GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 58,616 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 58,616 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 7th December 2025

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful staff. Would definitely recommend you.”

Helpful Report

Posted 6 months ago

“My order arrived however the part in the box was not what I ordered. I have been trying to arrange a return via post and getting no where. I’m not currently in a position to drop by a local GSF location (at my expense) to return. Poor customer service and no interest to resolve. Would not recommend GSF to anymore and will not be using again.”

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Posted 6 months ago

“Excellent, professional and kept me up to date with order.”

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Posted 6 months ago

“First class service. Over the phone (from Gary, I think), using the website and then to collect in store.”

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Posted 6 months ago

“Best price, quick service”

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Posted 6 months ago

“Excellent service thanks”

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Posted 6 months ago

“Great parts and no issues fitting”

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Posted 6 months ago

“Fantastic price much much cheaper then competitors, quick to order online and collection within given time frame. Super happy customer.”

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Posted 6 months ago

“The cam belt kit purchased via click and collect off the GSF website (using my registration number to filter choice) was for an earlier model. Unfortunately because there were common parts this was not discovered until it was too late on a Saturday to obtain a replacement from GSF and meant I had to purchase a second kit from another retailer on Sunday at at a much higher price. The collection branch were very good and gave me a full refund on the incorrect kit, but this should have never been offered for my vehicle on the GSF web site - especially since no fitment information was provided.”

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Posted 6 months ago

“Ordered two gaskets, went to collect only to be told one had been sent back, car in bits customer wanting car back. Now its me that's looking stupid. Not happy.”

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Posted 6 months ago

“The service at GSF was quick and very helpful. The staff were friendly and it was a pleasure to do shopping with them.”

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Posted 6 months ago

“Excellent quality and good prices”

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Posted 6 months ago

“Good service and knowledge of a mis ordered part”

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Posted 6 months ago

“Always helpful, offering first class service.”

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Posted 6 months ago

“Great service and fast delivery. Thank you.”

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Posted 6 months ago

“Good price. Prompt delivery.”

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Posted 7 months ago

“The part arrived poorly packaged and broken. I have sent several emails asking to return for a refund and all have been ignored.”

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Posted 7 months ago

“Great price speedy delivery and a good quality of items in stock. Would recommend to others.”

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Posted 7 months ago

“The website was easy to use. The collection was awful. The chap on the counter was very polite and hard working, but the queuing was terrible, he really should had from his colleagues who where sat in the office chatting, the 3 stars are for the chap on the couner”

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Posted 7 months ago

“open on bank holiday monday. pleasant guy in shop. Correct part waiting for click & collect. I forgot to ask for screen wash. doh !”

Helpful Report

Posted 7 months ago

GSFCarParts.com is rated 4.5 based on 58,616 reviews