GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.45

4.5 Rating 62,442 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 62,442 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 20th October 2026

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant thanks guys done the job and fast delivery at a great price . Will certainly be using your services again 👍 10/10”

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Posted 3 months ago

“Friendly staff”

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Posted 3 months ago

“Finding the correct item along with purchase and collection is always seamless.”

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Posted 3 months ago

“Easy to order online no problem picking up really helpful”

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Posted 3 months ago

“Very reliable.”

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Posted 3 months ago

“Good stuff, and the best price”

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Posted 3 months ago

“customer assistant is not professional”

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Posted 3 months ago

“Great service, fair prices and excellent staff at the Llandudno Junction depot.”

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Posted 3 months ago

“The product I purchased was just what i needed but the customer service was awful and sexist. I went with my son and the guy behind the counter spoke to my son and ignored me even tho i was the one who purchased the item online and was holding out my phone with the order number showing, then when he fetched the item from out the stores he just slammed it down on the counter without acknowleging me again. Very rude”

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Posted 3 months ago

“Click and collect works great for me.”

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Posted 3 months ago

“Disappointed to be honest. After ordering and paying online for the brake disc which were in stock at the point of order, I made a 20 mile round trip to collect. On arrival the chap behind the counter went to the stock shelves to find them ( they should been in the collection area and were clearly not picked at the point of sale). Then returned to say that the rear discs were not in stock and would have to order more. I told him I had made a 20 mile round trip so could they be delivered. He just shrugged his shoulders and told me that only trade customers were entitled to delivery and I would have to collect the following day. Having worked for GSF for 6 years I know the drill and have been ordering parts reasonably regularly since I left. The parts just either weren't picked or supplied to another customer. This isn't the first time ive experienced this.”

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Posted 3 months ago

“Ordered on Thursday to collect Saturday recieved the email to tell my my items were ready for collection and when I arrived to collect only half my order had been ordered so had to run around elsewhere to find the other parts I needed”

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Posted 3 months ago

“Good customer service, as ptoduct”

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Posted 3 months ago

“I ordered a new battery online late at night and was able to collect innstore when they opened in the morning. Couldn't have asked for more. Brilliant!”

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Posted 3 months ago

“Rude staff and not supportive”

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Posted 3 months ago

“Very poor service from branch, waited ages to be served. Told items which were ordered and paid for and were in stock they didnt have in stock and I would have to have a refund which would take a few days. Not good enough avoid. Pointless calling up takes hours to speak to anyone and if you go on the live chat nobody responds. So lost out on money as they happily confirmed i picked up all of my order. Avoid avoid scam”

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Posted 3 months ago

“Good value and availability of parts when I needed them.”

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Posted 3 months ago

“Good value quality products with free click and collect”

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Posted 3 months ago

“Ordered and paid online to pickup from local branch. I then received an email that the order had been collected but not by me. Contacted local branch who were very reluctant to help as it was an Internet order. I certainly won't order and pay online again.”

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Posted 3 months ago

“item was unable to be handed over at the original date due to it being damaged in transit. A replacement was quickly found and handed to me the followind day.”

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Posted 3 months ago

GSFCarParts.com is rated 4.5 based on 62,442 reviews