GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.45

4.5 Rating 62,441 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 62,441 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 20th October 2026

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, I ordered the wrong part, took it back to a different branch who exchanged it without a quibble.”

Helpful Report

Posted 2 months ago

“Good prices but website and customer support need work. I ordered a battery for delivery to a DPD parcel locker as home delivery was £20 but I received no communication to tell me when to collect the item. The online order just said "Processing" I tried contacting customer services by chat and email but no response. Eventually I rang GSF a week later and, after 40mins on hold, they told me the item had been delivered to the Parcel shop and gave me the tracking number but as I had no collection details I could not collect it. I called DPD and they said it had been returned to sender as no one had collected it. So I had to call GSF back again and cancel the order. I then ordered again for delivery to a local GSF shop. That was supposed to be next day but again there was no confirmation it was ready so I had to call every day for 4 days until it was available. I then collected and paid for it without issue. If I compare this to other online vendors they are much better with telling you by email and text when items are available for collection. They also respond to chat and emails.”

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Posted 2 months ago

“Always helpful and knowledgeable staff, plus a huge stock of bits available really quickly. Had the parts to get my car running again the next day”

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Posted 2 months ago

“No problems at all, very fast service.”

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Posted 2 months ago

“Great service and staff”

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Posted 2 months ago

“Great prices and easy click and collect process”

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Posted 2 months ago

“I been there 18/07/2026 (1011841643) this my order number, the customer service is to bad and one young guy is there so selfish and racist.”

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Posted 2 months ago

“Ordered and collected within half an hour, super easy!”

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Posted 2 months ago

“Normally GSF is excellent but on my last visit I was given a part different to the one I'd ordered. It was exchanged without issue but the time lost was an inconvenience. However, it won't stop me using them again.”

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Posted 2 months ago

“Slow service on the counter 1 person serving someone else could of handed me my battery which was a click and collect”

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Posted 2 months ago

“Ordering and paying for the goods on the website went without any hassle, along with the notification that the goods had been picked and were ready to be picked up. The problem lies in when it comes to picking up the goods, that have already been payed for, and are available to be picked up, in that I have to queue up for 20 minutes behind everyone else, who haven't used the website, and the majority of cases, don't actually know what they want, and are relying on the customer service person to advice them as to the correct products they need. Could there be a separate counter or person available to hand over the prepicked, prepayed goods, otherwise it's a waste of time doing this.”

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Posted 2 months ago

“Price are good and quality is also good”

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Posted 2 months ago

“You have what I need for my Audi in stock, as always. Top-quality brands like MANN and Castrol.”

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Posted 2 months ago

“Brilliant. Allways friendly staff how now there job well. And are willing to help if needed, relly esey to order parts on line and allways ready to pick up wathin the hr. Gsf is allway where I look for my parts cows I no there good quality parts”

Helpful Report

Posted 2 months ago

“Six men chatting and completely ignored me standing at the counter waiting to collect an item . Felt like I was disturbing them which is not good customer service.One man then got up and found my item -he was polite but the damage had already been done”

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Posted 2 months ago

“GSF Warrington are always helpful”

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Posted 2 months ago

“On par with other online suppliers for the price but in stock and immediately available instead of having to wait 5 days for the others. Recommended.”

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Posted 2 months ago

“Great part was 198 at Mercades 65 with gsf thanks again”

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Posted 2 months ago

“Quick and easy transaction. Very helpful and informative staff.”

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Posted 2 months ago

“Easy to find adacate parking. Reasonably priced . Polite staff at the counter. All in all a good service . First time I've use GSF.”

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Posted 2 months ago

GSFCarParts.com is rated 4.5 based on 62,441 reviews