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GSFCarParts.com Reviews

4.5 Rating 61,264 Reviews
87 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
12,972
 Metrics Info
4.5
Based on 61,264 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

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N HUSSAIN
Verified Buyer
“Appalling experience with GSF. Ordered parts on 06/03/26 . I still have received them as at the time of writing on 13/03/26. Trying to contact GSF is difficult. Hanging on the phone for ages. Eventually answered and parts were going to be "re-despatched". I still haven't received them, not have I had any updates from GSF. The so called "Live Chat" is just a messaging system. Again, I still haven't had a response from you. The email I sent to simply bounced back as ".....not monitored" . Never again.”
Helpful Report
Posted 3 months ago
R Jennings
Verified Buyer
“Excellent service Parts always on shelf Value for money Great service in store”
Helpful Report
Posted 3 months ago
A
Verified Buyer
“Good price usually everything available, easy to pick up”
Helpful Report
Posted 3 months ago
S Jones
Verified Buyer
“As always great service and product at excellent prices, ready to collect when they said it would be.”
Helpful Report
Posted 3 months ago
A
Verified Buyer
“Fast service and efficient.”
Helpful Report
Posted 3 months ago
A Pughsley
Verified Buyer
“Wrong item listed on line, collected 42 mile round trip. Returned, same trip not an apology, the online chat was awful, and no refund for 5 days minimum. Very poor standards indeed.”
Helpful Report
Posted 3 months ago
R Boyanov
Verified Buyer
“Good price Excellent service”
Helpful Report
Posted 3 months ago
A Duffin
Verified Buyer
“Parts never arrived, I tracked and they got to the local depot and then the next day changed to say they had been asked to be returned to supplier, so parts are on their way back haven't moved since 9th March and have had no money returned.”
Helpful Report
Posted 3 months ago
P Knight
Verified Buyer
“very organised and efficient company to deal with and the people that serve you uare friendly”
Helpful Report
Posted 3 months ago
R Blackie
Verified Buyer
“GSF website is easy and clear to use. Accurate information and cross-reference of parts to other suppliers is good. Quick delivery and always packaged well. Competitive prices and good discounts.”
Helpful Report
Posted 3 months ago
C Kershaw
Verified Buyer
“very efficient and friendly staff. will be happy to use GFS again”
Helpful Report
Posted 3 months ago
D Gareth Evans
Verified Buyer
“Excellent company to deal with. Customer support was exceptional.”
Helpful Report
Posted 3 months ago
A
Verified Buyer
“I ordered some brakes and wheel cylinders. Had them delivered and the wheel cylinders was the wrong size even though the website said that they would fit my car. Then sat on hold for 2 and a half hours. No one answered.”
Helpful Report
Posted 3 months ago
T Alazawi
Verified Buyer
“I returned car parts and still waiting for my refund It’s been 3 weeks since I returned the part i have emailed few times and no response!”
Helpful Report
Posted 3 months ago
B Salter
Verified Buyer
“Got the part in super quick, decent price and very friendly on pick up”
Helpful Report
Posted 3 months ago
M Harvey
Verified Buyer
“Part wasn't at store by 10am next day as on email conformation (tried to collect at 12pm) didn't actually arrive till 4pm. Fitted part and was faulty, no replacement Part available so had to refit old unit as was working better than the "new one" i received and customer neededvehicle back. Now got to wait 12 weeks to get a refund. I normally deal with Halesowen branch but used Smethwick as it was closer to that particular job.”
Helpful Report
Posted 3 months ago
A Binns
Verified Buyer
“Ordered one day delivered next well pleased excellent service thanks.”
Helpful Report
Posted 3 months ago
J Double
Verified Buyer
“Ordered a part and paid next day delivery, still haven't received the part 8 days later! No phone number to call, left 2 messages on line and had no reply. Very disappointed as my vehicle is still needing repair.”
Helpful Report
Posted 3 months ago
A
Verified Buyer
“Prompt service and delivery but watch out for hidden delivery fees”
Helpful Report
Posted 3 months ago
J Mitchell
Verified Buyer
“Excellent service, price and quality 👌”
Helpful Report
Posted 3 months ago
GSFCarParts.com is rated 4.5 based on 61,264 reviews
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