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GSFCarParts.com Reviews

4.5 Rating 58,564 Reviews
87 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
8,870
 Metrics Info
4.5
Based on 58,564 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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W RAMSDEN
Verified Buyer
“Great selection of parts”
Helpful Report
Posted 2 months ago
W Zarb
Verified Buyer
“Needed a shock abosorber urgently, none of the other motor factors had it in stock but GSF in Tottenham had it in stock and ready to pick up. Great service, was in and out in 10mins. Perfect 👌”
Helpful Report
Posted 2 months ago
P Whittle
Verified Buyer
“Good set of lads at the Wigan branch. Helped me out.”
Helpful Report
Posted 2 months ago
K Fitchett
Verified Buyer
“Excellent”
Helpful Report
Posted 2 months ago
T Coady
Verified Reviewer
“Where to start... So I ordered a starter motor on 24/09/2025 and paid £5.99 for next day delivery. The order was cancelled a few days later with no explanation or email to notify me. I then ordered another part as I thought it might be out of stock so went with another brand (again paid £5.99 ndd). I rang the day after to explain that I hadnt had a dispatch email and they said there was an issue on their system and checked if the item was in stock which it was then said she'd manually rebook delivery (said id receive within 2 days) and she said she would refund the delivery fee (never received it). I rang again next day as still no dispatch email and the man said the same thing about he'll rebook delivery and it'll be sent out that day. Rang later again that day to see if been dispatched they said no but it's processed and will be sent out later today. I have woken up today to see the orders been cancelled on my clear pay as i paid through this. Where's the £80+ I already paid as I need to order another part elsewhere as I'm desperate for my car to be fixed as I use it for health reasons. (I'm sure I stated this on the phone but not 100%). I can't cope with this and will be making a formal complaint today. Also Natalie from the online chat asked if I wanted a refund or to rebook the delivery which I replied rebook. It was still cancelled”
Helpful Report
Posted 2 months ago
B Judge
Verified Buyer
“Why order with click and collect when you have to queue up and then they process the order while you wait. Total pointless making a click and collect order.”
Helpful Report
Posted 2 months ago
T Payne
Verified Buyer
“NewBattery for Car Delivered next day on time 👍”
Helpful Report
Posted 2 months ago
A Wood
Verified Buyer
“Drop down for parts useless, wrong part delivered.”
Helpful Report
Posted 2 months ago
P Yates
Verified Buyer
“No invoice supplied for proof of purchase.”
Helpful Report
Posted 2 months ago
C Hughes
Verified Buyer
“Good delivery wrong item”
Helpful Report
Posted 2 months ago
D Palethorpe
Verified Buyer
“All good as usual”
Helpful Report
Posted 2 months ago
R Pendell
Verified Buyer
“Ordered a rear brakelight casing for my car. Ordered the part, it was the cheapest on the internet, (half the price of some others) and it arrived 2 days later with free delivery. fitted perfectly. Brakelight and indicator working again. Perfect!”
Helpful Report
Posted 2 months ago
R Dunn
Verified Buyer
“Brought car service parts from the Ashford branch and they were helpful and clear with their advice.”
Helpful Report
Posted 2 months ago
N Bowey
Verified Buyer
“Sold me the incorrect fuel filter”
Helpful Report
Posted 2 months ago
R Allen
Verified Buyer
“Easy to search for part . Next day delivery”
Helpful Report
Posted 2 months ago
R Salter
Verified Buyer
“Great service. Thank you”
Helpful Report
Posted 2 months ago
D Harrison
Verified Buyer
“Fast and accurate. Good value”
Helpful Report
Posted 2 months ago
M CHOCZAJ
Verified Buyer
“the promised one-day delivery is one day late”
Helpful Report
Posted 2 months ago
A
Verified Buyer
“The staff are always very friendly and helpful”
Helpful Report
Posted 2 months ago
R Maple
Verified Buyer
“Your staff are very pleasant when I went for my click and collect.”
Helpful Report
Posted 2 months ago
GSFCarParts.com is rated 4.5 based on 58,564 reviews
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