeans) and could have damaged floor in house if not spotted and identified as acid rather than the box being wet on base due to external conditions. Whilst battery was wrapped in a plastic bag, packaged in padding and then in carboard box, all 3 layers had been compromised. This is really a review of how bad the shipping company was. Ordered a different battery from another company and arrived without issues.”
Helpful Report
Posted 1 month ago
A Church
Verified Buyer
“Have waited over a week & I still haven't got my car parts tried the email link to only get a email back saying this email is not monitored what is the point of that. Tried the phone number was on hold for over 30 mins in the end I gave up.Will give to the of the a second week then go to one of there stores in person buy the parts Then let them no what I think of there mail service or lack of & ask for my money back for the none delivered items”
Helpful Report
Posted 1 month ago
H Ellis
Verified Buyer
“product came incomplete, no customer service replied to emails or live chat.”
Helpful Report
Posted 1 month ago
G Biernacki
Verified Buyer
“I have turned up twice and parts were not in shop. Still I keep getting notifications to pick up parts but have no more time to waste. Very dissapointed recently.”
Helpful Report
Posted 1 month ago
N Warren
Verified Buyer
“Parts as described, easy to collect.”
Helpful Report
Posted 1 month ago
I Ahmed
Verified Buyer
“Perfect parts”
Helpful Report
Posted 1 month ago
B Steele
Verified Buyer
“Good value and arrived on time”
Helpful Report
Posted 1 month ago
D Parker
Verified Buyer
“Easy to order online and go collect.”
Helpful Report
Posted 1 month ago
J Boggis
Verified Buyer
“I'm really happy with the battery, less than half the price of what I was quoted from another retailer.”
Helpful Report
Posted 1 month ago
GSFCarParts.com is rated 4.5 based on 60,770 reviews
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