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GSFCarParts.com Reviews

4.5 Rating 60,770 Reviews
87 %
of reviewers recommend GSFCarParts.com
4.5
Based on 60,770 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

Still missing part of my order and no response as yet.
Helpful Report
Posted 2 months ago
Well, despite Ramendar Kanwar welcome apologies for which I accept, it doesn't excuse the awful service I received after an online order for a track rod end . Placing the order was simple and with a specified delivery date I was hopeful of the order being delivered in time for the MOT thus removing the threat of a failure and inconvenience. The date came and went ,the part not delivered, and no indication of why. After, firstly an email with no response I headed to 'Chat'. Reminder politely explained that it was a special order.That wasn't made clear when oder placed only suggested that it would be 2-4 working days, so two delivery dates. The real complaint here is that when on the fourth day I rang you because no tracking was sent to me , it appeared that it hadn't even been ordered by GSF to Febi, I was staggered by this and saw red as the MOT was due the following day thereby not giving me a chance the fit the part. Luckily it passed with the track rod being an advisory. The phone call with your representative resulted in a next day delivery . Unfortunately the motor industry is rife with Lip-service , not in a good way, very poor , profits before customer satisfaction. You are not alone shame you can't pop your head above the parapet and lead the way.If I ran my business in your manner I wouldn't last long.Im not in your industry any longer although I did do 40 years in as a main dealer so I do know what I'm talking about.
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Posted 2 months ago
Parts ordered but didnt turn up! 11 emails unanswered. eventually found a number to call but was on hold for 47mins! However,when answered my issue was dealt with efficiently and with a good outcome {refund}.
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Posted 2 months ago
Parts came in two parcels one on Saturday when I needed them and one on Monday which annoyed me as I wasn't kept informed apart from that parts fitted and job done
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Posted 2 months ago
Brilliant service!
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Posted 2 months ago
Great Experience and swift service!
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Posted 2 months ago
Still no hose
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Posted 2 months ago
Fast, efficient and parts ready to collect straight away.
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Posted 2 months ago
Great service friendly staff on pick up . Easy process
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Posted 2 months ago
Prompt and efficient service
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Posted 2 months ago
Ordered online one evening. Picked up the following morning at my local depot. Price was very competetive.
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Posted 2 months ago
Quality Item, easy ordering, good service and great fast delivery.
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Posted 2 months ago
Great service
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Posted 2 months ago
Replacement battery for my Fiesta . Now up and running!
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Posted 2 months ago
Received one wrong part
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Posted 2 months ago
I recommend 👌
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Posted 2 months ago
Half of my order hasn’t arrived
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Posted 2 months ago
Did not come together. So had to postpone
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Posted 2 months ago
Good service, great price, all that's required
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Posted 2 months ago
Very helpful wouldn’t mind having a weekly account
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Posted 2 months ago
GSFCarParts.com is rated 4.5 based on 60,770 reviews