GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.46

4.5 Rating 61,264 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 61,264 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 19th June 2026

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with your service, fast service, and very helpful too.”

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Posted 3 months ago

“fast service, delivery quick”

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Posted 3 months ago

“Only received part of my order. No response as yet (a week) from customer services by email, chat or telephone.”

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Posted 3 months ago

“Ordered Sunday for click and collect at my local gsf car parts the next day. Great that you can pay on collection as I don't like using digital payment and would much rather pay in cash. Staff member on counter was polite, professional and friendly. The whole experience was a nice one.”

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Posted 3 months ago

“Arrived on time. The parts were good quality as expected .”

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Posted 3 months ago

“Ordered cr batteries (2 which were delivered seperately). Both came appearing to have packaging damaged in transit. This turned out to be battery acid leakage which has resulted in damage to my clothing (jeans) and could have damaged floor in house if not spotted and identified as acid rather than the box being wet on base due to external conditions. Whilst battery was wrapped in a plastic bag, packaged in padding and then in carboard box, all 3 layers had been compromised. This is really a review of how bad the shipping company was. Ordered a different battery from another company and arrived without issues.”

Helpful Report

Posted 3 months ago

“Have waited over a week & I still haven't got my car parts tried the email link to only get a email back saying this email is not monitored what is the point of that. Tried the phone number was on hold for over 30 mins in the end I gave up.Will give to the of the a second week then go to one of there stores in person buy the parts Then let them no what I think of there mail service or lack of & ask for my money back for the none delivered items”

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Posted 3 months ago

“product came incomplete, no customer service replied to emails or live chat.”

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Posted 3 months ago

“I have turned up twice and parts were not in shop. Still I keep getting notifications to pick up parts but have no more time to waste. Very dissapointed recently.”

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Posted 3 months ago

“Parts as described, easy to collect.”

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Posted 3 months ago

“Perfect parts”

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Posted 3 months ago

“Good value and arrived on time”

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Posted 3 months ago

“Easy to order online and go collect.”

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Posted 3 months ago

“I'm really happy with the battery, less than half the price of what I was quoted from another retailer.”

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Posted 3 months ago

“Super fast delivery very reasonable prices and so easy to order”

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Posted 3 months ago

“Website was showing items in stock and can be collected from the branch. Paid straight away and drove all the way down just to find out that items need to be ordered and it will take 4 days to be delivered and I need to be back again to collect items as Luton branch does not deliver to Toddington.. customer service failed in every aspect and fix your website/email correspondence as already received email saying “thanks for collecting your items” what a nonsense as I have not been yet to collect it. One cashier on the till, spent another half an hour waiting just to have a chat and back staff pretending they do not see people in the queue..what is the point of having transparent window behind the till then?”

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Posted 3 months ago

“They was very helpful and making sure I buy the right parts for my car, Excelente customer service”

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Posted 3 months ago

“Engine oil recommendations from your online website for my car was not the right one.”

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Posted 3 months ago

“Staff slow and miserable when collecting. Not ready to collect when at store”

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Posted 3 months ago

“Excellent, service. Very knowledgeable friendly staff. Will definitely use again.Thank you.”

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Posted 3 months ago

GSFCarParts.com is rated 4.5 based on 61,264 reviews