GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.46

4.5 Rating 59,869 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 59,869 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 9th March 2026

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast service, well impressed”

Helpful Report

Posted 1 month ago

“Great product, price and delivery 10/10”

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Posted 1 month ago

“Excellent quality products. If you want legit products then must consider them.”

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Posted 1 month ago

“Absolutely useless! First up they use DPD for home delivery services which means it’s a 50/50 chance whether you’ll get your parts. DPD delivered to me 3 days later then they said they would because they ‘missed me’, I was home for the entire day… When I finally got my parts one of them was incorrect. I rang their customer service number and asked them to send me the right part. Apparently that’s not possible, so I was told to go my local branch for refunds and returns. When I got there and spoke to someone in person instead of doing the simple thing which would be to do a straight trade ie I give them the wrong part they give me the right one I had to fill out a refund form then pay MORE to BUY the CORRECT ONE then WAIT for my refund to come through. I then asked the woman who served me for a number for head office to complain she handed me the same number I’d rang originally. Rang them again guess what they told me if I wanted to complain? To ring the branch I’d just visited and ask for their manager to issue me a voucher. Did exactly that to be told ‘sorry the manager is ill’ and to ring next week. Constantly fobbing me off from one person to another because GSF CAR PARTS CANNOT TAKE RESPONSIBILITY FOR THEY OWN MISTAKES. I’m about £50 out of pocket now for a part that was about £15.”

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Posted 1 month ago

“First class,”

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Posted 1 month ago

“I ordered my car parts which some was not available so I was refunded. But also I had an air filter missing which I am awaiting a refund on.”

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Posted 1 month ago

“Would have been 5* only for the delivery. Had selected next day DPD but then got a tracking reference from Evri. I had to phone GSF to find out what was happening. They claim DPD don’t deliver to my postcode but my wife received a delivery the day before from them. Definitely won’t use again if they intend to use Evri.”

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Posted 1 month ago

“the car battery purchased was a great price,it was delivered the next day as promised.Excellent service”

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Posted 1 month ago

“Gud lad on the front desk very accomodating and helpful.😁”

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Posted 1 month ago

“Awesome place staff always willing to go above and beyond to help always have parts I need”

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Posted 1 month ago

“Easy to use site, polite service when picking up the item”

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Posted 1 month ago

“Ordered discs and pads for my car, much better prices than most of the car spares places I visited. Order was delivered very quickly, in perfect condition. I've used gsf for years, never let me down yet.”

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Posted 1 month ago

“Battery was a good price and the staff were friendly and helpful”

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Posted 1 month ago

“Everything really easy to order and had a prompt delivery.”

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Posted 1 month ago

“All parts ready next day and at a great price all good.”

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Posted 1 month ago

“Great price, product and service. Many thanks. Will recommend.”

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Posted 1 month ago

“Excellent service, as always. Wouldn't go elsewhere 👍”

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Posted 1 month ago

“Great service”

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Posted 1 month ago

“Great service ordered at 3 pm on Sunday with me next day”

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Posted 1 month ago

“(sorry didn't get name) the young lad that help me with my order x12 wiper blades was very,very helpful. Thank you so much 👍🏻. 5* Mr cleary”

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Posted 1 month ago

GSFCarParts.com is rated 4.5 based on 59,869 reviews