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GSFCarParts.com Reviews

4.5 Rating 61,264 Reviews
87 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
12,981
 Metrics Info
4.5
Based on 61,264 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

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D Stewart
Verified Buyer
“Great service, next day free delivery Best price around.”
Helpful Report
Posted 3 months ago
M Muhammad
Verified Buyer
“They didn't send me all item's and still can get refund as well”
Helpful Report
Posted 3 months ago
A R
Verified Buyer
“Customer service,”
Helpful Report
Posted 3 months ago
B Harper
Verified Buyer
“Never had an issue with GSF car parts, had previously bought a new battery for my car from them, very helpful when in branch, and when ordering online, delivery was quick too.”
Helpful Report
Posted 3 months ago
R Harris
Verified Buyer
“Great value for the great wiper blades”
Helpful Report
Posted 3 months ago
D Plumley
Verified Buyer
“great service”
Helpful Report
Posted 3 months ago
M Playle
Verified Buyer
“Claims to deliver next day, but half of my order took tow days to arrive, leaving car off road. Claims to be free delivery over £100, but I ended up paying for delivery? Customer service didn't care less when I phoned them .”
Helpful Report
Posted 3 months ago
J Searle
Verified Buyer
“Mostly good service but let down by part of order being lost in transit”
Helpful Report
Posted 3 months ago
P Wood
Verified Buyer
“Excellent service. Only firm to store our part in the area.”
Helpful Report
Posted 3 months ago
I Pearce
Verified Buyer
“Excellent as always, delivered on time and well packaged and in top condition”
Helpful Report
Posted 3 months ago
A
Verified Buyer
“ordered in time for next day delivery, but they missed it due to a backlog in the warehouse, so received it a day later. But very competitive price and battery arrived well packaged and charged for immediate install and use. Would highly recommend, despite the slight delay to dispatch, which I am sure is very unusual.”
Helpful Report
Posted 3 months ago
R Stephens
Verified Buyer
“Ordered car battery, collected next morning. Great service”
Helpful Report
Posted 3 months ago
I Grzibovskis
Verified Buyer
“Very good 👍”
Helpful Report
Posted 3 months ago
A
Verified Buyer
“Placed the order online and decided to pay upfront because apparently it's easier to do that. But when it came to collection, my order could not be found. I'd spent at least 25 minutes waiting for staff to resolve the issue. But ultimately it was agreed that there was still an issue with the order and e-commerce are to blame. I however managed to finally walk out of the store with what I needed. It's certainly made me more skeptical to use GSF.”
Helpful Report
Posted 3 months ago
R Hudson
Verified Buyer
“Order arrived in 3 different packages over 2 different days but only had 1 tracking number. Contacted them when only 1 part of the order turned up and didn't get a reply. Pretty poor expirience.”
Helpful Report
Posted 3 months ago
K Caromba
Verified Buyer
“Had the required oil I needed and was able to pick it up within 30 minutes.”
Helpful Report
Posted 3 months ago
I Jehan
Verified Buyer
“Very disappointed with customer service at gsfcarparts Slough. I ordered parts online for click and collect and visited showroom. There were atleast 7 customers waiting for their turn to be called by customer service representative. Customer service advisor was busy with just one customer over the phone looking for suitable for one vehicle and watching videos to understand parts numbers. Customer service advisor neither ask for his colleagues to help nor he didn't put any effort to help other customers. I was waiting atleast 50 minutes in the queue and during this time 3 customer decided to leave without served by customer service advisor. I felt like customer service advisor was teasing other customer while they were waiting in the queue. Thanks GSF car parts for opening a new show room with plenty of parking space and convenient location but I reassure you that it was my first and last visit to your new showroom!”
Helpful Report
Posted 3 months ago
C Foulkes
Verified Buyer
“Correct part, it was there in time and easy collection”
Helpful Report
Posted 3 months ago
T Grimley
Verified Buyer
“Prices were good, but missed a part in the shipment which ended up having to be sourced at short notice and cost us quite a bit. Email and online support was utterly useless - completely unable to be contacted live and so far haven't replied to emails.”
Helpful Report
Posted 3 months ago
N Green
Verified Buyer
“Very easy to use website giving you different options on quality of parts quick delivery”
Helpful Report
Posted 3 months ago
GSFCarParts.com is rated 4.5 based on 61,264 reviews
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