GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 57,536 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 57,536 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 24th July 2025

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i went to ipswich gsf to pick up order allready ordered on line,The manager there gave my wife 3 oil filters saying they would fit ford fiestas They did not fit,we were messed about,had to get from an indepentant outlet.”

Helpful Report

Posted 5 months ago

“What a shambles. Ordered items, they did not arrive. Chased up where they were to be told they had been damaged and a new parcel would be sent. This also did not arrive so had to call to cancel the order and buy from elsewhere. Not impressed.”

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Posted 5 months ago

“Brought a brand new battery and it was completely flat not test before selling had to go back to store again and pick up another battery lost my car for a extra 24hrs and lost money”

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Posted 5 months ago

“I orderd 7 days ago. But I haven't receive anything at the moment.”

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Posted 5 months ago

“Not made clear that paying extra for next day delivery doesn't always mean you get next day delivery. Won't be using GSF again.”

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Posted 5 months ago

“Expensive and poor quality parts and very unpleasant customer service”

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Posted 5 months ago

“24hr delivery .... 🤣🤣 when will companies realise Evri delivery represent your company 😡 oh and I did pay for next day delivery”

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Posted 5 months ago

“Service is awful got told parts would be delivered last Tuesday, still haven't received parts, emailed GSF and they haven't even replied. But still waiting for parts!!”

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Posted 5 months ago

“Rubbish. Won’t order again. Paid up for express 24 hours shipping took 6 days. GSF blamed a third party. I didn’t order from the third party I ordered from GSF.”

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Posted 5 months ago

“Unless it is an emergency, I will not be using again. Burgess Hill shop closed 20mins earlier than dvertised and Banbury store gave me concentrated coolant instead of ready mixed, which I only noticed after I had put 3.5L in the car. I had to syphon it out. When I submit a complaint to their chat bot they say I will be emailed with a ticket, nothing came through on email, no contact at all. I'll stick with Euro Car Parts.”

Helpful Report

Posted 5 months ago

“Ordered a wool pad on special order 2-3 days and still waiting 7 days later for it to arrive.”

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Posted 5 months ago

“careless staff”

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Posted 5 months ago

“I ordered brake pads and discs for my car over a week ago. I've received an oil filter and oil for the wrong car. I've had email discussions and the main concern from the agent was when they could collect the items that were sent to me by mistake. No mention of getting what I paid for sent to me. I then spoke to someone on the phone(when I managed to get the number), and they were apologetic and refunded my next day delivery charge. Also, they were going to order the correct items for me. Allowing for the bank holiday, I still have had no confirmation that what I ordered has been dispatched. So I still don't have my brakes. ☹️”

Helpful Report

Posted 5 months ago

“the member at the desk with the big lips was rude when i asked him a question he said im busy check online”

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Posted 5 months ago

“Wrong oil.”

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Posted 6 months ago

“Suppose to be 2-3 days delivery 1 week still waiting”

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Posted 6 months ago

“No part due to ‘ordering error’. Tsk”

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Posted 6 months ago

“Wrong part”

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Posted 6 months ago

“My next day delivery took over 1 week.”

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Posted 6 months ago

“Very complicated to replace a faulty battery under warranty”

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Posted 6 months ago

GSFCarParts.com is rated 4.5 based on 57,536 reviews