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GSFCarParts.com Reviews

4.5 Rating 59,901 Reviews
87 %
of reviewers recommend GSFCarParts.com
4.5
Based on 59,901 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

No problem in the purchase of a new battery.
Helpful Report
Posted 2 months ago
Excellent service, Ordered part was waiting when I arrived & the counter assistant knew the extra parts I requested .
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Posted 2 months ago
Easy to order, quick delivery. Customer care excellent.
Helpful Report
Posted 2 months ago
On GSF branch Hayes isn’t any profesional seller. They all are without profesional attitute and they are not capability to find the parts for customer and any pacience. I find the parts that need myself and after I come back in store to show to seller that the part exist but he can’t find because they are not any attention to customers and spoke on mobil or joke with anothers This cause me delay and I cannot finish to fixing my van and many problems for me and much costs I must avoid GSF Hayes because it is second time when i have bad expierence there Another time I bought one battery £172 and after I show to seller that this battery cost £132 and after make me the refund I think that it is bad attitude for this country by this ,,sellers” on GSF Hayes
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Posted 2 months ago
I have found GSF My first port of call I can trust and rely on for top quality parts for my car and van .I have been a regular customer with them for over 4 Years now I have found they are very helpful and excellent with special offers on deals for service parts and accessories for your car. The staff are friendly and always Happy to Help providing excilent customer service.
Helpful Report
Posted 2 months ago
we search for a car batterie with exact details make, Model, Year, and registration the search came up with a £42 batterie I used pick up the next day went to your depo I paid and collect visually it appears like a wrong size when I asked I been told small batterie for small car i took the batterie, after getting out the old one we find out it was the wrong one i return the batterie and the old one too the person Ho was serving and told me it was the correct one refuse to step out to cheque and compare the batterie I had to left both batteries for him to have a look (I am not allowed to left Heavey item due to medical reasons) after another search he came up with what he claimed a correct one £140.
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Posted 2 months ago
Smooth efficient service with competitive pricing.
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Posted 2 months ago
User friendly website & great delivery service, all competitively priced - thanks
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Posted 2 months ago
Ordered something on the web site and paid for it, received a email to say my order had been dispatched and 8 days later still no delivery. When i chased it up i was told it was coming from a third party and they would need to speak to them about it, i requested a refund on the order bit have been told i can't get one until the third party company can confirm if the item has bee dispatched. When i ordered the website said delivery was 2-4 working days.
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Posted 2 months ago
The online chat is an absolute joke, three occasions I waited 15-20 minutes to speak with an agent only for the call to be terminated, then back to the beginning of the queue. Never again.
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Posted 2 months ago
Ordered a pair of gas struts for the rear tailgate of my estate car. Price was approx 1/3 of the main dealer part. Click and collect delivery was nice and easy and the replacement struts fitted perfectly without any hassle. Thank you GSF!
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Posted 2 months ago
Good time delivery. Well done
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Posted 2 months ago
All way good service at Horsham GSF
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Posted 2 months ago
Price and quality
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Posted 2 months ago
Good quality parts at reasonable prices. Staff have good knowledge of products and are very professional.
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Posted 2 months ago
Part did not arrive on time and asked for refund and have had no response
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Posted 2 months ago
Incorrect part
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Posted 2 months ago
No fuss. Easy ordering. Rapid delivery at home.
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Posted 2 months ago
I ordered a part for my partners car with 2-3 days delivery. When the carrier showed that they were still waiting on it 2 days later I engaged with GSF chat and then email and on the Monday (6 days after ordering) I was informed that the part had been lost by the carrier. Whilst this part is not GSF’s fault and their chat staff were helpful I will not be rushing to order from them as first choice. I got the part from euro carparts the same day.
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Posted 2 months ago
Great service parts in stock nice friendly staff
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Posted 2 months ago
GSFCarParts.com is rated 4.5 based on 59,901 reviews